SECTION 5
TROUBLESHOOTING
95
Smudging:
Here is an example of “smudging” that occurred when an area of this page, with a wet image, made contact
with the printhead.
Note: There are also scuff marks in this example. As mentioned previously; smudging will increase the
chance for scuff marks; by deposition ink onto other areas of the printhead.
Possible Solutions to Reduce Smudging:
•
Check to be sure the “Head Media Guide” is properly installed and clean.
•
Make sure media is as flat as possible.
•
Reduce the amount of ink being sprayed onto the media by setting the print quality to “Normal”.
Spraying less ink will improve the drying time.
•
Reduce the print speed to provide more drying time. If you are printing in Normal Print Quality,
you can select Best Print Quality which will reduce speed from 12 ips to 6 ips.
•
Use a more inkjet suitable media.
NOTICE!
It is OK to run the “Quick Clean Printhead” routine once, to see if this has any effect on
improving this issue. However, if it doesn’t help, you shouldn’t repeat this process or use a higher level
cleaning routine. Over-use of the “…Clean Printhead” routines will normally increase this issue, because
the wiper roller will become more saturated with ink with each cleaning routine; if done too frequently. An
over-saturated wiper roller will leave more ink behind on the printhead.
Direction of transport
Summary of Contents for MACH X
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