SVMi-20i User Guide
© SAMSUNG Electronics Co., Ltd.
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Day/Night Personal Greeting
Night Personal Greeting works in conjunction with the subscriber’s Weekly
Availability Schedule.
During the defined availability period, the SVMi-20i will automatically play
the Primary No-Answer Greeting to callers, unless the subscriber is busy on
another call and has recorded a Busy Greeting or Call Blocking is set active
and a Call Blocking Greeting is recorded.
During the time periods a subscriber is not scheduled available to take calls,
and does not have Call Blocking activated, SVMi-20i plays the subscriber’s
Night Greeting if recorded.
Find Me
When ‘Find Me’ is set active, the SVMi-20i attempts to deliver calls to the
subscriber’s designated location, provided neither Call Blocking nor Forward
All Call is active. The SVMi-20i first tries to locate the subscriber at the
subscriber’s designated location. Then, if necessary, it tries each of the
subscriber’s Stored Telephone Numbers until all numbers have been called.
After each stored telephone number is tried, the SVMi-20i will prompt the
caller that it is continuing to locate the subscriber. If the SVMi-20i cannot
locate the subscriber, the subscriber’s Call Blocking Greeting is played to the
caller.
This feature can be activated for a number of hours, 1 to 9, for the end of the
current business day, for the beginning of the next business day, for a day of
the coming week, for Monday through Sunday, for a specific date, for hour
and minute, or until further notice is given.
A call transferred to a designated location is automatically a confirmed
transfer. The subscriber must press a digit to accept the transfer or they can
press other digits to reject, redirect, or record a real-time greeting that plays
immediately to that caller.
Follow Me (Off Premises Transfer)
Each subscriber may have their calls automatically forwarded to a
designated location. We call that location, the subscriber’s Designated
Location.
A designated location can be an internal extension or an external telephone
number. It can be entered digit-by-digit or the subscriber can enter a Stored
Telephone Number Index Digit representing the location of the appropriate
number.
Summary of Contents for SVMi-20i
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