Expansion Stages and System Capacity
67
Mitel SMB Controller
syd-0657/2.0 – R6.0 – 09.2018
3. 4. 5
Software assurance
Software Assurance (SWA) is Mitel’s comprehensive support offer which gives access
to new software releases, support services and SRM remote access to the communi-
cation server.
The software assurance agreement has a fixed runtime and defines the number of au-
thorised users on the communication system. You can see at a glance whether a valid
(active) SWA is available for the communication server, via the SWA state in the
WebAdmin title bar.
The SWA state is retrieved via an encrypted direct link on the licence server. If there is
no connection to the licence server, the last known state is displayed
The number of users covered via SWA and the number of configured users requiring
SWA can be seen in the
System information
(
=1v
) view. SWA becomes invalid if the
number of configured users exceeds the number of users covered via SWA.
3. 4. 6
Licences
Use of the call manager software requires a licence. Additional licences are required in
order to use a number of enhanced functions and protocols, to enable voice channels
or to operate certain terminals. The Mitel CPQ application automatically plans the nec-
essary licences, which are then enabled on the communication server using a licence
file.
The licence file contains all the enabled licences. When you purchase a new licence
from your authorised dealer, you obtain a new licence file in return. Upload this file in
WebAdmin in the
Licences
(
=q9
) view.
Notes:
– A licence file is not transferable to another communication server.
– If you receive a voucher instead of a licence file, log on with your partner login at
and generate the licence file yourself using the EID
number. Detailed instructions about this can be found in the WebAdmin help on the
Licences
(
=q9
) view.
3. 4. 6. 1
Description of available licences
Software
•
Software Release
Updating to a new software release requires a licence. A valid software assurance
4) Licences required
