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Chapter 5 Troubleshooting
Autoloader Troubleshooting
Quantum SuperLoader 3A Series User’s Guide
63
Error Type
5
Error Type
defines the type of error and the action to which the event is
related. This field helps identify what caused the event to occur.
Table 10 Error Code Listing
and Suggested Actions
08
Bar Code Reader
09
Front Panel
0A
IP
0B
Diagnostic
0C
Error
0D
Code Update
0E
ADI
0F
Drive Manager Timer
11
HTTP
12
SNTP
20
Idle
3E
Watch Dog Timer
3F
Un-handle Interrupt
Error
Description
Suggested Actions
00–25
General Software flags
• Check for a
Hard Error
log. If an error displays in the
Hard Error
log, power cycle the autoloader and run
the
Loader—Health Check
test.
• Check
www.quantum.com
for firmware updates.
• If all previous steps fail, contact customer support.
Task ID
Description