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Advanced Application Operations
Sam4POS 6600/4800II Operators Manual v2.9
Hold/Print Hold
This feature is used in a table service restaurant. It prevents kitchen printer /KVS instructions from
being sent immediately after items are registered and stored. For example, an employee registers a
customer order consisting of appetizers and main course entrees. Without this feature, both the
appetizer and main course items are sent to the kitchen at the same time. With this feature, the
employee can "hold" main course items, which prevents them from being sent to the kitchen printer
(even though they are programmed to be sent to a printer). Then, later, the employee can recall the
check and print the main course items, so they can be prepared and served when the customer is ready
to eat them.
A held item is indicated on the display with an
'H'
below the item, next to the tax status indicator.
See Program Mode Options \Options \ Guest Check Option to set the following related options:
•
Warning on held items at finalization – Display warning to operator that the check has held items when
employee attempts to finalize the check, Yes or No.
•
Automatically select held items when a check is recalled, Yes or No. (This flag is to facilitate printing
of held items.)
Certain items can be set to automatically hold items by group; see Program Mode \ PLU \ PLU Status
Group. (For example, you may wish to automatically hold dessert items when they are first entered.)
Note:
Alpha text entries made after a held item will not follow the item when a check is recalled and
the item is released.
