Pressure Systems, Inc. Model 9116 User’s Manual
Page vii
www.PressureSystems.com
Our Company
Pressure Systems Incorporated, (PSI) develops, manufactures, and services level and pressure
measuring instruments where the highest level of traceable accuracy is required for aerospace,
industrial, municipal, and environmental applications. Our products have become the world
standard for electronic level and pressure measurement and scanning. We are committed to
the highest quality design, manufacture, and support of level and pressure instrumentation that
is in the best interest of our customers. PSI is an ISO-9001:2000 certified company.
Our Warranty
Pressure Systems, Inc., warrants
NetScanner
™
System
products to be free of defects in
material and workmanship under normal use and service for one (1) year.
Technical Support
Monday through Friday, during normal working hours, (7:30 am through 5:30 pm, Eastern time)
knowledgeable personnel are available for assistance and troubleshooting. Contact the
Applications Support Group
or the
Customer Services Department
at Pressure Systems
(
757-865-1243
or toll free
1-800-328-3665
) if your scanner is not operating properly or if you
have questions concerning any of our products. E-mail assistance is available by contacting
Merchandise Return Procedures
If your scanner needs to be returned to Pressure Systems, obtain a Returned Merchandise
Authorization
(RMA) from the Customer Service Department.
Be prepared to supply the following information when requesting the RMA:
•
Part
number
•
Serial
number
•
Complete description of problems/symptoms
•
Bill To
and
Ship To
address
•
Purchase order number (not required by PSI warranty repairs)
•
Customer contact and telephone number
The above information, including the RMA number must be on the customer’s shipping
documents that accompany the equipment to be repaired. PSI also requests that the outside of
the shipping container be labeled with the RMA number to assist in tracking the repairs. All
equipment should be sent to the following address:
ATTN: PSI REPAIR DEPARTMENT (7-digit RMA number)
Pressure
Systems,
Inc.
34
Research
Drive
Hampton,
Virginia
23666
