Promega Corporation ·
2800 Woods Hollow Road
·
Madison, WI 53711-5399 USA
Toll Free in USA 800-356-9526
·
Phone 608-274-4330
·
Fax 608-277-2516
· www.promega.com
Part# TM311
Printed in USA.
Page 84
Revised 5/10
Error Message
Description
Resolution
Instrument Problem (continued)
There is a new filter
installed. Press
“OK” to open door
and insert
calibration plate.
This message will appear if a
fluorescent optical kit from a
different instrument is used.
• Power off the instrument
and contact Promega
Technical Services.
Absorbance Module
not installed
Instrument does not detect
the Absorbance Module
• Verify the module is
installed.
• If the module is installed,
try rebooting the
instrument.
• If the instrument still does
not detect the module, call
Promega Technical
Services.
Open the door
manually. Install
the "x" Optical Kit
The protocol requires the
use of a particular Optical
Kit, but the instrument is not
detecting the presence of any
Optical Kit
• Insert the desired Optical
Kit into the detection head.
• The color label of the
Optical Kit should face up,
toward the user.
• Firmly insert the optical
kit into the Fluorescence
Module.
Open the door
manually. Replace
the “x” Optical Kit
with the “y” Optical
Kit.
The wrong Optical Kit is
installed for the specified
protocol parameter
• Install the correct Optical
Kit or change the protocol
parameter.
Input string was not
in correct format
Too many commands were
entered at the same time
• Re-enter only one desired
command at a time.
Instrument is not
initialized
The connected PC has
instrument control, disabling
control of the instrument via
the built-in touch screen
• Use the PC software to run
the instrument.
No data to copy
No results files are available • Ensure there is at least one
results file to copy
G System missing.
Press any button to
restart
A USB flash drive is plugged
into the USB port on the
front of the instrument
• Remove the USB flash
drive from the USB port
and reboot the instrument.
