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Keysight 16860 Series Portable Logic Analyzers

Service Guide

Troubleshooting

To use the system troubleshooting flowcharts / 82

To use the logic acquisition troubleshooting flowcharts / 87

To troubleshoot system power problems / 89

To run the self-tests / 90

To restore the system software / 93

To test the logic acquisition cables / 97

This chapter provides instructions for troubleshooting a 16860 logic analyzer that is not operating

correctly.

The troubleshooting consists of flowcharts, self-test instructions, a cable test, and how to restore

system software.

If you suspect a problem, start at the top of the first flowchart. During the troubleshooting

instructions, the flowcharts will direct you to perform the self-tests or the cable test.

The service strategy for the 16860 logic analyzer is the replacement of defective assemblies. You can

send this logic analyzer to Keysight Technologies for all service work, including troubleshooting.

Contact your nearest Keysight Technologies Sales Office for more details.

Keysight requires that the 16860 logic analyzer unit be repaired only at qualified repair facilities such

as the Keysight Repair Centers.

CAUTION

Electrostatic discharge can damage electronic components. Use grounded wrist

straps and mats when you perform any troubleshooting procedures to this

instrument.

Summary of Contents for 16860 Series

Page 1: ...Keysight 16860 Series Portable Logic Analyzers Service Guide...

Page 2: ...its standard com mercial license which is embodied in its End User License Agreement EULA a copy of which can be found at http www key sight com find sweula The license set forth in the EULA represen...

Page 3: ...kely that the ground protection is impaired you must make the instrument inoperative and secure it against any unintended operation Service instructions are for trained service personnel To avoid dang...

Page 4: ...Safety requirements Notice for the European Community This product complies with the WEEE Directive 2002 96 EC marking requirements The affixed label indicates that you must not discard this electric...

Page 5: ...Master Slave and Demultiplex This series of logic analyzers can be used at a higher speed 700MHz to 12 5 MSps for debug validation and analysis of DDR and LPDDR memory systems at a lower speed 350MHz...

Page 6: ...the 16860 series logic analyzer Data Sheet 5992 1723EN on www keysight com and the Logic and Protocol Analyzer online help installed with the Logic and Protocol Analyzer software Supplied Accessories...

Page 7: ...are the instrument for use Chapter 3 Testing 16860 Series Logic Analyzers Performance tells how to verify the 16860 series logic analyzer performance with specifications Chapter 4 Calibrating contains...

Page 8: ...8 Keysight 16860 Series Portable Logic Analyzer Service Guide...

Page 9: ...eristics 16 2 Preparing for Troubleshooting or Performance Testing Operating Environment 18 To apply power 19 To clean the instrument 20 To start the user interface 21 To test the 16860 series logic a...

Page 10: ...Clock Measuring Maximum Data Rate 61 Determine Maximum Data Rate for Single Clock Mode 63 Single Clock Rising Edge Maximum Clock Rate 63 Single Clock Rising Edge Pod 1 Data Setup for Maximum Data Rate...

Page 11: ...ta and License Files 107 Prepare the Logic Analyzer for Disassembly 107 Removing and Replacing the Hard Drive Acquisition Bezel and Cover 109 Removing and Replacing the Front Panel 112 Disassembling t...

Page 12: ...12 Keysight 16860 Series Portable Logic Analyzer Service Guide Contents...

Page 13: ...tware 14 Specifications 15 Characteristics 16 This chapter lists the accessories and some of the specifications and characteristics for testing and servicing the 16860 series logic analyzer See the 16...

Page 14: ...Accessories Refer to the 16860 series logic analyzer Data Sheet 5992 1723EN on www keysight com to get a list of supported interposers probes and cables for 16860 series logic analyzer Details of the...

Page 15: ...e of 5 to 40 C unless otherwise stated and after a 45 minute warm up period The specifications include measurement uncertainty 350 MHz Base configuration 700 MHz Option 700 350 MHz Base configuration...

