NEC Express5800/120Rj-2, User Manual

Page: 259 / 418

Troubleshooting 8-19
Problems with RAID System Configuration
Check the following if the server configuring a RAID System does not operate properly or a
management utility does not operate correctly. If a relevant item is found, follow the processing
method.
Fail to install the OS:
T
Is the RAID Controller configured?
→
Provide proper configuration for the RAID Controller by using the WebBIOS.
Fail to start the OS:
T
Is the BIOS of the RAID Controller changed?
→
Set the BIOS correctly by using the WebBIOS.
T
Does POST recognize the RAID Controller?
→
After making sure that the RAID Controller is connected correctly, then power on
the server.
If the RAID Controller is not recognized correctly despite correct connection, the
RAID Controller may be failed. Contact your service representative.
Rebuild fails:
T
Is the capacity of the hard disk drive to be rebuilt sufficient?
→
The hard disk drive to be rebuilt should have the same capacity of the failed had
disk drive.
T
Is RAID0 configured?
→
RAID0 has no data redundancy, therefore, Rebuild is disabled in the RAID0
configuration. Replace the failed hard disk drive, create the configuration data
again and initialize the hard disk drives. Then recover the data by using backup
data.
Auto rebuild fails:
T
Was a sufficient time taken for hot swap of hard disk drives?
→
To allow the auto rebuild to operate correctly, it should take 90 seconds or longer
for the interval between the removal of the failed hard disk drive and the
installation of a new hard disk drive.
A hard disk drive fails:
Contact your service representative.