Troubleshooting
5-17
5
Tr
oub
leshooting
Copy is too faint.
The copy density setting is inappropriate.
Adjust the copy density setting.
Operation
Manual
(Copy)
Too many photos or dark documents are
copied consecutively.
Retry copying.
Operation
Manual
(Copy)
Copying immediately after replacing the
toner cartridge.
Toner is running low.
Replace the toner cartridge.
4-6
Paper is damp.
Replace the paper supply.
4-3
Copy is too dark.
The copy density setting is inappropriate.
Adjust the copy density setting.
Operation
Manual
(Copy)
Document scanning area is dirty.
Clean the scanning area.
4-13
Document is not flush with the glass sur-
face (on Book Scanner).
Reset the document as close to the glass
as possible.
1-26
Streaky lines appear on
the copies.
-OR-
The copies appear
shaded.
The document scanning surface, or docu-
ment pad is dirty.
Clean the scanning surface, or the docu-
ment pad.
4-13
Transparent documents, such as OHP, are
being copied.
Place a blank sheet of white paper on the
document during copying.
A very thin document with print on both
sides is being copied.
Due to the thin paper’s transparency, the
back side print may show. Reduce the
density level and retry.
Operation
Manual
(Copy)
The periphery of the cop-
ied area is shaded.
The document pad is dirty.
Clean the document pad.
4-13
The print paper selected is larger than the
original document (when x1.0 mode is
used for copying).
Manually select the same sized paper as
the original document.
Use the appropriate scaling factor to
enlarge the document being copied.
Operation
Manual
(Copy)
The document size and paper direction
are different (when x1.0 mode is used for
copying).
Manually select the same sized paper as
the original document.
Reset the paper in the same direction as
the original document.
Operation
Manual
(Copy)
The appropriate reduction size is not
selected.
Select the appropriate reduction size to
suit the paper.
Operation
Manual
(Copy)
Condition
Cause
Countermeasure
Ref. Page
Summary of Contents for ViVid Office 2020
Page 1: ...Quick Reference Guide NEC Unified Solutions Inc Document Solutions ISSUE 1 CY18004 ...
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Page 188: ...NEC Unified Solutions Inc AM1 000778 001 Document Solutions April 2008 ISSUE 1 CY18004 ...