Troubleshooting
5-18
The copied image is
skewed.
The document guide plate has not been
adjusted properly.
Adjust the document guide plate to match
the original document’s paper width.
1-25
The document is not placed correctly on
the scanning glass.
Place the document on the glass surface
using the scale mark.
1-25
Dirt or dust on the glass surface is causing
trouble (when the Duplexing Document
Feeder is used).
Clean the glass surface thoroughly.
4-13
The paper is not placed correctly in the
tray.
Line up the edges of the paper with the
guides on the tray.
4-3
The copied image has
folds.
The paper is not placed correctly in the
tray.
Line up the edges of the paper with the
guides on the tray.
4-3
The paper is curled or damp.
Replace the paper.
4-3
The Copy function cannot
be set.
The Interrupt mode is on.
When the lamp for the Interrupt key lights,
the interruption mode is on.
Press the
<Interrupt>
key to reset the
function.
Operation
Manual
(Copy)
Condition
Cause
Countermeasure
Ref. Page
The document is not
scanned.
The document is too thick.
Use the Book Scanner for transmission.
2-13
The document is too thin, or too small.
Use the Book Scanner for transmission.
2-13
The scanning area is dirty.
Clean the scanning area.
4-13
The document is skewed
during scanning.
The document guide plate is not adjusted
properly to the width of the document.
Adjust the document guide plate to the
match the document width.
1-25
The image received at the
receiver is not clear.
The document is not set correctly.
Set the document correctly.
1-25
The scanning area is dirty.
Clean the scanning area.
4-13
The original document is too light.
Adjust the contrast that is appropriate for
the document.
Operation
Manual
(Fax)
There is a problem with the telephone line
connection, or with the receiving facsimile.
Make a copy with this machine. If the copy
is clear, try to resend the document to the
receiver.
A blank sheet is printed at
the receiving station.
The document was placed face down in
the ADF.
Place the document face up in the ADF
and resend.
1-25
Condition
Cause
Countermeasure
Ref. Page
Transmission
Summary of Contents for ViVid Office 2020
Page 1: ...Quick Reference Guide NEC Unified Solutions Inc Document Solutions ISSUE 1 CY18004 ...
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Page 188: ...NEC Unified Solutions Inc AM1 000778 001 Document Solutions April 2008 ISSUE 1 CY18004 ...