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Congratulations!

5

Congratulations!

You’ve set up your handheld, installed Palm Desktop software, and performed
your first HotSync operation. For comprehensive information about using your
handheld, continue reading this electronic handbook

.

For more information about using Palm Desktop software, see the following:

■

The online Help for Palm Desktop software. To access the online Help, go to the
Help menu in Palm Desktop software.

■

Mac:

The electronic

Palm Desktop Software for the Macintosh User’s Guide.

To

access this guide, open the Palm folder, and then open the Documentation
folder. Double-click the file Palm Desktop.pdf.

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Summary of Contents for Tungsten Tungsten E

Page 1: ...Handbook for the Palm Tungsten E Handheld TM TM...

Page 2: ...ss resulting from the use of this handbook Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility fo...

Page 3: ...Exploring Your Handheld 7 Locating front panel controls 7 Locating top panel components 8 Locating back panel components 9 Locating bottom panel components 10 Adjusting brightness 10 Adding an expansi...

Page 4: ...eleting records 40 Purging records 41 Categorizing records 41 Finding information 44 Sorting lists of records 47 Attaching notes 48 Choosing fonts 49 Receiving alerts 50 Hiding or masking private reco...

Page 5: ...er 6 Using Card Info 77 Reviewing Card information 77 Renaming a card 77 Formatting a card 78 Managing expansion cards 78 Using Card Info menus 79 Card menu 79 Chapter 7 Using Contacts 81 Creating a c...

Page 6: ...Changing Note Pad color settings 104 Setting an alarm for a note 105 Using Note Pad menus 107 Record menu 107 Options menu 107 Chapter 11 Using Palm Photos 109 Viewing photos 109 Viewing photos in Th...

Page 7: ...nts 128 Account and connection types 129 Network e mail account prerequisites 129 Creating an e mail account 132 Editing e mail accounts 140 Deleting an e mail account 141 Selecting a different servic...

Page 8: ...ing a HotSync operation Windows computers 219 Performing a HotSync operation Mac computers 222 Customizing HotSync application settings 224 Conducting infrared HotSync operations 226 Preparing your co...

Page 9: ...aining Your Handheld 273 Caring for your handheld 273 Prolonging battery life 274 Resetting your handheld 274 Performing a soft reset 275 Performing a hard reset 275 Appendix B Frequently Asked Questi...

Page 10: ...Contents x...

Page 11: ...et up and operate your handheld You must install this software on your desktop computer before you can use your handheld To install and operate Palm Desktop software your computer system must meet the...

Page 12: ...are from the included CD ROM or you can download Palm Desktop software from www palm com Mouse One available USB port Upgrade information If you already own a Palm OS handheld perform a HotSync operat...

Page 13: ...llation CD ROM into your computer s CD ROM drive b Windows Follow the onscreen instructions which guide you through installing Palm Desktop software Mac Double click the Software Installation CD icon...

Page 14: ...HotSync operations ensures that you always have a backup copy of the information that you enter on your handheld You can also use Palm Desktop software to enter information on your desktop computer an...

Page 15: ...ing this electronic handbook For more information about using Palm Desktop software see the following The online Help for Palm Desktop software To access the online Help go to the Help menu in Palm De...

Page 16: ...Chapter 1 Setting Up Your Palm Tungsten E Handheld 6...

Page 17: ...ontact names addresses and phone numbers prioritize and assign due dates for tasks jot quick notes and create text memos listen to MP3 music files and much more To use some of your handheld s features...

Page 18: ...characters Navigator Enables you to select and display records on your handheld screen See Using the navigator later in this chapter for additional information and look for tips throughout this handb...

Page 19: ...3 and see Conducting infrared HotSync operations in Chapter 15 for more information Headphone jack Enables you to connect standard 3 5mm stereo headphones sold separately to your handheld Stylus To u...

Page 20: ...tor or drag the slider to adjust the brightness 3 Tap Done Adding an expansion card An expansion card sold separately increases the variety of tasks you can do and the amount of space you have for sto...

Page 21: ...to tap elements on your handheld screen to get things done on your handheld The first time you start your handheld the setup instructions appear on the screen These instructions include a calibration...

Page 22: ...can also use the stylus to drag the slider of any scroll bar Elements of the handheld interface This section describes the common elements in the handheld interface Menu bar Use the menu bar to access...

Page 23: ...ommand buttons appear at the bottom of dialog boxes and application screens Previous next arrows Tap the left and right arrows to display the previous and next records tap the up and down arrows to di...

Page 24: ...avigator When you work with most applications the navigator on the front panel of your handheld makes it easy for you to navigate among and select your entries You can use the navigator to perform tas...

Page 25: ...Down on the navigator to highlight an item and then press Select on the navigator to select the item Press Select on the navigator to close a dialog box If there s only one button pressing Select act...

Page 26: ...Chapter 2 Exploring Your Handheld 16...

Page 27: ...an open the onscreen keyboard anytime you need to enter text or numbers on your handheld You can also use Graffiti 2 writing when the keyboard is open which makes it easy to switch between these two m...

Page 28: ...is section contains tables of all the Graffiti 2 characters NOTE By default your full screen pen stroke is set to open Graffiti 2 help See Pen Preferences in Chapter 16 for more information To access...

Page 29: ...ll screen writing area A shaded box appears in the lower right corner of the screen 3 Position the cursor where you want the characters to appear 4 Do any of the following Write lowercase Graffiti 2 l...

Page 30: ...3 Entering Data on Your Handheld 20 Graffiti 2 character set Graffiti 2 alphabet Draw letters on the abc and ABC writing area Letter Strokes Letter Strokes A B C D E F G H I J K L M N O P Q R S T U V...

Page 31: ...ks Draw numbers on the 123 writing area Number Strokes Number Strokes 0 1 2 3 4 5 6 7 8 9 Draw these marks on the abc or ABC writing area Mark Stroke Mark Stroke Period Ampersand Comma Carriage return...

Page 32: ...nd other special characters using the Punctuation Shift stroke NOTE You can also use the Punctuation Shift stroke to write punctuation marks Draw these marks on the 123 writing area Mark Stroke Mark S...

Page 33: ...tuation Shift strokes also cancels the automatic capitalization of the first letter of a new record or sentence 2 Write the symbol or other special character shown in the table that follows You can ma...

Page 34: ...ollowed by the ShortCut characters The ShortCut symbol appears at the insertion point to show that you are in ShortCut mode Your handheld includes the following predefined Graffiti 2 ShortCuts Draw ge...

Page 35: ...isplayed in Calendar Contacts Tasks Note Pad or Memos All selected photos in the currently displayed album in Palm Photos A special Contacts record that you designate as your business card containing...