Page 16: ...able Logic Analyzer Service Guide Characteristics For a full listing of all specifications and characteristics see the Keysight 16860 series logic analyzer Data Sheet literature part number 5992 1723E...

Page 17: ...ing or Performance Testing Operating Environment 18 To apply power 19 To clean the instrument 20 To start the user interface 21 To test the 16860 series logic analyzer 22 This chapter provides instruc...

Page 18: ...ing environment specifications are listed in the Keysight 16860 series logic analyzer Data Sheet literature part number 5992 1723EN available on Keysight s web site www keysight com Note the non conde...

Page 19: ...cted to an appropriate AC power outlet this cable grounds the instrument cabinet The type of power cable plug shipped with the instrument depends on the model ordered and the country of destination 2...

Page 20: ...Analyzer Service Guide To clean the instrument If the instrument requires cleaning 1 Remove power from the instrument 2 Clean the external surfaces of the instrument with a soft cloth dampened with wa...

Page 21: ...To start the user interface Start the Keysight Logic and Protocol Analyzer application from the Start menu or using a shortcut On the desktop the Keysight Logic Analyzer icon looks like Refer to the...

Page 22: ...curacy calibration or adjustment After installing the instrument you can test and use the instrument If you require a test to verify logic analyzer s performance with the specifications see Testing 16...

Page 23: ...maximum state data rate at which data can be acquired in state mode The manual performance test maximum state data rate test measures the performance and verifies that the logic analyzer meets these s...

Page 24: ...er acquires data on both edges of the clock the generator test frequency is set to half of the acquisition speed Test Interval Test the performance of the 16860 series logic analyzer against its speci...

Page 25: ...ayed for 16860 Then select All from the Select tests list 4 Select Start to start a complete module self test The progress of the self tests is displayed in the Results area of the window 5 When the s...

Page 26: ...ifferential outputs 150 180 ps rise fall time if faster use transition time converters Keysight 81134A or equivalent 150 ps Transition Time Converter Qty 4 Required if pulse generator s rise time is l...

Page 27: ...rip inner leads and straighten them so that they touch the outer leads c Trim about 2 5 mm from the outer leads d Using a very small amount of solder tack each inner lead to each outer lead at the poi...

Page 28: ...connection b Solder the center conductor of the second SMA connector to the center conductor of the first SMA connector and the leads on the left side of the pin strip c Rotate the assembly 180 degre...

Page 29: ...Keysight 16860 Series Portable Logic Analyzer Service Guide 29 Testing 16860 Performance 3 c The finished test connector is shown in the pictures below...

Page 30: ...required connect the SMA Flying Lead test connectors directly to the pulse generator outputs 3 Turn on the Pulse Generator Let all of the test equipment and the logic analyzer warm up for 30 minutes...

Page 31: ...e values shown in the following tables Table 4 81134A Pulse Generator Setup Main Channel 1 Channel 2 Mode Pulse Pattern Mode Square 1 Mode Square 1 Freq set in previous step Timing Timing Clock Intern...

Page 32: ...3 Testing 16860 Performance 32 Keysight 16860 Series Portable Logic Analyzer Service Guide...

Page 33: ...ead to the SMA Flying Lead connector at the pulse generator s Channel 1 OUTPUT NOT Again be sure to use the black ground clip and orient the leads so that the black clip is connected to ground 5 Conne...

Page 34: ...3 Testing 16860 Performance 34 Keysight 16860 Series Portable Logic Analyzer Service Guide...

Page 35: ...connector on the rear panel of the logic analyzer b Connect a key board and a mouse to the frame c Press the Standby Power button on the front panel of the logic analyzer to power on the logic analyz...

Page 36: ...these modes One for finding the maximum clock frequency no Marker and another to verify that the data is correct with Marker Create Configuration File 1 Multiple Clocks no Marker 1 Ensure that there i...

Page 37: ...3 6 Apply this to all Pods and Clocks by clicking the Apply to All Other Pods and Clocks button 7 Click Done to close the Threshold dialog 8 Select the Sampling tab 9 In the Sampling dialog set the Ac...

