Ingenico iWL25 Series, Operating Manual

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INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE Version 1.00
12.11 CREDIT CARD HOSPITALITY TRANSACTION ........................................................................... 95
12.11.1 Hospitality Card Status Check ................................................................................. 95
12.11.2 Hospitality Authorisation ........................................................................................... 96
12.11.3 Hospitality Top-Up Authorisation .............................................................................. 98
12.11.4 Hospitality Completion Transaction ...................................................................... 100
12.11.4.1 Hospitality Partial Completion Transaction ................................................................... 100
12.11.4.2 Hospitality Final Completion Transaction ...................................................................... 102
12.11.4.3 Pure Commerce CSE Hospitality Final/Partial Completion Transaction .................. 104
12.11.4.4 CSE Hospitality Final/Partial Completion Transaction Receipt Format .................... 106
12.11.5 Hospitality Utilities .................................................................................................... 107
12.11.5.1 Hospitality Cancellation Transaction ............................................................................. 107
12.11.5.2 Hospitality Delayed (Extra Charges) Completion ....................................................... 109
12.11.5.3 Hospitality Delayed (Extra Charges) Completion ....................................................... 110
12.12 CHEQUE VERIFICATION AUTHORISATION ........................................................................... 112
12.13 MERCHANT ADMINISTRATION FUNCTIONS ......................................................................... 113
12.13.1 Terminal Totals ......................................................................................................... 113
12.13.2 Terminal Totals with Instant Tip ............................................................................... 114
12.13.3 Terminal Totals with Credit Card Surcharging ..................................................... 115
12.13.4 Settlement Inquiry ................................................................................................... 116
12.13.5 Settlement Cutover ................................................................................................. 117
DUPLICATE RECEIPT ............................................................................................................................. 118
12.14 ELECTRONIC OFFLINE VOUCHERS (EOV) ............................................................................ 119
12.14.1 Notification of EOV Mode ...................................................................................... 120
12.14.2 To Exit Out of EOV Mode ........................................................................................ 120
12.14.3 Upload Electronic Offline Transactions ................................................................. 121
13 DIAGNOSTICS ............................................................................................................................ 122
13.1 EXTRA TERMINAL FUNCTIONS ............................................................................................... 124
13.1.1 Xtra ............................................................................................................................ 124
13.2 TRAINING MODE ..................................................................................................................... 127
13.3 NEW FEATURES OF THE TERMINAL ......................................................................................... 128
13.3.1 Decline Alert ............................................................................................................ 128
13.3.2 Full Message Encryption ......................................................................................... 128
13.3.3 Customer Copy Receipt ........................................................................................ 128
13.3.4 COMMUNICATION .................................................................................................. 128
14 SAFETY AND MAINTENANCE .................................................................................................... 129
14.1 CLEANING OF THE TERMINAL................................................................................................ 129
14.2 GENERAL SAFETY INFORMATION ......................................................................................... 129
14.3 B
ATTERY
I
NFORMATION
................................................................................................................ 129
14.4 INGRESS GUARDS ................................................................................................................... 130
14.5 EXTERNAL POWER SUPPLY ..................................................................................................... 130
14.6 PAPER SIZE ............................................................................................................................... 131
14.7 OPERATING ENVIRONMENT .................................................................................................. 131
15 SKYZER TECHNOLOGIES CONTACT DETAILS ............................................................................ 132