Page 36: ...and 1 meter approximately 39 inches apart and the path between the two handhelds must be clear of obstacles The beaming distance to other devices may be different 5 Wait for the Beam Status dialog bo...

Page 37: ...s directly to and from your handheld you also need an Internet service provide ISP account and a compatible mobile phone or modem accessory sold separately For additional information see Chapter 13 To...

Page 38: ...rchive dba Contacts archive aba Tasks archive tda Memos archive mpa Archive formats can be used only with Palm Desktop software Use the archive file formats to share information with other people who...

Page 39: ...file on your Windows computer You can configure the File Link feature to check for changes to the external file when you perform a HotSync operation HotSync Manager stores the data in a separate cate...

Page 40: ...field wait for the cursor to change to a double arrow and then drag the field to a new location 6 If you do not want to import a field click the arrow between the field names 7 From the Fields pop up...

Page 41: ...ated groups Opening applications You can tap the Home icon to see a list of all applications installed on your handheld or an expansion card Tap the application icon to open it You can also open Calen...

Page 42: ...insert a card containing data from the current application the application displays the data on the card In other cases the Home screen switches to the card and displays its contents and the pick list...

Page 43: ...en display either a single category or all your applications By default your handheld includes system defined categories such as All and Unfiled and user defined categories such as Games Main and Syst...

Page 44: ...es Press Right on the navigator to cycle through the categories Tap the pick list in the upper right corner of the screen and then select the category you want to display When the highlight on the Hom...

Page 45: ...See Installing files and add on applications later in this chapter for details NOTE If you view your applications on the card using a Card Reader on your computer the actual file names may differ fro...

Page 46: ...Application Only check box to select it if you want to copy only the application files Leave it deselected if you want to copy both the application file and its associated data file s 7 Tap OK NOTE T...

Page 47: ...ack background at the upper left corner of the screen Graffiti 2 menu commands Most menu commands have an equivalent Graffiti 2 Command stroke which is similar to the keyboard shortcuts used to execut...

Page 48: ...from the Edit menu draw the Command stroke followed by the letter p Command mode is active only for a short time so you must tap an icon or write the command letter immediately to select the menu com...

Page 49: ...title line Entering text For information on how to enter text using Graffiti 2 writing the onscreen keyboard or the keyboard attached to your computer see Chapter 3 For information on entering text in...

Page 50: ...ple if you used Cut to remove text Undo restores the text you removed Undo also reverses deletions you made using backspace Cut Removes the selected text and stores it temporarily in the memory of you...

Page 51: ...desktop be sure that the check box is selected If you don t want to save a copy tap the check box to deselect it Expense Select the category you want to purge All data in the selected category will be...

Page 52: ...d and then tap OK NOTE In Contacts Note Pad and Memos you can select the category name in the upper right corner of the screen to assign the item to a different category To display a category of recor...

Page 53: ...ame of the new category and then tap OK 5 Tap OK You can assign any of your records to the new category To rename a category 1 Tap the category pick list in the upper right corner of the screen or lis...

Page 54: ...ur handheld Find does not search applications that reside on an expansion card To use Find 1 Tap the Find icon 2 Enter the text that you want to find TIP If you select text in an application before yo...

Page 55: ...o Smith If you sort the list by company name the Look Up feature scrolls to the first letter of the company name 2 Tap the record to view its contents To look up a Contacts record with the navigator 1...

Page 56: ...s of the selected record TIP If there is only one possible match for the letters you selected the contents of the record automatically display Using Phone Lookup Phone Lookup displays the Contacts lis...

Page 57: ...OTE You can also assign records to categories See Categorizing records earlier in this chapter To sort records in Expense 1 Open the application to display the list screen 2 Tap Show 3 Tap the Sort by...

Page 58: ...In Contacts Calendar Palm Photos Tasks and Expense you can attach a note to a record A note can be up to several thousand characters long For example for an appointment in Calendar you can attach a n...

Page 59: ...small bold large or large bold fonts in each application that enables you to change the font style To change the font style 1 Open an application 2 Tap the Menu icon 3 Select Options and then select F...

Page 60: ...handheld reminds you of the item again in five minutes The Reminders screen displays alerts that await attention Receiving alerts from Palm Desktop software You can set an option to receive Calendar...

Page 61: ...so install other files that are associated with an application on your handheld such as photos or audio files Files that are not associated with an application on your handheld may not be installed du...

Page 62: ...install the files on your handheld or on an expansion card You can use any of the following methods to install applications and files with Palm Quick Install Drag and drop files onto the Palm Quick In...

Page 63: ...les are unrecognized try launching the associated application from your handheld and then performing another HotSync operation If the files still remain in the list they are not associated with an app...

Page 64: ...during the HotSync operation If files are unrecognized try launching the associated application from your handheld and then performing another HotSync operation If the files still remain in the list t...

Page 65: ...n and cannot be installed Expansion cards may also hold files that are not Palm application files To use the right click menu to send the file to Palm Quick Install 1 Copy or download the application...

Page 66: ...files to a different file list You can also access the Palm Quick Install window by clicking Quick Install on the Palm Desktop Launch bar Installing applications and files on a Mac computer The Insta...

Page 67: ...u are installing click Change Destination in the Install Handheld Files window and then use the arrows to move applications between your handheld and an expansion card 9 Click OK to close the Change D...

Page 68: ...alm Desktop software If you no longer want to use Palm Desktop software you can remove it from your computer This process removes only the application files The data in your Users folder remains untou...

Page 69: ...ion CD ROM into the CD ROM drive on your computer 2 Double click the Software Installation CD ROM icon on your desktop 3 Double click the Palm Desktop Installer icon 4 From the Easy Install screen sel...

Page 70: ...Chapter 4 Working with Applications 60...

Page 71: ...emind you when they happen NOTE Certain tasks are common among several handheld applications For more information see Chapter 4 Working with Applications To open Calendar Press the Calendar applicatio...

Page 72: ...he start and stop times for the calendar screens see Option menu Preferences later in this chapter Agenda View button Tap an appointment to go to event in Day View Tap a task to go to item in Tasks If...

Page 73: ...lendar screens see Option menu Preferences later in this chapter Day View button Tap to view repeating Event Details dialog box Tap to view alarm Event Details dialog box Tap to view note Tap to view...

Page 74: ...horter than an hour tap the time of the event to open the Set Time dialog box TIP You can also use the Graffiti 2 input area to open the Set Time dialog box Make sure that no event is selected and the...

Page 75: ...ents that span midnight so that they appear in the list of events for two days An event spanning midnight is automatically created when your End Time precedes a Start Time An event spanning midnight c...

Page 76: ...no start or end times are defined for the new event TIP You can also create a new untimed event by making sure no event is selected and then writing letters in the Graffiti 2 input area 4 Enter a des...

