SECTION 5
TROUBLESHOOTING
100
The Printer
NOTICE
: The printer will not print if any of the five ink tanks are empty or missing.
Dots Printed on Media
CONDITION
PROBLEM
SOLUTION
Very small dots (gray
overspray) are being printed
down length of media.
These dots are
formed by intrapage
nozzle spitting.
Controlled by the
KWS (Keep Wet
System) setting.
Intrapage (on the page) nozzle spitting is
normal. This feature is used to help keep nozzles
from drying/clogging.
The Toolbox provides a “KWS Setting” that can
be used to adjust the Level of spitting.
Power Problems
CONDITION
PROBLEM
SOLUTION
Main Power Switch is ON,
but the ON/OFF button does
not illuminate.
No power being
delivered to printer
or print engine not
powered-on.
Check that the power cord is plugged in.
Check that the wall power outlet is live.
Check that Main Power Switch is turned ON.
Press the ON/OFF button and wait 45 seconds.
ON/OFF button
pressed more than
once.
After pressing the ON/OFF button it takes about
6 seconds before the ON/OFF button will begin
to blink slowly. Then all lights will start to blink
simultaneously. It takes approximately 45
seconds for the print engine to fully power-up.
Problem within
printer.
Disconnect Power Cord and check Fuse in
Receptacle.
Contact Service Support.
Summary of Contents for MACH X
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