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Chapter 5 Troubleshooting
Autoloader Troubleshooting
Quantum SuperLoader 3A Series User’s Guide
61
Hard Log Example
5
The first line of the
Hard Log
shows the number of entries, queue size, and
defines the queue wrap and erase parameters.
The first line of each
Hard Log
event contains the information you are
looking for. The highest number entry, shown at the bottom of the queue,
contains the most recent event.
You are interested primarily in the time stamp and error fields. Context
information followed by the 12 double-words are for engineering use
only and cannot be interpreted without firmware source code.
**** Hard Log ****
Block 1, 004/016 entries @ 64 bytes each, wrap @ 004, erase @ 008
0000: 2001-Jun-27, 17:24:06.001, Error: 002f0222, Context: 4802/00000000
65460621:00610004:ffffffff:ffffffff
ff741e03:0075ff63:0566063f:007f0000
ffffffff:ffffffff:ffffffff:ffffffff
0001: 2001-Jun-27, 17:24:08.036, Error: c02f0223, Context: 4802/00000000
00000000:00000000:00000000:00000000
00000000:00000000:00000000:00000000
00000000:00000000:00000000:00000000
0002: 2001-Jun-27, 17:38:19.777, Error: 002f0222, Context: 4802/00000000
65460621:00610004:ffffffff:ffffffff
ff741e03:0075ff63:0566063f:007f0000
ffffffff:ffffffff:ffffffff:ffffffff
0003: 2001-Jun-27, 17:38:21.812, Error: c02f0223, Context: 4802/00000000
00000000:00000000:00000000:00000000
00000000:00000000:00000000:00000000
00000000:00000000:00000000:00000000
Time Stamp
5
The time the event occurred. This field helps correlate the event with a
possible application interruption.
If the unit is unable to acquire the correct time/date from the SNTP time
server or the front panel, the time stamp contains values indicating the
power cycle number and the time an entry was written relative to that
power cycle, listed as Power On Hours (POH).
Note:
The unit has no internal real-time clock and requires you to set
the time of day from the front panel or the network interface
(SNTP).