Sam4POS 6600/4800II Operators Manual v2.9
Appendix
•
225
Important Notes:
•
Close Batch needs to be performed every day at the register even when the site is set for auto
batch with their processor. This is how Sam4s clears the EMV token file. The EMV token file is
used to allow for “By Record” transactions (such as Void and Gratuity entry).
•
PIN-Pad is customer facing…. There is no indication to cashier what the end-user is doing (or not
doing).
•
Cannot suppress the signature line. In the non-EMV world we added a flag to the registers: “NO
SIGNATURE IF TRANSACTION IS UNDER $xx”. When this flag is set, the register will not
print the signature line if the transaction is under the configured amount (usually set at $25). In
the EMV integration, the register receives the receipt data from the Datacap device and the
signature line is included in the receipt data … therefore it cannot be controlled at the register.
•
Debit cards with EMV chip - Since Datacap \ mercury do not currently support EMV Debit, all
EMV Debit cards are forced to be inserted and are then processed as regular credit cards. This
usually means a higher rate for the merchant on transactions over $25.
•
The Pin-Pad Timeouts settings cannot be configured at the register. Some say they are too short,
other say they are too long… cannot configure at register.
•
Consolidated Reports; If an end-user wants consolidated reporting they must use the configuration
with TwinTran server (even if only two registers in their system).