Page 38: ...nalyzer Service Guide 11 Set Pod1 Clock to Both Edges Set other clocks to Don t Care 12 Set the Trigger Position to 100 Poststore Set Acquisition Depth to 256K 13 Close the Sampling dialog by clicking...

Page 39: ...open If asked about saving the current configuration click No 2 Ensure that there is a U4203A connected to Pods 1 and 2 If Pods 3 and 4 exist connect a U4203A to these pods The Pod 1 leads should be c...

Page 40: ...Click the Run button The analyzer needs to have data before the Marker can be added 8 Add a new marker by selecting Marker and then New 9 In the New Marker dialog change the Position information Selec...

Page 41: ...es button 13 In the Value Properties dialog select Stop repetitive run when value is not found 14 Close the Marker dialogs by clicking OK several times 15 Save the configuration by selecting File then...

Page 42: ...the current configuration click No 2 Ensure that there is a U4203A connected to Pods 1 and 2 If Pods 3 and 4 exist connect a U4203A to these pods also The Pod 1 leads should be connected to the genera...

Page 43: ...the Open dialog select the file then open If asked about saving the current configuration click No 2 Ensure that there is a U4203A connected to Pods 1 and 2 If Pods 3 and 4 exist connect a U4203A to...

Page 44: ...ing 16860 Performance 44 Keysight 16860 Series Portable Logic Analyzer Service Guide 8 In the Save As dialog type the file name SingleClock_WithMarker ala For file options select Setup Only Then click...

Page 45: ...file click No 2 Verify that the Generator is set to 357 MHz as a starting point 3 Click the Run Repetitive toolbar button to start a repetitive run on the logic analyzer for acquiring data repeatedly...

Page 46: ...etup for Maximum Data Rate To measure the maximum data rate the starting frequency will be the frequency found in the section above A new configuration file will be used that has a marker setup to ver...

Page 47: ...Service Guide 47 Testing 16860 Performance 3 3 Select the Assign Busses Signals 4 In the Buses Signals section of the dialog ensure that the check box next to My Bus 1 is checked and the 4 data bits...

Page 48: ...iagram 7 Run Eye Scan by clicking the Run This Measurement button 8 If the scan does not fill the scan area right click in the scan area and select Autoscale all The waveform should now fill the Eye S...

Page 49: ...ple positions are not in the same eye then click the Plus sign to expand My Bus 1 11 Use the mouse to grab the bits that are not in the correct eye and move them into the right eye 12 After all bit sa...

Page 50: ...w be verified at the frequency found in the clock rate section The configuration file that was loaded earlier with markers is set up to verify the data pattern If bad data is found the marker will cau...

Page 51: ...t the data rate is twice the generator frequency Pod 2 Clock Maximum Clock Rate 1 Load the MultipleClocks_NoMarker ala configuration file If asked to save the current configuration file click No 2 Dis...

Page 52: ...se introduced as the generator frequency is changed 11 Without changing the frequency clear the message by clicking OK Then click the Run Repetitive toolbar button to start a repetitive run again at t...

Page 53: ...n the last section as a starting point 2 Load the MultipleClocks_WithMarker ala configuration file If asked to save the current configuration file click No 3 Open the Bus Signal Setup dialog by clicki...

Page 54: ...r and show progress 2 If incorrect data is found the following window appears The data in the listing window should be A s 5 s 3 If the clock rate is too high this error message may occur 4 If either...

Page 55: ...put Bits 6 14 to Channel 2 Output not 4 Open the Sampling tab in the Analyzer Setup dialog by clicking the Sampling Setup Icon 5 In the clock assignment area set Pod 1 Clock to Don t Care and set Pod...

Page 56: ...e an error 15 Click Run Repetitive 16 Wait for logic analyzer to complete 100 acquisitions at the new pulse generator frequency without displaying any error If an error is displayed decrease the pulse...

