Troubleshooting
5-19
5
Tr
oub
leshooting
Automatic transmission is
impossible.
The number is wrong.
Confirm the facsimile number.
The number is a voice number.
Confirm the facsimile number.
There is a problem at the receiving end
(such as, paper out, toner out, memory
full, power off, etc.).
Contact the receiving end and check for
trouble.
TX Marker is too light.
The Marker is becoming dry.
Replace the stamp.
4-10
Condition
Cause
Countermeasure
Ref. Page
The received image is not
clear.
Approved print paper is not being used.
Only use quality copy paper.
12
The paper is damp.
Replace the paper supply.
4-3
Toner has run out.
Replace the toner cartridge.
4-6
There is a telephone line problem, or with
the sending end.
Make a copy on this machine. If the copy
is clear, contact the sending side to check
for trouble.
A blank page is printed on
the print paper at this
machine.
Toner supply is out.
The document was not placed correctly at
the sending end.
Replace the toner cartridge.
Contact the sending end.
4-6
Automatic Reception is
impossible.
The machine is in the Manual Reception
mode.
Set the Automatic Reception mode.
Operation
Manual
(Fax)
Memory is full.
If paper has run out, replace the paper
supply to print out the document stored in
memory.
4-3
An alarm is displayed.
Follow the troubleshooting instructions to
reset the alarm.
Operation
Manual
(Fax)
Streaks appear on the
received copy.
There is a problem with the telephone line,
or the sending side.
Make a copy at this machine. If the copy is
clear, contact the sending side to check
for trouble.
Condition
Cause
Countermeasure
Ref. Page
Reception
Summary of Contents for ViVid Office 2020
Page 1: ...Quick Reference Guide NEC Unified Solutions Inc Document Solutions ISSUE 1 CY18004 ...
Page 32: ...30 ...
Page 102: ...2 16 ...
Page 116: ...3 14 ...
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Page 188: ...NEC Unified Solutions Inc AM1 000778 001 Document Solutions April 2008 ISSUE 1 CY18004 ...