Page 77: ...inuous event tap the End on pick list and tap Choose Date Use the date picker to select an end date 7 Tap OK After you schedule a repeating or continuous event the Repeat icon appears at the far right...

Page 78: ...u of the pending alarm and the reminder message appears again five minutes later Tap Go To to open Calendar Calendar will open and display the event associated with the alarm Alarm for untimed events...

Page 79: ...e tap the Time box and then tap a new time 4 To change the date tap the Date box and then tap a new date 5 Tap OK Using categories Categories are a way to group similar events so that they can be view...

Page 80: ...eek View 1 Tap the Week View button 2 Tap the navigation controls to move forward or backward a week at a time or tap on a column to display details of an event The Week View also shows untimed events...

Page 81: ...references settings If you have an event before or after this time span a bar appears at the top or bottom of that day s column Use the onscreen scroll arrows to scroll to the event or press Up and Do...

Page 82: ...Setting Month View display options You can customize the Month View appearance using the Display Options dialog box To set the start and stop times for the calendar screens see Option menu Preference...

Page 83: ...onflicts With the ability to define specific start and end times for any event you could schedule events that overlap an event that starts before a previous event finishes An event conflict time overl...

Page 84: ...Date Range the Date Range dialog box opens you can set a start and end range using the Set Date dialog box 6 Tap Beam To receive a beamed category of events Perform on of the following in the Receive...

Page 85: ...to send the selected event to another device The options available depend on the software installed on your handheld Start End Time Defines the start and end times for Calendar screens If the time slo...

Page 86: ...Chapter 5 Using Calendar 76...

Page 87: ...he Card Info icon 3 Review Card name Type and Size 4 Review card contents summarized by directory Renaming a card The expansion card name appears in the Category pick list and in other lists that enab...

Page 88: ...orruption or accidental damage to the expansion card You can install applications to an expansion card after performing an initial HotSync operation See Installing files and add on applications in Cha...

Page 89: ...d Info menu commands that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about selecting menu commands Card menu Help Provides help text About...

Page 90: ...Chapter 6 Using Card Info 80...

Page 91: ...andheld Contacts opens to display the list of all your records TIP Press the Contacts application button repeatedly to cycle through the categories in which you have records Pressing and holding the a...

Page 92: ...eld automatically capitalizes the first letter of each field You do not have to use the Graffiti 2 capital stroke to capitalize the first letter of the name Title Company City and State Text appears f...

Page 93: ...to scroll to the year you want and then tap to select the birth month and date or tap Today to select the current date as the birthday TIP If you do not select a year the current year is displayed Tap...

Page 94: ...Contact Edit screen 2 Select the field you want displayed The fields appear in a preset order on the Contact Edit screen NOTE Each field type can be displayed a certain number of times on the Contact...

Page 95: ...r phone numbers and e mail addresses Select a new label For IM accounts Select the IM service you want to use or select IM if you do not want to specify a service You must set up an IM account with a...

Page 96: ...Making connections from Contacts You can use the contacts in your Contacts list to launch applications that perform tasks such as dialing a phone number or creating an e mail or SMS message Some of t...

Page 97: ...se to connect Quick Connect initiates the related task For example if you tap a phone number Quick Connect sends the selected phone number to your mobile phone To use Quick Connect from the Contacts l...

Page 98: ...ith the stylus By default Tap to Connect is not enabled You must install the Telephony SMS application from the CD ROM to access and use this feature To enable Tap to Connect 1 From the Contacts list...

Page 99: ...nect Opens the Quick Connect dialog box where you can choose which application you want to use to make the connection This command appears only after you install the Telephony SMS application from the...

Page 100: ...ry you selected If you deselect it Contacts displays the All category Rename Custom Fields These custom fields appear at the end of the Contacts Edit screen Rename them to identify the kind of informa...

Page 101: ...computer To open Expense 1 Tap the Home icon 2 Tap the Expense icon Adding expense items A record in Expense is called an item You can sort your Expense items into categories or add other information...

Page 102: ...t select an expense type your handheld does not save the entry Changing the date of an Expense item Initially Expense items appear with the date on which you enter them You can change the date associa...

Page 103: ...such as airline tickets supplied by your company you can choose Prepaid to place your expense in the appropriate company paid cell of your printed expense report Currency Enables you to choose the ty...

Page 104: ...whose currency you want to display on that line 3 Tap OK to close the Select Currencies dialog box and then tap OK Changing the default currency You can select which currency appears by default when y...

Page 105: ...urrency symbol 1 Tap the Menu icon 2 Tap Options and then tap Custom Currencies 3 Tap one of the four Country boxes 4 Enter the name of the country and the symbol that you want to appear in Expense 5...

Page 106: ...mputers Add modify and delete your Expense data Organize your Expense data by category amount date type or notes View Expense data in various formats List Large Icons or Small Icons Record individual...

Page 107: ...ault to increase printing speed If the printer font does not include the euro a box is printed instead of the euro symbol You can work around this problem by transferring the Expense data to another a...

Page 108: ...Chapter 8 Using Expense 98...

Page 109: ...h Applications To open Memos 1 Tap the Home icon 2 Select the Memos icon Creating memos This section describes how to create a memo Each memo you create can be up to approximately 32KB in size To crea...

Page 110: ...Record and Options menus differ depending on whether you re displaying the Memo list or an individual memo Record menus Select a memo to review Send Category Opens a dialog box where you can choose ho...

Page 111: ...Using Memos menus 101 Options menus Preferences Displays the Memo Preferences dialog box where you define the sort order for memos About Memos Shows version information for Memos...

Page 112: ...Chapter 9 Using Memos 102...

Page 113: ...g you might do with a piece of paper and a pencil NOTE Certain tasks are common among several handheld applications For more information see Chapter 4 Working with Applications To open Note Pad Press...

Page 114: ...t the top of the screen and then enter a title using Graffiti 2 writing 4 Tap Done To clear the screen 1 Tap the Menu icon 2 Select Edit and then select Clear Note Changing Note Pad color settings You...

Page 115: ...specific time and date to remind you to follow up on a note To set an alarm for a note 1 Tap the note to which you want to assign an alarm 2 Tap the Menu icon 3 Select Options and then select Alarm 4...

Page 116: ...rn to the current screen An attention indicator blinks in the upper left corner of the screen to remind you of the pending alarm and the reminder message appears again in five minutes When the reminde...

Page 117: ...pens a dialog box where you can choose how you want to send the selected note to another device This command appears only after you install the e mail or SMS application from the CD ROM included with...

Page 118: ...Chapter 10 Using Note Pad 108...

Page 119: ...alm Photos to transfer photos from your computer or receive photos beamed from another device and then view the photos on your handheld You can also view photos from an expansion card inserted into yo...

