SKYZER TECHNOLOGIES
PAGE 77 OF 132
INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE
Version 1.00
12.4 CASH OUT TRANSACTION
EFTPOS allows the merchant to give cash to a cardholder, in order to lower the
amount of cash held on site. A CASH transaction transfers funds equivalent to
the amount of cash withdrawn from the cardholders account to the
merchants account.
To perform CASH OUT transaction using a debit card (i.e. cheque or savings
account), follow the steps below:
Step Terminal Display
Description
1.0
PAYMARK EFTPOS
1.EFTPOS MENU
2.TIPPING MENU
3.HOSPITALITY MENU
4.ADMIN MENU
5.SUPERVISOR MENU
Press MENU key and then scroll through using down arrow key until EFTPOS
MENU is shown on the display.
Press the corresponding number key or ENTER to access supervisor menu.
2.0
EFTPOS MENU
1.PURCHASE
2.CASH
3.REFUND
Press the corresponding number key or down/up arrow key to select CASH to
perform cash out transaction.
3.0
SWIPE OR
INSERT CARD
Swipe or Insert the cardholder’s card.
4.0
CASH OUT AMOUNT?
$XX.XX
Enter the cash withdrawal amount followed by ENTER
NOTE: Cash amounts must be multiples of the minimum currency increment (10
cents).
5.0
AWAITING ACCOUNT
The terminal prompts AWAITING ACCOUNT on the terminal. Advise the
cardholder to select the account type on the pinpad.
6.0
ACCOUNT $XX.XX
CHQ SAV CR
F1 F2 F3 F4
The cardholder presses the corresponding soft key to select their account type.
Example: Press F1 to select CHQ
7.0
AWAITING PIN
The terminal prompts AWAITING PIN on the terminal. Advise the cardholder to
key in their PIN on the pinpad.
8.0
CHQ-PIN $XX.XX
****
The cardholder to keys in their PIN number followed by ENTER.
9.0
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.