Page 57: ...and 14 of Pod 3 6 Open the Sampling tab 7 In the clock assignment area set Pod 1 Clock to Don t Care and set Pod 3 Clock to Both Edges 8 Adjust the sample position using the procedure described earlie...

Page 58: ...may occur 4 If either of these messages occur the generator frequency should be lowered Eye Scan should be rerun and the test should be rerun 5 Lower the generator frequency by 1 MHz and rerun the tes...

Page 59: ...will start appearing in the Listing window 9 Start increasing the frequency on the pulse generator by 1 MHz increments while simultaneously observing the logic analyzer data acquisition status 10 Con...

Page 60: ...tion 18 Note the generator frequency setting This will be used in the next section to verify the data rate Pod 4 Clock Setup for Maximum Data Rate 1 Verify that the Generator is set to the frequency f...

Page 61: ...Maximum Data Rate 1 Select the Run Repetitive icon Let the logic analyzer run for about 1 minute The analyzer will acquire data and the Listing Window will continuously update A marker search window...

Page 62: ...rator frequency by 1 MHz and rerun the test 6 After the analyzer runs for about 1 minute select the Stop button to stop the acquisition If the can t find occurrence window does not appear then the ana...

Page 63: ...data patterns Single Clock Rising Edge Maximum Clock Rate 1 Load the SingleClock_NoMarker ala configuration file If asked to save the current configuration file click No 2 Verify that the Generator i...

Page 64: ...ing at the same frequency checks to see if the error message was caused by noise due to the changing of the generator frequency 12 If the analyzer displays an error again lower the frequency by 1MHz a...

Page 65: ...ints of all the data to the same eye 1 On the 81134A select the channel 2 setup screen This is the data channel 2 Set the Channel 2 Freq Divider to 2 3 Load the SingleClock_WithMarker ala configuratio...

Page 66: ...d be A s 5 s 3 If the clock rate is too high this error message may occur 4 If either of these messages occur the generator frequency should be lowered Eye Scan rerun and the test rerun 5 Lower the ge...

Page 67: ...1 Clock to Falling Edge 5 Close the dialog windows by clicking OK 6 Click the Run Repetitive toolbar button to start a repetitive run on the logic analyzer for acquiring data repeatedly Acquired data...

Page 68: ...est frequency that did not cause an error 13 Click Run Repetitive 14 Wait for logic analyzer to complete 100 acquisitions at the new pulse generator frequency without displaying any error If an error...

Page 69: ...can Sample Position and Thresholds button 7 Close the dialog windows by clicking OK Single Clock Falling Edge Pod 1 Data Measuring Maximum Data Rate 1 Select the Run Repetitive icon Let the logic anal...

Page 70: ...s found good data 7 For Single Clock for Falling Edge record the generator frequency and the Data Rate in the Maximum State Data Rate section of the Performance Test Record Note For Single Edge Clocki...

Page 71: ...hen click the Run Repetitive toolbar button to start a repetitive run again at the same frequency Running at the same frequency checks to see if the error message was caused by noise due to the changi...

Page 72: ...he Generator is set to the frequency found in the last section as a starting point 5 Open the Sampling tab in the Analyzer Setup dialog by clicking the Sampling Setup Icon 6 Adjust the sample position...

Page 73: ...m State Data Rate section of the Performance Test Record Note For Both Edges Clocking the data rate is twice the generator frequency Single Clock Both Edges Pod 2 Data Setup for Maximum Data Rate The...

Page 74: ...using the procedure described earlier by clicking the Eye Scan Sample Position and Thresholds button Select the eye closest to 1 ns 9 Close the dialog windows by clicking OK Single Clock Both Edges P...

Page 75: ...2 record the generator frequency and the Data Rate in the Maximum State Data Rate section of the Performance Test Record Note For Both Edges Clocking the data rate is twice the generator frequency Sin...

Page 76: ...erform the following steps to properly shut down the logic analyzer session after completing the state mode tests End the test 1 From the Main menu select File Exit In the dialog Do you want to save t...