Page 120: ...then press Select to view the photo 4 Tap anywhere on the screen to return to Thumbnail view Viewing photos in List view List view displays a list of your photos so that you can see the names and date...

Page 121: ...olumn heading to sort the photos based on that item 2 Tap the column heading to sort the photos in reverse order Viewing a slide show A slide show is a sequential presentation of each of the photos in...

Page 122: ...nute 4 Tap OK Rotating photos If a photo appears in the wrong orientation you can rotate the photo To rotate a photo 1 Tap the Menu icon 2 Select Photo and then select Rotate 3 Tap the photo you want...

Page 123: ...Done twice TIP You can press Right or Left on the navigator to change photo information Creating an album The process for creating a new photo album is identical to the process for creating a new cat...

Page 124: ...m A plus sign appears next to each photo you select TIP You can also tap and drag to select adjacent photos 4 Tap any photos you want to remove from the current album The plus signs next to the select...

Page 125: ...deleting an album You can rename or delete any of the albums that you create You cannot rename or delete the Unfiled album To rename an album 1 Tap the Album pick list in the upper right corner 2 Sel...

Page 126: ...Chapter 3 Follow the steps below to beam multiple photos To beam photos 1 Tap the Menu icon 2 Select Photo and then select Beam 3 Tap the photos you want to beam A plus sign appears next to the photos...

Page 127: ...omputer See the Palm Desktop software online Help for details View photos in various formats List Thumbnails Details and Editor with a Handheld preview Drag photos onto the Palm Quick Install icon or...

Page 128: ...hotos menus Palm Photos menu commands that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about selecting menu commands Options menu About Pho...

Page 129: ...date priority level or category NOTE Certain tasks are common among several handheld applications For more information see Chapter 4 Working with Applications To open Tasks Press the Tasks applicatio...

Page 130: ...m Setting priority You can use the priority setting for items to arrange the tasks according to importance or urgency The default setting for Tasks is to arrange items by due date and then priority wi...

Page 131: ...Tap the check box on the left side of the item Changing task details The Tasks Details dialog box enables you to change settings for individual items To display the Tasks Details dialog box 1 Tap the...

Page 132: ...erences dialog box you can tap directly on the due date in the Tasks list to open the pick list shown in step 2 Setting an alarm You can set an alarm before a task is due to remind you to start the ta...

Page 133: ...p 5 5 Tap Day Week Month or Year to set how often the task repeats 6 Tap Fixed Schedule 7 On the Every line enter a number that corresponds to how often you want the task to repeat For example if you...

Page 134: ...d 8 To specify an end date tap the End on pick list and then tap Choose Date Use the date picker to select an end date 9 Tap OK After you schedule a repeating task the Repeat icon appears next to the...

Page 135: ...lect Preferences from the Options menu All Displays a list of all tasks Date When Date is selected the Date filter pick list appears in the upper right corner below the title bar Select from the follo...

Page 136: ...e still in the memory of your handheld You can purge completed items to remove them from memory Record Completion Date Replaces the due date with the actual date when you complete check the task If yo...

Page 137: ...les and user selected display options Basic Hypertext Markup Language HTML formatting display for e mail messages received in HTML format Increased number of file types supported for being sent and re...

Page 138: ...ail database for use with the VersaMail 2 6 application To upgrade an existing e mail database for use with the VersaMail application 1 Perform a HotSync operation with a user profile that contains th...

Page 139: ...Wireless network card accessory sold separately seated in the expansion card slot on your handheld External modem accessory sold separately that connects through the expansion card slot on your handhe...

Page 140: ...work GPRS Wireless network card accessory sold separately Active high speed wireless network account ordered from your wireless carrier GSM dial up via external modem accessory Wireless modem accessor...

Page 141: ...ord protocol and incoming and outgoing server settings when you set up your corporate e mail account With a corporate e mail account you can access the following types of mail servers among others Mic...

Page 142: ...NOTE The auto get mail with notification feature in the VersaMail application may not work with a particular VPN connection Also you cannot use scheduled sending retry of e mail with accounts that us...

Page 143: ...ng the account username and password In the next part of the VersaMail Account Setup you enter the username and password for this account The VersaMail 2 6 application provides strong128 bit AES encry...

Page 144: ...ail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and ma...

Page 145: ...managing e mail later in this chapter for information on getting and sending e mail If you set up a synchronize only e mail account you need to configure this account on your desktop See Configuring a...

Page 146: ...mail ONLY Delete messages on server To delete messages on your provider s mail server when they are deleted in the VersaMail application select the Delete messages on the server when they are deleted...

Page 147: ...n incoming message is 5KB by default but you can enter any size up to 2048KB including attachments The maximum message size that you can retrieve is 60KB for the body text and approximately 5 megabyte...

Page 148: ...ich you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes i...

Page 149: ...ber check with your mail server administrator Authentication Select the My server requires authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system adm...

Page 150: ...tion You will not be able to synchronize e mail between your handheld and your desktop until you configure the account on your desktop Editing e mail accounts From time to time you may need to edit in...

Page 151: ...held Your e mail account still exists at Yahoo com NOTE You can delete all but one of your e mail accounts you must have at least one account To delete an account 1 Tap the Menu icon select Accounts a...

Page 152: ...mail account you have the option of switching to a different service for use with that account only For example the default service you have selected for your handheld may be called Modem and may use...

Page 153: ...ew connection Infrared in this example until you either select a new service or deselect the Always connect using check box If you deselect the Always connect using check box the e mail account My Ear...

Page 154: ...ect the My server requires authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option If you select this optio...

Page 155: ...You can manage the messages in your e mail accounts by moving messages between folders deleting old e mail messages individually or in groups and marking messages as read or unread Getting e mail You...

Page 156: ...et Mail If you have e mail stored in your Outbox tap Get Send 2 In the Get Mail Options dialog box tap Subjects Only to download subjects only or tap Messages to download entire messages TIP You can d...

Page 157: ...l using a VPN connection you may be asked to enter the username and password you use to log in to the VPN If so enter the username and password See VPNs earlier in this chapter for more information 7...

Page 158: ...location you must be in range of a network access point for the auto get to work Scheduling auto get mail When setting up a schedule you select the interval for retrieving mail the start and end times...

Page 159: ...erval Start Time Tap the Start Time box tap to enter the start time hour and minute and tap to enter AM or PM Then tap OK NOTE The start and end time screens display the hour and minute using the defa...

Page 160: ...appear during the auto get connection and mail retrieval process You can choose to have your handheld alert you when a new message arrives in your account The beep or alert sound your hear is called a...

Page 161: ...Tap the Notify Sound pick list and then select a sound The handheld plays a brief demonstration of the sound NOTE If you have installed a custom sound on your handheld it appears on the Notify Sound...

