66
English
Troubleshooting
Tr
ouble
shoo
ting
Problem
Cause
Action
Steam
I can hear water
boiling during Vapour
cooking
Water is heated using the steam
heater.
This is not an oven
malfunction.
There is an unusual
sound when I stop
Vapour cooking.
Water is being removed from inside
the steam heater after Vapour
cooking has finished.
This is not an oven
malfunction.
Steam does not come
out.
The water supply tank is not
installed.
Make sure the water supply
tank is correctly installed.
There is no water in the water
supply tank.
Fill the tank with water and
try again.
Information code
Information code
Cause
Action
C-d0
Control buttons are pressed over 10
seconds
Clean the keys and check
if there is water on the
surface around key. If it
occurs again, turn off the
microwave oven over
30 seconds and try setting
again. If it appears again,
call your local SAMSUNG
Customer Care Centre.
NOTE
If the suggested solution does not solve
the problem, contact your local SAMSUNG
Customer Care Centre.
MG28J5255UW_EO_DE68-04375A-00_EN.indd 66
2015-06-03 11:46:42