Page 77: ...REMENT UNCERTAINTY Clock Rate Pulse Generator Frequency Accuracy 81134A 0 005 of setting Approx Cabling Accuracy 0 005 of setting 2 01 0 010 Uncertainty 2 Test Margin Setting Base option should be tes...

Page 78: ...tor Frequency MHz Measured Data Rate Mb s Clock Rising Edge Data Pod 1 700 Clock Falling Edge Data Pod 1 700 Clock Both Edges Data Pod 1 1400 Clock Both Edges Data Pod 2 1400 Clock Both Edges Data Pod...

Page 79: ...Keysight 16860 Series Portable Logic Analyzer Service Guide 4 Calibrating Calibration Strategy 80 This chapter provides instructions for calibrating the16860 series logic analyzer...

Page 80: ...ure operational accuracy However Keysight recommends that performance of the 16860 series logic analyzer be tested against its specifications at two year intervals This testing is required in order to...

Page 81: ...you suspect a problem start at the top of the first flowchart During the troubleshooting instructions the flowcharts will direct you to perform the self tests or the cable test The service strategy f...

Page 82: ...arts are the primary tool used to isolate defective assemblies The flowcharts refer to other tests to help isolate the trouble The circled references on the charts indicate connections with the other...

Page 83: ...Keysight 16860 Series Portable Logic Analyzers Service Guide 83 Troubleshooting 5 Figure 1 System Troubleshooting Flowchart...

Page 84: ...5 Troubleshooting 84 Keysight 16860 Series Portable Logic Analyzers Service Guide Figure 2 System Power Troubleshooting Flowchart...

Page 85: ...Keysight 16860 Series Portable Logic Analyzers Service Guide 85 Troubleshooting 5 Figure 3 System Display Troubleshooting Flowchart...

Page 86: ...5 Troubleshooting 86 Keysight 16860 Series Portable Logic Analyzers Service Guide Figure 4 System Boot Up Troubleshooting Flowchart...

Page 87: ...owcharts refer to other tests to help isolate the trouble The circled numbers on the charts indicate connections with the other flowchart Start your troubleshooting at the top of the first flowchart I...

Page 88: ...5 Troubleshooting 88 Keysight 16860 Series Portable Logic Analyzers Service Guide Figure 5 Logic Acquisition Troubleshooting Flowchart...

Page 89: ...er supply problem If the lights do not come on and if the system powers up momentarily when you plug it in make sure the power button hasn t become jammed or stuck in the pushed in position Power Supp...

Page 90: ...the functional operation of the logic analyzer Perform the self tests as an acceptance test when receiving the logic analyzer or when the logic analyzer is repaired 1 In the Keysight Logic and Protoc...

Page 91: ...PI Bus Communication Test The purpose of this test is to verify communications over the SPI bus from the Interface FPGA to various devices attached to the SPI bus EEPROM Test The purpose of this test...

Page 92: ...will not propagate through the comparator If this is the only test failing then it is almost certainly a bad comparator Comparator Zero Hold Cal Test Tests the delay elements for each delay line in t...

Page 93: ...se files of any licensed optional products that you had purchased with the Logic Analyzer and that were installed when the system was originally shipped To run the recovery process 1 Shut down and the...

Page 94: ...eports these problems else it returns to the Keysight Recovery system prompt on completion of Check Disk 2 to restore your Logic Analyzer software back to its original state in which it was shipped 3...

Page 95: ...software successfully then the following screen is displayed 5 Click OK to proceed You Logic Analysis system now reboots to Windows 7 6 The Windows Boot Manager screen is displayed with Microsoft Win...

Page 96: ...hen you are not able to run the recovery process for instance when the hard disk drive of your system fails or when running the recovery process does not recover your system software In such situation...

Page 97: ...able 5 Equipment Required to Test Cables 1 Connect the 16860 logic analyzer to the stimulus board a Connect the Keysight E5379A 90 pin differential probes to the logic analyzer cable also called Pods...