Page 162: ...he General Preferences list tap Sounds Alerts 4 Do any of the following To change the volume of the Alarm Sound tap the Alarm Sound pick list and then select Low Medium High or Off To change whether o...

Page 163: ...pears on the Reminders screen tap the notification to go to the Inbox of that account or launch the VersaMail application and go to that account Once you view a message in the Inbox it is removed from...

Page 164: ...message but would display the number of messages retrieved after the successful retrieval Reminders screen notifications are specific for each account For example if auto get fails for one account bu...

Page 165: ...drain your handheld s battery charge more quickly and thus need to recharge the battery more frequently Increasedmonthly charges If your e mail service provider is a wireless provider such as Cingula...

Page 166: ...downloaded message exceeds your maximum message size only a partial message is displayed Tap the More button to view the entire message See Getting e mail by subject or getting the entire message ear...

Page 167: ...text will be displayed as plain text only You can also set the application to receive all messages as plain text only regardless of the format in which they were sent If you choose this option only t...

Page 168: ...e screen 2 Tap the folder you want to view Managing display options in the folder s list view You can customize the way in which messages appear in the list view of your mail folders The options you c...

Page 169: ...order 1 Tap Display 2 Tap the Sort by pick list and then select the column name 3 Tap Descend or Ascend to change the sort order 4 Tap OK To select a one line or two line view 1 Tap Display 2 Tap the...

Page 170: ...hange depending on whether you choose a one line or a two line view NOTE If you select Date the Date column displays the message time for any messages received today that is any message received after...

Page 171: ...font style you want 6 Tap OK To select colors for read and unread mail 1 Tap Display 2 Tap the Unread pick list and then select the color you want to use to display unread messages 3 Tap the Read pick...

Page 172: ...to change the width of the column You can also change the font within an individual message This change affects the the font of all messages you compose To change the font of a composed message 1 On t...

Page 173: ...pick list in the upper right corner of the screen and then select the folder name or press Up or Down to move to the folder you want and then press Select to select the folder 2 Tap the message you w...

Page 174: ...he folder you want To move multiple e mail messages 1 Tap the folder that contains the e mail messages you want to move 2 Select the messages by tapping to the left of each message icon TIP To select...

Page 175: ...reate new folders so that you can store e mail messages by subject person or project The VersaMail application has certain existing folders such as Inbox Outbox Drafts and Trash The procedure for crea...

Page 176: ...it IMAP Folders screen select any of the following To create a new folder tap New and then enter the new folder name For IMAP accounts only select the check box if you also want to create the folder o...

Page 177: ...the folder will be deleted immediately and you will not see a confirmation screen Creating and sending new e mail When you create a new e mail message you can enter the person s e mail address or use...

Page 178: ...the To field and enter the address and then tap Done For multiple recipients type a semicolon and then a space between recipient names The To field expands to two lines during address entry for addre...

Page 179: ...essed If you want to edit an e mail address that is longer than the line provided on the New Message screen tap the To field and edit the address 2 To send copies tap cc or bcc and then enter the reci...

Page 180: ...rt Addressing to address a message 1 On the New Message screen tap in the To field 2 Start entering the person s name such as Joe Smith Once the name is recognized from your Contacts list the name and...

Page 181: ...tap Preferences 2 Tap Advanced 3 Tap the Enable Smart Addressing check box if it is not selected A checkmark means it is turned on 4 Tap OK Composing and sending e mail After you enter your recipient...

Page 182: ...andheld is out of range or the application cannot connect to the mail server you can choose to have the application move the message to the Outbox and continue to try to send the message at 30 minute...

Page 183: ...on appears next to a notification when an automatic send retry fails Tap the notification or open the account in the VersaMail application to view a detailed error message Viewing the error message de...

Page 184: ...ns that indicate messages awaiting the next automatic send retry as well as messages in the locked and error state Outbox icons in the VersaMail applications The icons to the left of a message in the...

Page 185: ...re 1 Tap the Menu icon tap Options and then tap Preferences 2 Tap Signature 3 Tap the Attach Signature check box to select it 4 Enter your signature information and then tap OK Forwarding e mail You c...

Page 186: ...dress See the procedure for creating new e mail earlier in this chapter for more information on addressing messages 6 Optional Enter some text describing the forwarded message 7 Tap Send to send the m...

Page 187: ...that you are reading 1 Tap the message you want to reply to 2 Tap Reply 3 In the Reply Options dialog box select options for replying to the sender only or to all e mail recipients and for including...

Page 188: ...ct to select this option TIP Alternately you can tap the folders pick list select the folder that contains the e mail tap the envelope icon next to the message and then tap Reply on the pick list 3 In...

Page 189: ...th e mail messages Downloading attachments to your handheld E mail may contain attached files such as Microsoft Word or text files that you want to view work with or install on your handheld When you...

Page 190: ...ld using the Excel application on your desktop Graphics files jpg bmp tif gif You can download these files and view them using the Palm Photos application on your handheld Other application files For...

Page 191: ...ication displays the size of and asks if you want to continue downloading any message that exceeds your maximum message size up to a total size of 5MB To download an attachment 1 In the Inbox tap the...

Page 192: ...are multiple viewers registered on your handheld for the attachment file type either use the default viewer shown or select a viewer from the list For example if you have two photo viewing application...

Page 193: ...ltiple attachments whose total size exceeds your maximum message size requires some extra steps To determine if a message has an attachment or multiple attachments that exceed the maximum message size...

Page 194: ...o continue downloading the entire message with attachment When downloading is complete the red paper clip icon appears and the More button is no longer displayed Follow the procedure for viewing an at...

Page 195: ...Follow the procedure for viewing an attachment presented earlier in this chapter Saving attachments to an expansion card If you have purchased an expansion card that provides extra memory you can save...

Page 196: ...hments total size The types of files you can attach from a handheld application include the following vCard vcf vCal iCal vcs ics Memo Text txt PRC prc PDB pdb Microsoft Word document doc Microsoft Ex...

Page 197: ...e mail message tap the attached file in the Attachments box and then tap Delete 5 Tap Send or Outbox Attaching files from an expansion card If you have purchased an expansion card and have saved file...

Page 198: ...creen tap the Menu icon tap Options and then tap Attachment 3 Tap the From pick list and select Files on Card 4 Tap the Type pick list and then select the file type The VersaMail application displays...

Page 199: ...ook up the recipient address See the procedure for creating e mail earlier in this chapter for more information on addressing messages 5 Follow the procedure for attaching files presented earlier in t...

Page 200: ...nt to delete the messages from the server now The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash You can empty the trash manually or set the pre...

Page 201: ...folder that contains the messages you want to delete 3 Tap the Older than pick list and then tap One Week One Month or Choose Date If you tap Choose Date you can select a date from the calendar 4 Tap...

