Samsung SVMi-20i, User Manual

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Call Information
Item Description
Take input from This is a list of possible input types.
This will usually only be voice or in some cases DTMF.
Important Note: If you are going to set any query block to take
input from anything other than voice, you must set ‘Use 32/
Kbit/s rate’ to ‘Y’.
This will guarantee the accurate playing back of DTMF entries
in a voice format during the transcription of the message.
Maximum caller
response The maximum length of recorded response allowed. (1~999 s)
Wait for voice
response This is the time that the SVMi-20i will wait for the caller to
begin speaking a response to the query. (1~9 s)
Wait for DTMF
response This is the time to wait for the caller to enter a DTMF tone in
response to the exit prompt. (1~99 s)
The time interval begins after the prompt has been played.
Digit to playback
response The DTMF digit that causes the SVMi-20i to play back the
voice response, just recorded, to the caller.
Digit to change
response The DTMF digit that will cause the SVMi-20i to repeat the
query and allow the caller to change his or her response.
Digit to confirm
response If this is set to a valid DTMF digit, the SVMi-20i will
automatically play back the response, just recorded by the
caller. Then, it plays the exit prompt which should ask the caller
to confirm the response by pressing this digit.
Example: ‘Dial 3 to confirm your response or 2 to change it’.