Page 98: ...wing settings S1 0 Off S2 1 On S3 0 Off Int b Configure the data mode switch S4 according to the following settings Even Count c Press the Resynch VCO button then the Counter RST Counter Reset button...

Page 99: ...iew tab at the bottom of the main window 5 Set up the bus a In the Overview window select Setup Bus Signal from the module s drop down menu b Scroll if necessary to view the pods you are testing c Ver...

Page 100: ...channel box to the right most channel box Your display should look like the lower picture when you are done 6 Select the State sampling mode and set the State Clock options a Select the Sampling tab o...

Page 101: ...Threshold Settings dialog will appear b In the Buses Signals section of the Eyescan Sample Positions and Threshold Settings dialog make sure the check box next to My Bus 1 is checked c Click Edit sele...

Page 102: ...rs decrementing by 1 If the listing does not look similar to the figure there is a possible problem with the cable or probe Cause for cable test failures include Open channel Channel shorted to a neig...

Page 103: ...ow assign the pod 3 and 4 channels to My Bus 1 d In the Sampling tab of the Analyzer Setup window for State Clock select Both edges e Adjust sampling positions f Click the Run icon In the Listing wind...

Page 104: ...5 Troubleshooting 104 Keysight 16860 Series Portable Logic Analyzers Service Guide...

Page 105: ...sition Tray 119 Removing and Replacing the Duct 121 Removing and Replacing the Motherboard 122 Removing and Replacing the FIB Board 124 Removing and Replacing the Power Supply Shroud and Power Supply...

Page 106: ...pt to remove or install an assembly with the instrument on or with the power cable connected WARNING Hazardous voltages exist on the power supply To avoid electrical shock disconnect power from the in...

Page 107: ...license files you can obtain new licenses from Keysight Technologies by providing the licensing host ID To obtain the licensing host ID From the Keysight Logic and Protocol Analyzer application s mai...

Page 108: ...er Button Press the power button for more than 4 seconds This will power off the system abruptly Therefore you should use this method only when other power off methods have not responded This method o...

Page 109: ...e you Start topic If the accessory pouch is attached to the logic analyzer detach the pouch using its four corners To remove the hard drive bezel and cover 1 Using a flat screwdriver or fingers loosen...

Page 110: ...move the acquisition bezel 5 Using a Torx T20 screwdriver remove the two screws that secure the handle assembly and then remove the handle assembly 6 While ensuring proper support to protect the front...

Page 111: ...ries Logic Analyzer Assemblies 6 7 Gently pull the cover upward to remove it 8 Reverse this procedure to replace the cover bezel or hard drive CAUTION When reinstalling the handle assembly ensure that...

Page 112: ...and Cover on page 109 To remove and replace the front panel of 16860 logic analyzer 1 From the top of the logic analyzer unit open the clips that are located around the four cables Touchscreen USB and...

Page 113: ...0 Series Logic Analyzer Assemblies 6 3 Using a Torx T10 screwdriver remove the eight screws as indicated in the photos below that secure the front panel to the chassis The left and right sides of the...

Page 114: ...removed the front panel assembly using the procedure described above you can disassemble the front panel using the procedure given below 1 Remove the knob on the front panel by gently pulling the knob...

Page 115: ...t hold this cable to the front panel These clips are pointed out in the photo below Then disconnect the cable from the two locations encircled in red in the photo below 4 Disconnect the touchscreen fl...

Page 116: ...the front bezel while ensuring that the three cables on the LCD panel are handled with care These cables are pointed out in the photo below 7 Remove the LCD panel from the LCD assembly by performing t...

Page 117: ...gic Analyzer Assemblies 6 c Remove the other three screws that secure the LCD panel to the LCD assembly These three screws are encircled in the photo below Then remove the LCD panel while taking care...

Page 118: ...quisition Bezel and Cover on page 109 removed the front panel using the procedure listed in Removing and Replacing the Front Panel on page 112 To remove and replace the fan deck assembly of 16860 logi...