Page 202: ...see how many messages are in the trash and whether the messages are set to be deleted on the server 3 If you want to delete messages from the handheld as well as from the server tap Both A message ask...

Page 203: ...as read or unread 1 Tap the folders pick list and then select the folder you want 2 Tap the icon next to the message you want to mark 3 Tap Mark Read or tap Mark Unread TIP To mark multiple messages...

Page 204: ...server NOTE Because POP servers do not support the read or unread message feature the message is in bold or regular typeface for POP accounts on the handheld but you can t connect with the server to c...

Page 205: ...ll be asked each time you delete messages on your handheld whether you want to also delete them on the server Because mailboxes on the server usually have size restrictions we recommend periodically d...

Page 206: ...the recipient Synchronizing e mail between the handheld and the desktop IMPORTANT You must have a Windows computer to synchronize e mail between your handheld and your computer To manage your e mail o...

Page 207: ...tion As Default to make the current settings the default settings for all accounts Setting synchronization options and account settings Next you must configure each e mail account s general synchroniz...

Page 208: ...VersaMail Configuration For User screen click the plus sign to the left of the account you want to configure 2 Under the account name click Mail Client Sync Setup 3 Select the option Check this box t...

Page 209: ...check box and select a mail client in order to synchronize the account between your desktop and your handheld Mail client Action Microsoft Exchange 5 0 or later Select a MAPI profile to access the mai...

Page 210: ...e mail program 4 Click OK TIP You can also make Outlook Express the default e mail handler within the e mail application From the Tools menu select Options Click the General tab and then click Make D...

Page 211: ...nt Personality in Eudora 5 1 or later Direct POP connection to server Select this option to synchronize an account by connecting directly with a POP server You must enter the information about the ser...

Page 212: ...ur password and your e mail address During the HotSync operation the conduit reads the settings you made If the settings do not exist or all server information is wrong an error is reported in the Hot...

Page 213: ...e account name click Advanced Sync Options 5 Enter the synchronization options you want Maximum message size KB Enter the maximum message size from 1 to 2048KB If the message exceeds the maximum size...

Page 214: ...enter 3 e mail is synchronized for today yesterday and the day before Synchronize unread mail only Select whether to synchronize all e mail between your desktop and your handheld or unread e mail onl...

Page 215: ...ollows a Click the name of the folder you want b Click in the Synchronize column to the right of the folder name c Click the arrow to open the drop down list and then click Yes or No to synchronize th...

Page 216: ...account is active whether the account has been synchronized and if so the last synchronization date the mail client for this account and whether the mail client and or the incoming mail server has be...

Page 217: ...hentication or a secure SSL connection for incoming mail you must select the option to use APOP ESMTP or a secure connection on your handheld See Adding ESMTP to an account earlier in this chapter for...

Page 218: ...ync Manager icon in the Windows system tray 2 Select Custom 3 Select VersaMail in the Conduit list 4 Click Change 5 Select one of the following 6 Optional Select Set Selection As Default to apply the...

Page 219: ...s account 5 combined direct POP or direct IMAP accounts If you attempt to synchronize more than the limit for a particular type of account during a HotSync operation you will receive an alert promptin...

Page 220: ...Chapter 13 Using Palm VersaMail Personal E mail Software 210...

Page 221: ...d to set an alarm To open World Clock 1 Tap the Home icon 2 Tap the World Clock icon TIP You can also open World Clock by tapping the Clock icon in the upper left corner of the active input area and t...

Page 222: ...primary location settings are also your system date and time and that these settings are used by all the applications on your handheld The primary Location settings also appear in the Date Time Prefe...

Page 223: ...th 5 Tap the current date or tap Today 6 Tap Done To set the time 1 Tap Set Date Time 2 Tap the Set Time box 3 Tap the up or down arrows to change the hour 4 Tap each number of the minute and then tap...

Page 224: ...cally updates the date and time in all the applications on your handheld Setting the secondary locations The secondary locations display the date and time in two locations other than the primary locat...

Page 225: ...ange automatically occurs at 1 00 AM on the selected start and end dates To add a location 1 Tap a Location pick list 2 Select Edit List 3 Tap Add 4 Select a location that is in the same time zone as...

Page 226: ...realize you did not use the correct settings you can modify the location To modify a location 1 Tap a Location pick list 2 Select Edit List 3 Select the location you want to modify 4 Tap Edit 5 Adjust...

Page 227: ...OK 4 When the alarm reminder message appears do one of the following Tap OK to permanently dismiss the reminder and return to the current screen Tap Snooze to dismiss the reminder and return to the cu...

Page 228: ...orld Clock screen Show Multiple Locations Activates the secondary location displays When this is selected the secondary locations appear below the primary location Date Activates the date display When...

Page 229: ...you perform an initial HotSync operation See Step 5 Perform a HotSync operation in Chapter 1 for details As part of this initial HotSync operation you need to enter user information on Palm Desktop so...

Page 230: ...our handheld 2 If HotSync Manager is not running start it On the Windows desktop click Start and then select Programs Navigate to the Palm Desktop software program group and select HotSync Manager Alt...

Page 231: ...5 Wait for a message on your handheld indicating that the process is complete After the HotSync process is complete you can unplug the cable from your handheld To perform a HotSync operation using an...

Page 232: ...in the User pop up menu on the right side of the toolbar You can change users by selecting a new name in the pop up menu Each subsequent time you perform a HotSync operation HotSync Manager reads the...

Page 233: ...HotSync cable into the port on the bottom of your handheld 2 Make sure that HotSync Manager is enabled Double click HotSync Manager icon in the Palm folder Click the HotSync Controls tab and make sure...

Page 234: ...ne a set of options that determines how records are handled during synchronization These options are called a conduit By default a HotSync operation synchronizes all files between the handheld and Pal...

Page 235: ...mand on the Palm Desktop software menu bar 2 From HotSync Manager menu select Custom 3 Select the appropriate username from the list 4 Select an application in the Conduit list 5 Click Change 6 For ea...

Page 236: ...ation The operation may time out before all the information has been synchronized Preparing your computer for infrared communication Before you can perform a HotSync operation using the IR port the co...

Page 237: ...ected on the menu b From HotSync Manager menu select Setup c Click the Local tab d In the Serial Port drop down box select the simulated port that your computer uses for infrared communication See the...

Page 238: ...t s easy to perform the actual operation To perform an infrared HotSync operation on your handheld 1 Tap the Home icon 2 Select the HotSync icon 3 Tap Local 4 Tap the pick list below the HotSync icon...

Page 239: ...form a HotSync operation just tap the HotSync icon on the Home Screen as you always did before Conducting network HotSync operations When you use the network HotSync technology you can take advantage...

