SKYZER TECHNOLOGIES
PAGE 90 OF 132
INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE
Version 1.00
12.9.3
Tipping Utilities
There are three functions under the Tipping Utility menu, as follows:
12.9.3.1 Void Tip
This function allows the merchant to void a Credit Card Tipping transaction.
Note: When voiding TIP, the entire TIP transaction will be voided.
Step Terminal Display
Description
1.0
TIPPING
1.AUTHORISATION
2.TIP ADJUST
3.UTIL
Press ENTER to scroll through the menu options until the TIPPING menu is
shown on the display.
Press 3 to select UTIL.
2.0
SELECT FUNCTION
1. VOID TIP
2. UPLOAD
3. PRINT
Select the desired function by pressing the corresponding number key.
Example: Select 1 to perform VOID TIP FUNCTION.
3.0
RETRIEVE BY
1. TRANS NUMBER
2. CARD NUMBER
3. AUTH NUMBER
4. PURCHASE AMOUNT
5. TIP AMOUNT
6. TOTAL AMOUNT
Select the desired search criteria by pressing the corresponding number on the
terminal to retrieve the stored transaction.
Example: 1 for TRANS NUMBER
4.0
ENTER TRAN NUM
Enter the transaction number which can be obtained from the receipt.
Example: 000001
5.0
PLEASE WAIT
Terminal will display PLEASE WAIT while retrieving the selected transaction.
6.0
TRAN XXXXXX
AUTH XXXXXX
CARD XXXXXX....XXXX
TOTAL AMT NZ$XX.XX
REQUIRED TRANS. Y/N
Transaction details are displayed.
Press ENTER to select that transaction and proceed through step 7.0.
Press CLEAR to exit and return to step 3.0.
7.0
CANCEL?
TIP TRANSACTION
Press ENTER to cancel the TIP Transaction and follow through step 8.0
Press CLEAR to exit and return to TIPPING menu.
8.0
PLEASE WAIT
Void TIP Transaction is processing
