Lexmark C9235, User Manual

Page: 155 / 246

3
Read the warning message, and then select Continue .
4
Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a
Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Send the print job.
Does the envelope seal when printing?
Contact customer
support .
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a
From the control panel, navigate to:
Settings > Print > Layout > Collate
b
Touch On [1,2,1,2,1,2] .
c
Print the document.
Is the document collated correctly?
The problem is
solved. Go to step 2.
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select
Collate .
b
Print the document.
Is the document collated correctly?
The problem is
solved. Go to step 3.
Troubleshooting 155