Page 240: ...elect Network 3 From the HotSync Manager menu select Setup 4 Click the Network tab and make sure your username has a checkmark next to it If the checkmark is not there click the check box next to your...

Page 241: ...31 4 Select Modem Sync Prefs from the Options menu 5 Tap Network 6 Tap OK 7 Tap Modem 8 Tap Select Service 9 Tap Service and select a service 10 Tap Done 11 Tap the Menu icon 12 Select Conduit Setup f...

Page 242: ...uit help in HotSync Manager Follow these steps to access MS Outlook conduit help Click the HotSync Manager icon in the Windows system tray Select Custom Select one of the Outlook conduits from the lis...

Page 243: ...or changes to the external file when you perform a HotSync operation NOTE The File Link feature is available only in Palm Desktop software for Windows With File Link you can import data stored in any...

Page 244: ...ividual data file NOTE The handhelds that are synchronized with a user profile must be either new ones that have never been synchronized or handhelds that have had their usernames and data removed by...

Page 245: ...HotSync application settings earlier in this chapter Performing the first HotSync operation with a user profile After you create a user profile you are ready to transfer the information to the new ha...

Page 246: ...1 Plug the HotSync cable into the port on the top of the new handheld 2 Tap the HotSync icon on the Home screen TIP You can also tap the Star icon to perform a HotSync operation if you have not change...

Page 247: ...eld Formats Set the country default and the formats for times dates calendar and numbers Graffiti 2 Select alternate strokes for selected Graffiti 2 characters Keylock Prevent your handheld from turni...

Page 248: ...that location You can also indicate whether this location observes daylight saving time and the dates daylight saving time starts and ends All of these settings also appear as the primary location in...

Page 249: ...create a new location 3 Tap Done When you travel changing the primary Location setting automatically resets the date and time on your handheld based on the local time zone but it does not change the...

Page 250: ...or if your digitizer drifts You may need to repeat this process a few times until the calibration registers To calibrate your handheld screen 1 From the General Preferences list select Digitizer 2 Tap...

Page 251: ...handheld To select the time date week start and numbers format 1 From the General Preferences list select Formats 2 Tap the Time pick list and then select a format 3 Tap the Date pick list and then se...

Page 252: ...want to change 3 Tap the check box to activate the alternate stroke and then tap Done 4 Repeat steps 2 through 4 for other letters and then tap Done Keylock Preferences Use the Keylock Preferences scr...

Page 253: ...ferences list select Power 2 Tap the Auto off after pick list 3 Select the setting you want to use for the automatic shutoff feature 30 seconds 1 minute 2 minutes or 3 minutes 4 Tap Done On while char...

Page 254: ...ity Preferences help you prevent unauthorized users from viewing entries that you want to protect Use Security Preferences to do the following Lock and turn off your handheld so that it does not opera...

Page 255: ...n tap OK 7 Tap Done Changing or deleting a password Once you define a password for your handheld you can change or delete it at any time You must enter the current password before you can change or de...

Page 256: ...t or stolen this helps protect your data from unauthorized use You can set your handheld to lock automatically or you can lock it manually You can set your handheld to lock automatically when any one...

Page 257: ...preset delay 4 Enter the inactive period and then select Minute s or Hour s from the pick list 5 Tap OK and then tap Done CAUTION If you lock your handheld you must enter the exact password to reactiv...

Page 258: ...ered one to help you remember the password If you are still unable to remember the password you can delete it from your handheld Deleting a forgotten password also deletes all entries and files marked...

Page 259: ...the same position in which they would appear if they were not masked and are marked with a lock icon Hidden records disappear completely from the screen If you define a password for your handheld you...

Page 260: ...ecurity 2 Tap the Current Privacy pick list and then select Show Private Records If you do not have a password hidden and masked records become visible If you have a password the Show Private Records...

Page 261: ...dset To select a profile 1 From the General Preferences list select Sounds Alerts 2 Tap the Custom or Silent profile box TIP You can also press Right or Left on the navigator to select a profile box 3...

Page 262: ...und pick list and then select the sound level 6 Tap Done Writing Area Preferences Writing Area Preferences offer you the option of using the full screen to enter Graffiti 2 characters When Writing Are...

Page 263: ...s 1 Tap the Home icon 2 Tap the Prefs icon Connection Preferences The Connection Preferences screen enables you to define the settings used to connect your handheld to other devices The screen display...

Page 264: ...Tap Details 5 Tap the Speed pick list and then select the appropriate speed 6 Tap OK 7 Tap OK again to save the configuration Network Preferences You can use the software that is included in the handh...

Page 265: ...s that support viewing the transmitted data Visit www palm com for information on third party applications that take advantage of TCP IP Creating and selecting network service profiles Use network ser...

Page 266: ...nter a username 1 From the Communications Preferences list select Network 2 Tap the User Name field 3 Enter your username NOTE Most dial in servers do not accept spaces in the username 4 Tap Done Ente...

Page 267: ...ection Use the Connection setting to select the method you want to use to connect to your ISP or to a dial in server See Connection Preferences earlier in this chapter for information about creating a...

Page 268: ...for your ISP or dial in server 4 If you need to enter a prefix or to disable Call Waiting skip to those procedures Otherwise tap OK 5 Tap Done Entering a prefix A prefix is a number that you dial befo...

Page 269: ...y assigns a code to disable Call Waiting Contact your local telephone company for the code that is appropriate for you 5 Tap OK and then tap Done Using a calling card The Use calling card field enable...

Page 270: ...Preferences establishing a connection to your ISP or your company s network dial in server is easy NOTE If you are connecting to an ISP you need a third party application such as a web browser or news...

Page 271: ...Details dialog box to add more information to a selected network service profile To add connection details 1 From the Communications Preferences list select Network 2 Tap Details Idle timeout The Idl...

Page 272: ...To enter a primary and secondary DNS 1 Tap the Query DNS check box to deselect it 2 Tap the space to the left of the first period in the Primary DNS field and then enter the first section of the IP ad...

Page 273: ...modem or network connection The script is generally prepared by the system administrator and distributed to users who need it It automates the events that must take place to establish a connection bet...

Page 274: ...ter on your handheld This command takes two arguments separated by a vertical bar on the input line Send Transmits specific characters to the TCP IP server to which you are connecting Send CR Transmit...

Page 275: ...Platform For additional information on creating plug in applications send e mail to Palm developer Support at devsupp palmsource com Deleting a network service profile There is only one way to delete...

Page 276: ...to your ISP or dial in server take a look at the Network Log The Network Log lists all of the communication that occurs between your modem and your dial in server during the login procedure The inform...

Page 277: ...s on the front and side of the handheld The Star icon is assigned to perform a HotSync operation by default But if you use Memos or some other application more frequently you can assign Memos or the o...