Page 119: ...and Cover on page 109 removed the front panel using the procedure listed in Removing and Replacing the Front Panel on page 112 To remove and replace the acquisition tray of 16860 logic analyzer 1 Dis...

Page 120: ...le Logic Analyzer Service Guide 4 Carefully slide the acquisition tray out of the chassis while ensuring that the gasket on the tray does not snag during removal 5 Reverse this procedure to replace th...

Page 121: ...using the procedure listed in Removing and Replacing the Hard Drive Acquisition Bezel and Cover on page 109 removed the front panel using the procedure listed in Removing and Replacing the Front Pane...

Page 122: ...ocedure listed in Removing and Replacing the Front Panel on page 112 To remove and replace the motherboard of 16860 logic analyzer 1 Disconnect the following cable connections from the motherboard The...

Page 123: ...oving Replacing or Returning 16860 Series Logic Analyzer Assemblies 6 3 Using a Torx T15 screwdriver remove the six screws that secure the motherboard These are indicated in the photo below 4 Remove t...

Page 124: ...d Replacing the Hard Drive Acquisition Bezel and Cover on page 109 removed the front panel using the procedure listed in Removing and Replacing the Front Panel on page 112 To remove and replace the FI...

Page 125: ...eries Logic Analyzer Assemblies 6 3 Remove the FIB board by removing the two screws displayed below that secure the FIB board to the rear panel Use a Torx T10 screwdriver 4 Slide the FIB board slightl...

Page 126: ...replace the power supply and its shroud 1 Unclip and then disconnect the Fan power cable as shown in the photo below 2 Using a Torx T10 screwdriver remove the four screws that secure the power supply...

Page 127: ...ng 16860 Series Logic Analyzer Assemblies 6 3 Lift the power supply shroud out and remove it 4 Disconnect the 12V STDBY power cables from the power supply 5 Disconnect the AC power cable 6 Turn the ch...

Page 128: ...8 Keysight 16860 Series Portable Logic Analyzer Service Guide 7 Turn the chassis right side up and with a T10 Torx screwdriver remove 1 screw through the side of the chassis and then remove the power...

Page 129: ...ntactus 1 Write the following information on a tag and attach it to the logic analyzer cable Name and address of owner Model number Serial number Description of service required or failure indications...

Page 130: ...6 Removing Replacing or Returning 16860 Series Logic Analyzer Assemblies 130 Keysight 16860 Series Portable Logic Analyzer Service Guide...

Page 131: ...able Logic Analyzer Service Guide 7 Replaceable Parts Ordering Replaceable Parts 132 Replaceable Parts List 133 This chapter contains information for identifying and ordering replaceable parts for a 1...

Page 132: ...n repaired and performance verified by Keysight Technologies After you receive the exchange assembly return the defective assembly to Keysight Technologies A United States customer has 30 days to retu...

Page 133: ...0 series 16860 61601 Cable AC input All models in 16860 series 16860 61602 ATX CPU Power All models in 16860 series 16860 61603 Cable 12v bulk standby All models in 16860 series 16860 61604 Cable trig...

Page 134: ...l models in 16860 series 16861 94301 Label ID 16861A 16861A 16862 94301 Label ID 16862A 16862A 16863 94301 Label ID 16863A 16863A 16864 94301 Label ID 16864A 16864A 16901 61602 Cable usb dual All mode...

Page 135: ...y SATA Straight to Right angle 26 AWG 7 Conductor 0 5m Red All models in 16860 series 8121 2894 Cable Assembly SATA Straight to Right angle 26 AWG 7 Conductor 0 5m Blue All models in 16860 series 8160...

Page 136: ...7 Replaceable Parts 136 Keysight 16860 Series Portable Logic Analyzer Service Guide...

Page 137: ...E environment operating 18 F features 5 flowcharts 87 flowcharts troubleshooting 82 G general information 13 O operating environment 18 system 93 P parts 132 parts list 133 performance testing 23 R r...

Page 138: ...Index 138 Keysight 16860 Series Portable Logic Analyzer Service Guide...

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