Palm Tungsten Tungsten E, Handbook

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Appendix B Frequently Asked Questions
290
E-mail is not being sent
[continued].
■
Configure ESMTP. Many services require authenticated
access to use their SMTP servers, or ESMTP.
– In the VersaMail application, press Fu Menu,
and then select Mail Servers on the Options menu.
– Tap Details.
– Tap the Options pick-list, and then select
Advanced Outgoing.
– Select the My server requires authentication box.
– Enter your username and password.
– Tap OK, and then tap OK again.
■
Select another available server for sending mail. Many ISPs,
such as cable companies, require that you have an Internet
connection to their network to send e-mail through their
servers. In this case, you can almost always receive e-mail
from these accounts, but if you want to send e-mail, you
must send it through another server.
– Press Fu Menu on the keyboard, and then select
Account Setup from the Accounts menu.
– Tap the problem account.
– Tap Edit.
– Tap Next.
– Make sure your username and password are correct,
and then tap Next.
– In the Outgoing Mail Server field, enter the address of a
server through which you can send mail.
– Tap Next.
– Tap Done.