Example Log Files
# P0606089 Ver: 1.1
Nortel Networks Confidential
Page 85
12/04/2000
17:23:39
DNIS => 6702
12/04/2000
17:23:39
ANI => 5008
12/04/2000
17:23:39
CallData => "queue_pos_AMEX,0", "queue_pos_NT,0", "queue_pos_UNIX,0",
"queue_pos_VISA,0", "expected_wait_AMEX,0", "expected_wait_NT,0",
"expected_wait_UNIX,0", "expected_wait_VISA,0", "Date-Time,20001204 17234600", "Ivr-
Line-DN, v=1 p=52 d=2103", "SkillOS,UNIX", "SkillCard,VISA", "Account,ACT0000100052",
"Phone-Line,52", "CallKey #007,CallValue #007", "CallKey #008,CallValue #008", "CallKey
#009,CallValue #009", "CallKey #010,CallValue #010"
12/04/2000
17:23:39
OldState => Null
12/04/2000
17:23:39
NewState => Null
CSDA Sends Call-Data Event to all Devices on the Call
CSDA Sends Call-Data Response to CS-VAPI
12/04/2000
17:23:39
clm-csda: Sending CsSendAddCallData Response to Client 3
12/04/2000
17:23:39
Application ID => 9.#####
12/04/2000
17:23:39
This Device => 2103
12/04/2000
17:23:39
Status => Success
IVR application Disconnects from the Call
12/04/2000
17:23:46
clm-tlsdefault: Sending CsConnectionCleared Event to client 3
12/04/2000
17:23:46
Application ID => 9.#####
12/04/2000
17:23:46
This Device => 2103
12/04/2000
17:23:46
Call ID => 24
12/04/2000
17:23:46
Other Device(s) => 6702, 5008
12/04/2000
17:23:46
CallData => "queue_pos_AMEX,0", "queue_pos_NT,0", "queue_pos_UNIX,0",
"queue_pos_VISA,0", "expected_wait_AMEX,0", "expected_wait_NT,0",
"expected_wait_UNIX,0", "expected_wait_VISA,0", "Date-Time,20001204 17234600", "Ivr-
Line-DN, v=1 p=52 d=2103", "SkillOS,UNIX", "SkillCard,VISA", "Account,ACT0000100052",
"Phone-Line,52", "CallKey #007,CallValue #007", "CallKey #008,CallValue #008", "CallKey
#009,CallValue #009", "CallKey #010,CallValue #010"
12/04/2000
17:23:46
OldState => Connected
12/04/2000
17:23:46
NewState => Null
12/04/2000
17:23:46
TLinkData => "TN_This,11", "PBXCallId,24", "PBXTimeStamp,8:0:54", "DNIS,6702",
"ANI,5008", "ArrivalTime,12/04/00 17:21:12.968", "DeviceType,6", "PositionID,2103",
"ACDLine,1", "InternalCall,1"
CSVAPI Receives "Free Resource" and Cleans-Up the Event Queue
12/04/2000
17:23:45
apmi_issue_free_resource: vms 1, phoneline 52 free resource request cleaning up.
12/04/2000
17:23:45
apmi_issue_free_resource: cleared dnentry information for client 9
12/04/2000
17:23:45
clm-Admin: Preparing to complete Unregisters for Client 9
12/04/2000
17:23:45
clm-Admin: Setting timer for 100 milliseconds.
12/04/2000
17:23:45
clm-CSVAPI: Device 2103 Auto-Registered.
Summary of Contents for CTI ToolKit
Page 5: ...Preface...
Page 55: ...Example Applications...
Page 73: ...Example Log Files...
Page 99: ...Index...
Page 101: ...Glossary of CTI Terminology...
