Chapter 2 Operating the Autoloader
Using Cartridges
Quantum SuperLoader 3A Series User’s Guide
16
Getting Lost Passwords
2
If you forget the administrator-level password, you cannot access the
autoloader's functionality to enter a new password. In this case, you must
call customer support. When you call, have the autoloader connected to
the Ethernet and open On-board Remote Management.
Using Cartridges
Typically, when you first install the autoloader, you load your cartridges
into the magazines and then load the magazines into the autoloader.
However, you can insert and eject cartridges individually using the
mailslot, or you can eject a magazine, manually load and unload
cartridges, then load the magazine back into the autoloader. The
Note:
You can reset front panel passwords to the factory defaults
from On-board Remote Management. However, if the On-
board Remote Management passwords are lost, you must
contact customer support. If you must contact customer
support, be at the host computer with On-board Remote
Management on line. From the main screen, click
Configuration
. The enter
Network Password
or
User name
screen displays. The customer support representative will
need the number surrounded by asterisks to locate and reset
your password. This is your “realm number”.
Note:
If security is enabled and you try to execute a command
without entering a password, the autoloader displays the
Enter Password
screen until you enter a password. Once you
enter a password, the autoloader takes you back to the
command screen that you were at prior to entering the
password.
