P/N 960-100189R_Rev. 4 {EDP #148850}
© 2016, JAPAN CASH MACHINE CO., LTD.
A - 3
Troubleshooting
VEGA™ Series Banknote Validator
Section A
Error and Reject Codes
The flash rate is different between Error Codes and
Reject Codes. Long term blink rates (300msec)
indicate an Error Code situation occurrence, and a
short term flashing (120msec) condition indicates a
Reject Code situation occurrence.
These Error and Reject Code patterns also indicate
differently when On-line (e.g., communicating with
the Host Machine) versus Off-line (e.g., when per-
forming an Off-line Banknote Acceptance Test
during a Performance Test operation).
However, Off-line Patterns can indicate more com-
plicated situations in order to identify the detailed
cause of a specific error condition.
NOTE: The user may become confused if
the flashing Color Patterns are complicated
while On-line; so On-line Patterns are
made simpler than Off-line Patterns when
performing any Test functions.
Table A-2
Error Codes
On-line Off-line
Error
Causes and Solutions
Color
Flashes
(Interval
[msec])
Color
Flashes
(Interval
[msec])
Yellow
1
(300)
Yellow
1
(300)
ROM Error
ROM (Software) is malfunctioning.
[Solution] Re-download the current Software. If the error is not corrected
by this operation, change the CPU Circuit Board.
Yellow
2
(300)
Yellow
2
(300)
RAM Error
RAM is malfunctioning.
[Solution] Change the CPU Board.
Red
3
(300)
White
3
(300)
Feed Motor Low
Speed Problem
While operating the Feed Motor, no pulse inputs exist greater than the
rated value.
[Solution] Check that the following parts are properly assembled and/or
Harness connected.
[Relative Parts] Feed Motor
If the error is not resolved, change the above related part.
Red
3
(300)
White
5
(300)
Feed Motor High
Speed Problem
While operating the Feed Motor, no pulse inputs exist greater than the
rated value.
[Solution] Check that the following parts are properly assembled and/or
Harness connected.
[Relative Parts] Feed Motor
If the error is not resolved, change the above related part.
Red
3
(300)
White
7
(300)
Feed Motor Lock-up
Problem
While operating the Feed Motor, no pulse inputs exist greater than the
rated value. (This error occurs while initializing, or when a Banknote is at
a transport position where it can not be returned).
[Solution] Check that the following parts are properly assembled and/or
Harness connected.
[Relative Parts] Feed Motor
If the error is not resolved, change the above relative part or parts
Red
3
(300)
Purple
5
(300)
Stacker Motor Lock-
up Problem
While operating the Stacker Motor, no pulse inputs exist greater than the
rated value.
[Solution] Check that the following parts are properly assembled and/or
Harness connected.
[Relative Parts] Stacker Motor
If the error is not resolved, change the above related part or parts.
Red
3
(300)
Purple
7
(300)
Stacker Motor Gear
Problem
The Pusher Mechanism stays in its Home Position while the Stacker
Motor is operating.
[Solution] Check that the following parts are properly assembled and/or
Harness connected, and clean all of the Sensors.
[Relative Parts] Stacker Motor, Pusher Mechanism and Home Position
Sensor
If the error is not resolved, change the above related part or parts.
Error Code Table
Table A-2 lists the VEGA Unit’s Error Codes.
