SVMi-20i User Guide
© SAMSUNG Electronics Co., Ltd.
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Network Mailbox Block
The Network Mailbox (NMX) Block is used to send messages to Subscribers
on remote systems where the Audio Messaging Interchange Specification
(AMIS) Analog messaging is also installed. Because this is a multi-vendor
standard, SVMi series can both receive from and send to any
manufacturer’s voicemail system that is also fully AMIS Analog compliant.
The network Mailbox maintains the delivery schedule for AMIS messages,
and contains a number of the same parameters found in a standard Mailbox
Block. It has a mailbox number (key) group number, text label, default
personal greeting, recorded name, and a password. It is addressed the
same way as a standard Subscriber Mailbox, and may be listed in SVMi
series’ dial by name Directories. The Network Mailbox, like a List Block, is a
message delivery object, and is therefore not usually assigned to a
Subscriber. It has few Subscriber Services, and no Message Center.
Subscriber Administration functions - e.g. recording a name and setting a
password - are normally performed by the SVMi series System Administrator.
The AMIS Analog specification places certain restrictions on messages.
For example, messages must be less than eight (8) minutes in length, and a
maximum of nine (9) messages may be transferred during any single
message delivery outcall. Also, due to the variations in message attributes
on different systems (e.g. urgent, private, etc.), network messages are not
sent with these attributes. See the below table for a summary of relevant
AMIS features.
To prevent delivery conflicts and accidental messaging loops, SVMi series
does not deliver Administrator Broadcast messages to Network Mailboxes.
A separate Mailbox Class of Service should be used for Network Mailboxes.
This will allow additional network message delivery options without affecting
the Message Alert settings for standard Subscriber Mailboxes. While there
is only one Network Mailbox type (‘Typ’) of object, there are two different
kinds of NMX, based on their use. The first is a Proxy NMX.
Each Subscriber at a remote location may have a Proxy NMX on the local
system. This mailbox has a recorded and text name so that local
Subscribers may use the Directory to address messages for them.
Proxy NMXs do not have remote telephone numbers or delivery schedules
set. They do have a Remote User Mailbox number, but this is set to a unique
local number. Messages sent to a Proxy NMX are forwarded (using the
AUTO-FWD Pointer in their Call Director) to the second kind of NMX-the
Site NMX. There is one Site NMX on the local system for each remote
location. The number of the Site NMX is entered as the Remote User
number in a Proxy NMX.
Summary of Contents for SVMi-20i
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