Lexmark C9235, User Manual

Page: 158 / 246

Jammed pages are not reprinted
Action Yes No
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto .
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved. Contact customer
support .
Printing problems
Confidential and other held documents do not print
Action Yes No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved. Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved. Go to step 3.
Troubleshooting 158