Ingenico iWL25 Series, Operating Manual

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INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE Version 1.00
5.11 RESET GPRS LINK ........................................................................................................................ 48
6 SKYLINK ........................................................................................................................................ 49
6.1 1
AND
2 W
AY
I
NTERFACE
L
INK
........................................................................................................ 49
6.1.1 SKYLink Interface Type .................................................................................................. 49
6.1.2 SKYLink Interface Com Port .......................................................................................... 50
7 CREDIT ACCOUNT PROMPT ........................................................................................................ 51
7.1 D
ISABLE
C
REDIT
A
CCOUNT
P
ROMPT
............................................................................................... 51
7.2 E
NABLE
C
REDIT
A
CCOUNT
P
ROMPT
............................................................................................... 51
8 TERMINAL MANAGEMENT SYSTEM (TMS) ................................................................................... 52
8.1 TMS C
ONFIGURATION
................................................................................................................... 52
8.1.1 TCP/IP (Broadband) Configuration ............................................................................. 52
8.1.2 GPRS Configuration ....................................................................................................... 53
8.2 TMS D
OWNLOAD
.......................................................................................................................... 54
8.3 R
ESET
TMS D
OWNLOAD
................................................................................................................ 55
9 PURE COMMERCE CURRENCY SELECT EFTPOS (CSE) ................................................................ 56
9.1.1 Enable/Disable Pure Commerce CSE ......................................................................... 57
9.1.2 Pure Commerce CSE Configuration ........................................................................... 58
9.1.3 Pure Commerce CSE Connection Test ....................................................................... 60
9.1.4 Pure Commerce CSE BIN Table Download ................................................................ 60
9.1.5 Pure Commerce CSE Rates Table Download ............................................................ 61
9.1.6 Print Pure Commerce Rates Table .............................................................................. 61
9.1.7 Pure Commerce CSE Configuration Reset ................................................................. 62
10 PURE COMMERCE CSE PURCHASE TRANSACTION ................................................................... 63
10.1 P
URE
C
OMMERCE
CSE P
URCHASE
T
RANSACTION
R
ECEIPT
F
ORMAT
................................................. 64
11 OPERATION OF TERMINAL ........................................................................................................... 65
11.1 MERCHANT LOGON................................................................................................................. 65
11.1.1 Pending Reversal ....................................................................................................... 65
11.1.2 EXPIRED STORED PRE-AUTHORISATION TRANSACTIONS......................................... 66
12 SURCHARGE ................................................................................................................................. 68
12.1 EFTPOS CONFIGURATION FOR CREDIT CARD SURCHARGING ......................................... 68
12.1.1 Enable Credit Card Surcharging ............................................................................. 68
12.1.2 Disable Credit Card Surcharging ............................................................................ 69
12.1.3 BYPASS SURCHARGE ................................................................................................. 69
12.1.4 CREDIT CARD SURCHARGE TRANSACTION PROCESS ............................................ 70
12.2 PURCHASE TRANSACTION ...................................................................................................... 72
12.3 CONTACTLESS PURCHASE TRANSACTION ............................................................................ 74
12.3.1 Up to the CVM (Card Verification Method) Limit of $80 ...................................... 74
12.3.2 Above the CVM (Card Verification Method) Limit of $80 ................................... 75
12.4 CASH OUT TRANSACTION ....................................................................................................... 77
12.5 REFUND TRANSACTION............................................................................................................ 79
12.6 CARD NOT PRESENT TRANSACTION....................................................................................... 81
12.7 CARD NOT PRESENT REFUND TRANSACTION ....................................................................... 83
12.8 EMV (E
UROPAY
M
ASTER
C
ARD
V
ISA
) CHIP CARD TRANSACTION ............................................ 85
12.9 CREDIT CARD TIPPING TRANSACTION ....................................
............................................ 88
12.9.1 Authorisation ................................................................. .............................................. 88
12.9.2 Tip Transactions......................................................... .................................................. 89
12.9.3 Tipping Utilities ............................................................... .............................................. 91
12.9.3.1 Void Tip ....................................................................................... .............................................. 91
12.9.3.2 Uploading Tip Transactions ................................................... ................................................ 92
12.9.3.3 Printing Tips ................................................................................ ............................................. 93
12.10 INSTANT TIPPING TRANSACTION ............................................................................................. 9 4