Monaco SIGNATURE 2001 series, Owner'S Manual

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Know when to take your motorhome in for service. Give some thought to
the appointment time. There are several things to consider when selecting a
time for service. Location of the service center and the time of year can be a
major issue. Monday and Friday are busy days for most dealers. Therefore, it
makes sense to make a mid-week appointment whenever possible. Ask your
dealer if additional time is needed for check in and completion of paperwork.
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If you’re having warranty work done, be sure to have your warranty registra-
tion papers with you. All work to be performed may not be covered by the war-
ranty; be sure to discuss additional charges with the service manager. Keep a
maintenance log of your motorhome service history. This can often provide a
clue to the current problem.
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Make a written list of specific repairs needed. It is important the service
manager be aware of all previous work which has been done on your
motorhome. For example: if the motorhome has been repaired due to an acci-
dent. While this may not seem important, it could have a significant effect on
the dealer’s diagnosis of a problem.
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Don’t leave a list of 20 items to be serviced and expect to have your
motorhome back by five o’clock. If you list a number of items, and you must
have your motorhome back by the end of the day, discuss the situation with the
service manager and list your items in order of priority. Some items may not be
able to be repaired due to work loads or parts availability. Expect to make a sec-
ond appointment for work not completed or for the long drawn out repair item.
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Please don’t be offended when you are told you can not watch the work
being done. Many service area insurance requirements forbid the admission of
customers into the service work area.
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Check out the service or repair job when you pick up your motorhome and
notify the service manager of any dissatisfaction. If circumstances prevent
returning for immediate corrective work, make an appointment as soon
as possible.
Information & Warranty
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1 • 1 1 S I G N A T U R E S E R I E S
SERVICE
SUGGESTIONS
Prepare for the
Appointment
Prepare a List
Be Reasonable
With Your
Requests
No Looking Over
the Technicians
Shoulder
Inspect the Work
Properly