Page 278: ...n select one of the following settings for the full screen pen stroke 4 Tap OK and then tap Done Brightness Opens the brightness control dialog box Keyboard Opens the onscreen keyboard for entering te...

Page 279: ...u to update the name company name phone number or any other information that you want to associate with your handheld This information could help someone contact you if you ever lose your handheld and...

Page 280: ...rences screen 1 From the Personal Preferences list select Owner 2 Tap Unlock 3 Enter the password that you defined in the Security Preferences 4 Tap OK and then tap Done ShortCuts Preferences The Shor...

Page 281: ...e automatically follows the ShortCut text 5 Tap OK To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the i...

Page 282: ...Deleting a ShortCut If you no longer need a ShortCut you can delete it from the list of ShortCuts To delete a ShortCut 1 From the Personal Preferences list select Shortcuts 2 Select the ShortCut you w...

Page 283: ...and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or...

Page 284: ...eld to a power source using the power adapter cable to recharge the unit This helps prevent accidental data loss If the battery drains to the point that your handheld does not operate it stores your d...

Page 285: ...a sharp tip to gently press the reset button inside the hole on the back panel of your handheld Performing a hard reset With a hard reset all records and entries stored on your handheld are erased Nev...

Page 286: ...stom 3 Select the appropriate username from the list 4 Select an application in the Conduit list 5 Click Change 6 Select Desktop overwrites handheld for each conduit Changing the HotSync setting from...

Page 287: ...ions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSync operations 7 Click OK 8 Re...

Page 288: ...Appendix A Maintaining Your Handheld 278...

Page 289: ...ntation folder on your installation CD The Palm Knowledge Library accessible at www palm com in the Support section The most recent Palm Tungsten E handheld HelpNotes on your regional web site If you...

Page 290: ...lm Desktop software on my Windows computer Try the following 1 Disable any virus scanning software on your computer 2 Close any open applications 3 Make sure your computer has at least 50 megabytes MB...

Page 291: ...he Palm Quick Install window If files do not install after you perform a HotSync operation the file type was not recognized Try launching the associated application from your handheld and then perform...

Page 292: ...unless a soft reset does not solve your problem You can restore any data previously synchronized with your computer during the next HotSync operation I get a warning message telling me my handheld mem...

Page 293: ...happens Not all applications or screens have menus Try changing to a different application I can t get my handheld to recognize my handwriting Try each of these in turn For your handheld to recognize...

Page 294: ...make sure that Sort by is set to Manual If you choose to view your memos or notes alphabetically on Palm Desktop software and then perform a HotSync operation the memos on your handheld still appear...

Page 295: ...e steps 1 Check the Windows system tray to make sure HotSync Manager is running If it is not click Start on the Windows taskbar and then select Programs Navigate to the Palm Desktop software program g...

Page 296: ...oftware I tried to do a local HotSync operation but it did not complete successfully Try each of these in turn Check the connection between the HotSync cable and the USB port on your computer Make sur...

Page 297: ...is set to Infrared Port See Conducting infrared HotSync operations in Chapter 15 for more information On your handheld be sure the HotSync application is set to Local with the option IR to PC Handheld...

Page 298: ...he error usually reads an application has failed to respond to a hotsync notification 8009 The known fix for the 8009 error is to rebuild the HotSync Manager registry entries Go to www palm com suppor...

Page 299: ...pplication you must have at least 60KB free Perform a soft reset See Performing a soft reset in Appendix A for more information Problem Solution E mail settings are inaccurate For the latest informati...

Page 300: ...OK again Select another available server for sending mail Many ISPs such as cable companies require that you have an Internet connection to their network to send e mail through their servers In this c...

Page 301: ...n use Security to delete the password but your handheld deletes all entries marked as private However if you perform a HotSync operation before you delete the password the HotSync process backs up all...

Page 302: ...he application try to replicate the operation that created the error If removing the application solves your problem contact the application developer for a solution Finding a third party application...

Page 303: ...ld and try to replicate problem operations 6 Perform one of the following If installing the application recreates your problem remove the application and contact the application developer for a soluti...

Page 304: ...ensure the compatibility of these applications with your new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect...

Page 305: ...ence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reo...

Page 306: ...ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage tilleverand ren Varoitus Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ain...

Page 307: ...g 25 26 Calendar 61 Card Info 77 categories 34 Contacts 81 copying to or from an expansion card 34 deleting 58 Expense 91 fonts 49 installing 51 57 Memos 99 Note Pad 103 opening 32 opening from expans...

Page 308: ...ts 73 continuous events 67 creating records 38 Day View display options 63 deleting records 40 display Week View 70 displaying Agenda View 62 displaying Day View 63 displaying e mail messages 62 displ...

Page 309: ...mail 195 196 archive files aba 28 business card for beaming 25 categorizing records 42 conduit for synchronizing 225 creating records 38 deleting records 40 displaying category 90 displaying data in t...

Page 310: ...g messages on handheld 189 192 display options 158 displaying in Calendar 62 downloading large attachments 183 185 drafts 174 emptying trash 192 193 font selection 158 forwarding 175 177 forwarding at...

Page 311: ...FAQs See Frequently asked questions FCC Statement 295 Files error log 197 Files linking to external 29 233 Finding information in applications 44 phone numbers 46 scrolling in Contacts list 45 using...

Page 312: ...29 linking to external files 29 233 local operation 220 286 local operation on Mac 223 network operation 229 233 operations using cradle 229 operations using IR port 226 228 problems with 285 288 prob...

Page 313: ...ing informational errors 197 Login script 131 Login scripts 263 265 Lost handheld contact for 83 records 284 Lotus Notes selecting as mail client 200 Lotus Organizer importing data from 28 M Mail serv...

Page 314: ...opening 103 Notes attaching to records 48 49 Notifications See Auto get mail Numbers decimal point and thousands separator 241 onscreen keyboard 13 17 O Old messages deleting 189 Onscreen keyboard 17...

Page 315: ...40 deleting e mail 194 Digitizer 240 Formats 240 General 237 238 252 getting mail 194 Graffiti 2 19 Network 255 266 opening 238 Owner 269 Personal 238 Power 243 244 Security 244 ShortCuts 270 Sounds A...

Page 316: ...slot Searching See Finding Secondary DNS 262 Security preferences 244 248 changing password 245 deleting password 245 displaying owner s name 269 forgotten password 248 private records 249 251 setting...

Page 317: ...orizing records 41 126 checking off items 121 completed items 126 completion date 126 conduit for synchronizing 225 creating records 38 deleting records 40 67 display options 125 displaying in Calenda...

Page 318: ...able USB port 10 User name for ISP 256 identifying handheld 269 User profiles 234 HotSync operation with 235 236 Username 134 editing in account 140 synchronizing existing 128 V vCal 28 29 vCard 28 29...

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