PeriProducer CTI Toolkit User’s Guide for M1
Page 62
Nortel Networks Confidential
# P0606089 Ver: 1.1
SE-17
/samples/SCCS-integrate/tapi_da_ivr_agent.ppr
1.
CTI init
2.
Read config file for this device and Agent DN
3.
Get cti resource
4.
Log agent out (trap
vrto
if request times out)
5.
Wait 1 second
6.
Log agent in (trap
vrto
if request times out)
7.
Answer call
8.
Generate call data; send to cti resource
9.
Delay to simulate phone conversation
10. Hang up
11. Loop to Answer block and wait for call
App. #
Example Application Name, Location, Function, and Usage
Summary of Contents for CTI ToolKit
Page 5: ...Preface...
Page 55: ...Example Applications...
Page 73: ...Example Log Files...
Page 99: ...Index...
Page 101: ...Glossary of CTI Terminology...
