SKYZER TECHNOLOGIES
PAGE 80 OF 132
INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE
Version 1.00
10.0
AWAITING PIN
The terminal prompts AWAITING PIN on the terminal. Advise the cardholder to
key in their PIN on the pinpad.
For PIN Entry Transaction
11.0
PIN OR ENTER
****
The cardholder keys in their PIN number followed by ENTER
12.0
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.
13.0
ACCEPTED
Transaction has been ACCEPTED with PIN entry and prints the transaction receipt.
14.0
DECLINED
Transaction has been DECLINED with PIN entry and prints the transaction receipt.
For Signature Transaction
15.0
PIN OR ENTER
The cardholder presses the ENTER to proceed with Signature transaction.
16.0
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.
17.0
SIGN RECEIPT
SIGN RECEIPT will be displayed on both terminal and pinpad screen. Tear the
receipt off and ask the cardholder to sign receipt.
18.0
SIGNATURE OK? Y/N
ENTER=YES,CLR=NO
Verify the cardholder’s signature with the signature on the back of the card. If the
signature matches:
Press ENTER to accept and proceed with step 17.0
If not, press CLEAR to decline and proceed with step 18.0
19.0
SIG ACCEPTED
SIG ACCEPTED will be displayed on both terminal and pinpad screen. The
merchant presses the ENTER key to accept the cardholder’s signature after
signature matches with the card.
20.0
SIG DECLINED
SIG DECLINED will be displayed on both terminal and pinpad screen. The
merchant presses the CLEAR key to decline the cardholder’s signature after
signature fails to match with the card.