Example Log Files
# P0606089 Ver: 1.1
Nortel Networks Confidential
Page 77
CSVAPI Sends "oc" when it receives Established Event
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17:21:30
clm-tlsdefault: Sending CsEstablished Event to client 9
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17:21:30
This Device => 2103
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17:21:30
Call ID => 24
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Other Device(s) => 6702, 5008
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DNIS => 6702
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ANI => 5008
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17:21:30
CallData => "queue_pos_AMEX,0", "queue_pos_NT,0", "queue_pos_UNIX,0",
"queue_pos_VISA,0", "expected_wait_AMEX,0", "expected_wait_NT,0",
"expected_wait_UNIX,0", "expected_wait_VISA,0"
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OldState => Alerting
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NewState => Connected
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TLinkData => "TN_This,11", "TN_Other,132", "PBXCallId,24", "PBXTimeStamp,7:58:38",
"DNIS,6702", "ANI,5008", "ArrivalTime,12/04/00 17:21:12.968", "DeviceType,6",
"PositionID,2103", "ACDLine,1", "InternalCall,1"
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17:21:30
send_apmi_msg: Sent ’oc’ to vms 1, phoneline 52 with data <Established>
CSVAPI Sends ANI/DNIS to the Application (from Established Event)
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apmi_got_send_resource: vms 1, phoneline 52 message converted to v-shell options =>
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option RetrieveValue
value eventani
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send_apmi_msg: Queued message to vms 1, phoneline 52 with data <RetrieveValue eventani
EventData:(ani:"5008")>
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apmi_got_send_resource: vms 1, phoneline 52 message converted to v-shell options =>
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option RetrieveValue
value eventdnis
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send_apmi_msg: Queued message to vms 1, phoneline 52 with data <RetrieveValue
eventdnis EventData:(dnis:"6702")>
Summary of Contents for CTI ToolKit
Page 5: ...Preface...
Page 55: ...Example Applications...
Page 73: ...Example Log Files...
Page 99: ...Index...
Page 101: ...Glossary of CTI Terminology...
