Nortel CTI ToolKit, User Manual

Page: 95 / 108

Example Log Files
# P0606089 Ver: 1.1 Nortel Networks Confidential Page 95
Log Message Example Application Log File
03/20/01 13:38:13 application starts
03/20/01 13:38:19 Got CTI resource CTI
03/20/01 13:38:19 AgentID:1505 Agent DN:2105
03/20/01 13:38:20 Agent 1505 logged out.
03/20/01 13:38:21 Agent 1505 logged in
03/20/01 13:38:46 Ani is 2004
03/20/01 13:38:46 Dnis is 6702
03/20/01 13:38:46 log: [One CallData item]
03/20/01 13:38:47 EVENT DATA01: status:
03/20/01 13:38:47 EVENT DATA02: callid:
03/20/01 13:38:47 EVENT DATA03: othercallid:
03/20/01 13:38:47 EVENT DATA04: otherdevice:
03/20/01 13:38:47 EVENT DATA05: agent id:
03/20/01 13:38:47 EVENT DATA06: agentstate:
03/20/01 13:38:47 EVENT DATA07: qtime:
03/20/01 13:38:47 EVENT DATA08: eta:
03/20/01 13:38:47 EVENT DATA09: dnis: 6702
03/20/01 13:38:47 EVENT DATA10: ani: 2004
03/20/01 13:38:47 EVENT DATA11: route:
03/20/01 13:38:47 EVENT DATA14: thisobjectkey:
03/20/01 13:38:47 EVENT DATA13: thispathkey:
03/20/01 13:38:47 EVENT DATA14: tlservername:
03/20/01 13:38:47 EVENT DATA15/16: paramname: paramvalue:
03/20/01 13:38:47 ATTRIBUTE DATA ARRAY DUMP STARTS
03/20/01 13:38:47 ATTRIBUTE DATA ARRAY DUMP ENDS
03/20/01 13:38:47 CALL DATA ARRAY DUMP STARTS
03/20/01 13:38:47 CTI.EventData.calldata.datakey(1 ): selected_service
03/20/01 13:38:47 CTI.EventData.calldata.datavalue(1 ):
03/20/01 13:38:47 CALL DATA ARRAY DUMP ENDS
03/20/01 13:38:47 CSRSM STAT DATA ARRAY DUMP STARTS
03/20/01 13:38:47 CSRSM STAT DATA ARRAY DUMP ENDS
03/20/01 13:38:47 TLINK DATA ARRAY DUMP STARTS
03/20/01 13:38:47 TLINK DATA ARRAY DUMP ENDS
03/20/01 13:38:47 will send: TESTDA ; applicitd
03/20/01 13:38:47 AllOK: Send/Get of RSM data was successful.
03/20/01 13:38:47 log: [CSRSMLS: TESTDA ]
03/20/01 13:38:47 EVENT DATA01: status:
03/20/01 13:38:47 EVENT DATA02: callid:
03/20/01 13:38:47 EVENT DATA03: othercallid:
03/20/01 13:38:47 EVENT DATA04: otherdevice:
03/20/01 13:38:47 EVENT DATA05: agent id:
03/20/01 13:38:51 EVENT DATA06: agentstate:
03/20/01 13:38:51 EVENT DATA07: qtime: