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Chapter 5 Troubleshooting
Returning the Autoloader for Service
Quantum SuperLoader 3A Series User’s Guide
78
5
Using two people, or an appropriately rated mechanical lift, remove
the autoloader from the rack by sliding the autoloader out and
supporting it from the bottom. The person handling the back of the
unit must depress the locking tab on the support bracket while
sliding the unit forward.
6
Loosen the four screws and remove the autoloader brackets from the
back of the autoloader.
7
Place the autoloader into the original packaging box. If you no longer
have the original packaging, contact your service representative to
purchase the packaging kit.
Packing the Autoloader
5
Use
the original packing material to pack the autoloader: the shipping
container, two foam insert packing pieces, the accessory kit box (or the
filler tube if your autoloader did not come with an accessory kit box), and
the antistatic bag. You will also need packing tape.
1
Place the antistatic bag over the autoloader.
2
Place one of the foam endcaps onto one side of the autoloader. Place
the second foam insert onto the other side of the autoloader and
make sure the pieces fit snugly onto the autoloader.
3
Place the autoloader down into the shipping box and push the back
of the autoloader towards the back end of the box.
4
Insert the empty accessory kit box (or filler tube) into the shipping
box at the front end of the autoloader in the space between the
autoloader foam inserts and the shipping container.
5
Place any necessary paperwork on top of the autoloader inside the
box.
6
Close and seal the box.
7
Place the shipping label on the box.
8
Ship the box.
Note:
One end of the foam insert has a curved piece. This end of
the foam insert is designed to fit the front of the
autoloader.