Operation and Maintenance
213
Mitel SMB Controller
syd-0657/2.0 – R6.0 – 09.2018
No configuration template
A configuration template for a Mitel SIP terminal
is missing in the communication server file sys-
tem. Without the configuration template, no con-
figuration file can be generated for this terminal
type.
No configuration
template, date, time
Serious
(negative,
with
match)
No DECT DSP channels
available
DECT channels on DSP-0x overloaded
Date, time
Normal
(without
match)
No DTMF receiver available
for integrated mobile/exter-
nal phones
A permanent DTMF receiver (for detection suffix
dialling function codes) could not be assigned to
an integrated mobile/external phone with
enhanced functionality.
BCS Ref., date, time Serious
(without
match)
No other system clone
detected
(Virtual Appliance
only)
The clone detection service on the licence
server (SLS cloud) could not find any other clone
(system with the same EID) for a long time (24
hours).
Date, time
critical
(positive,
with
match)
No response from network
No answer to Call Setup on BRI-T/PRI interface Port number of the
exchange line circuit,
date, time
Normal
(without
match)
No response from user
No answer to incoming DDI call from user on S
bus or DSI
DDI No., date, time
Normal
(without
match)
Node: Connection lost
A node is not connected to the Master for a cer-
tain amount of time (configurable).
Node number, date,
time
critical
(negative,
with
match)
Node: Connection re-estab-
lished
A node is reconnected with the Master for a cer-
tain amount of time (configurable) after an inter-
ruption.
Node number, date,
time
critical
(positive,
with
match)
Not enough licences for inte-
grated mobile/external
phones
The connection setup with an integrated
mobile/external phone has failed because the
number of configured mobile/external phones is
greater than the number of licences available.
All the integrated mobile/external phones
remain blocked until a sufficient number of
licences are available.
Number of licences,
number of configured
mobile/external
phones, date, time
Serious
(negative,
with
match)
NTP: Time synchronisation
failed
Time synchronization via the NTP server (NTP =
Network Time Protocol) has failed.
Date, time
Serious
(negative,
with
match)
NTP: Time synchronisation
re-established
Time synchronization via the NTP server (NTP =
Network Time Protocol) has been restored.
Date, time
Serious
(positive,
with
match)
Event message
Trigger condition
Details
1)
Severity
