SKYZER TECHNOLOGIES
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INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE
Version 1.00
Until stored pending reversals are cleared, it will not be possible to access the
merchant configuration menu and new merchant details will not be accepted
by the terminal.
For quick view, terminal will display the type of transaction stored on the top
right hand side of the screen. If it is a reversal that needs to be uploaded the
terminal will display “R” and if there are pending transaction (EOV, TIP, HOSPO)
terminal will display “xxx” indicating the number of pending transaction stored
on the terminal. To print the pending transaction list, press “0” key from the idle
screen.
R009
11.1.2
EXPIRED STORED PRE-AUTHORISATION TRANSACTIONS
If the terminal supports pre-authorisations such as Hospitality transactions, then
the terminal provides functionality for merchants to manage the stored pre-
authorisations.
When the pre-authorised transactions are executed, a pre-defined retention
period is set by default to 7 days, when at that time the transactions will be
recalled and displayed after a successful merchant logon is initiated for the
merchant to review and take action i.e. process completion.
Step Terminal Display
Description
1.0
PAYMARK EFTPOS
1.EFTPOS MENU
2.TIPPING MENU
3.HOSPITALITY MENU
4.ADMIN MENU
5.SUPERVISOR MENU
Press MENU key and then scroll through using down arrow key until SUPERVISOR
MENU is shown on the display.
Press the corresponding number key or ENTER to access supervisor menu.
2.0
SUPERVISOR MENU
1.XTRA
2.LOGON
3.
DUPLICATE RECEIPT
Press the corresponding number key or down arrow key to select LOGON to
perform a merchant logon.