SKYZER TECHNOLOGIES
PAGE 86 OF 132
INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE
Version 1.00
9.0
PIN OR ENTER
The cardholder keys in their PIN number and proceeds with step 9.0 or presses
ENTER to proceed with the Signature step 14.0.
For PIN Entry Transaction
10.0
PIN OR ENTER
****
The cardholder to keys in their PIN number followed by ENTER.
11.0
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.
12.0
REMOVE CARD
Remove card from the chip card reader.
NOTE: If no action is taken within 7 seconds, the terminal will proceed with
printing of the receipts and REMOVE CARD prompt will display again.
13.0
ACCEPTED
Transaction has been ACCEPTED with PIN entry and transaction receipt is printed.
14.0
DECLINED
Transaction has been DECLINED with PIN entry and transaction receipt is printed.
For Signature Transaction
NOTE: If the cardholder cannot remember their PIN or does not have a PIN, then the merchant has the option to accept
a signature transaction.
Complete steps 1-6 of the transaction process first
15.0
PIN OR ENTER
The cardholder to press ENTER on the pinpad to proceed with a Signature
transaction.
16.0
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.
17.0
REMOVE CARD
Remove card from the chip card reader.
NOTE: If no action is taken within 7 seconds, the terminal will proceed with
printing of the receipts and REMOVE CARD prompt will display again.
18.0
SIGN RECEIPT
SIGN RECEIPT will be displayed on both terminal and pinpad screen. Tear the
receipt off and ask the cardholder to sign receipt.
19.0
SIGNATURE OK? Y/N
ENTER=YES,CLR=NO
Verify the cardholder’s signature with the signature on the back of the card. If the
signature matches:
Press ENTER to accept and proceed with step 20.0
If not, press CLEAR to decline and proceed with step 21.0
20.0
SIG ACCEPTED
SIG ACCEPTED will be displayed on both the terminal and pinpad screen.
21.0
SIG DECLINED
SIG DECLINED will be displayed on both the terminal and pinpad screen.
