Memjet MACH X, Operator'S Manual

Page: 39 / 125

SECTION 2
INSTALLING THE PRINTER
33
9. Immediately after wetting the nozzles. Carefully close and latch the Print Engine Clamshell.
CAUTION
HOLD ONTO BOTH LATCHES WHEN OPENING AND CLOSING THE PRINT ENGINE
CLAMSHELL TO PREVENT DAMAGE.
DO NOT FORCE THE CLAMSHELL CLOSED.
DO NOT OPEN THE CLAMSHELL DURING THE PRIMING PROCESS.
10. Now close the Printhead Latch [6] . After a few seconds the Printer
will start the “priming routine” that fills the ink system and Printhead
with ink.
WHAT TO EXPECT:
a. After closing the Printhead Latch there will be a ~10 second
pause (no noise or motion).
b. Then you will hear the Service Station move to the capping
position.
c. Then you will hear the ink pump start to run.
d. At this time, ink should start flowing through all the tubes, in
and out of the printhead. If you see this occurring, then the
priming process is working.
e. This priming and head cleaning process will continue, off
and on, for about 5-6 minutes.
f. Two times during the priming process you will hear a high-pitched screech, from the
pump, lasting ~1 second. This is the “pressure prime” process. This process is used to
help force air bubbles and blockages from the nozzles.
WARNING! To avoid the possibility of causing an “ink mess”; it is important that you
do NOT open the clamshell during this process.
If you reach the end of the priming process and the printhead failed to prime (one or more of the
ink tubes have not filled):
i. Release the printhead (using the Release Printhead feature from the Toolbox),
ii. Once the latch opens, carefully retract the latch fully.
iii. Release the printhead from the electrical contacts by tilting it back; but don’t remove
the printhead.
iv. Tilt the printhead forward to reconnect it to the electrical contacts.
v. Repeat the process from Step 7; but this time try to leave more water behind on the
nozzle surface. Also see Caution below.
11. Once the printhead priming process is successful (all ink tubes are filled, in and out of the
printhead); it will take an additional 5 - 6 minutes for the printer to complete the process. During
this time the printer will emit a number of chirps, whirrs and other noises.
CAUTION
DO NOT REPEAT THIS PRIMING PROCEDURE MORE THAN TWICE IN A ROW.
DAMAGE TO THE INK SYSTEM MAY RESULT.
AFTER TWO ATTEMPTS, LET THE PRINTER SIT FOR AT LEAST 1 - 2 HOURS BEFORE
YOU ATTEMPT TO PRIME THE PRINTER AGAIN. CONTACT TECHNICAL SUPPORT
FOR ASSISTANCE IF PROBLEMS PERSIST.