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EonStor DS S12/S16/S24 Series Hardware Manual

2.5.2

Removing the RAID Controller

The RAID controller removal process is applicable to S12, S16 and S24 models.

Remove RAID controller from chassis by loosening screws under the ejection levers.

Push the ejection levers downwards. The controller will ease out from chassis.

Ejection levers

To install the battery cell and flash backup module onto the controller module, please

follow these steps:

Place the controller on a clean, static-free surface. Hold the controller by its metal

canister. Never touch the circuit board or connector pins.

2.5.3

Installing the BBU

Install BBU by orienting its protruding edge on one end into the insertion slot, and

lowering it into the canister. The orientation is shown below.

Carefully orient the BBU so that the golden finger connector on the BBU is properly

aligned with that on the charger board. There are guide pins on BBU to help properly

align the connectors. Once the connectors are mated, fasten the captive screw on

BBU to secure the installation.

Summary of Contents for EonStor DS S12 Series

Page 1: ...Infortrend Infortrend EonStor DS S12 S16 S24 Series Hardware Manual Version 1 1 July 2011 ...

Page 2: ...any particular purpose Furthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Infortrend the Infortrend logo SANWatch and EonStor are registered trademarks of Infor...

Page 3: ...de the rack cabinet Do not leave the drive bays empty since it will affect the airflow efficiency Secure each enclosure module using its retaining screws Put the power cords and other cables away from foot traffic Do not place stuff over the power cords and make sure they do not rest against data cables Install all modules to the enclosure before powering the EonStor DS series Ensure that the corr...

Page 4: ...sconnect the power cords before servicing or cleaning the enclosure Use a slightly moistened paper sheet or cloth for cleaning Avoid using liquid or sprayed detergent When replacing components insert them as gently as possible while assuring full engagement Vibration and shock can easily damage hard drives Only qualified service personnel should open the enclosure Contact service personnel if any ...

Page 5: ... discharge static electricity when installing or operating the enclosure Avoid dust debris carpets plastic vinyl and styrofoam in your work area Do not remove any module or component from its anti static bag before installation takes place Drives must not be stacked on top of each other without their protective drive trays Even when drives are fixed in the drive trays contacting the exposed PCB or...

Page 6: ...16 RAID Series PSU Power Supply Unit 38 1 4 7 S24 RAID Series PSU 38 1 4 8 S12 and S16 RAID Series Cooling Module 39 1 4 9 S24 RAID Series Cooling Module 40 1 5 System Monitoring Features 41 1 5 1 Expansion Enclosure Support 41 1 5 2 I2C bus 42 1 5 3 Firmware FW and SANWatch 42 1 5 4 Audible Alarms 42 1 6 Hot swapping 43 2 Hardware Installation 2 1 Installation Prerequisites 44 2 2 Installation Pr...

Page 7: ... FC iSCSI Hosts 87 3 5 2 Utilizing Hybrid iSCSI ports for Data Replication 88 3 6 JBOD Connections 89 3 6 1 Expansion Links 90 3 6 2 SAS Expansion Configuration 92 3 6 3 Configuration Rules 94 3 7 Management Console Connections 96 3 8 Power Connections 97 3 8 1 Checklist 97 3 8 2 Connecting Power Cords 98 3 8 3 Power On Procedure 100 3 8 4 Power On Status Check 100 3 8 5 LCD Screen 102 3 8 6 Power...

Page 8: ...Drive 144 5 7 Replacing the Enclosure 147 5 7 1 Differential Diagnosis to Determine Backplane Failure 147 5 7 2 Enclosure Replacement Must Knows 148 5 7 3 Enclosure Replacement Procedure 148 6 Appendix 6 1 Technical Specifications 151 6 1 1 Host Drive Interface 151 6 1 2 RAID Configurations for RAID Models 152 6 1 3 Fault Tolerance for RAID models 153 6 1 4 Power Supply 153 6 1 5 Dimensions 154 6 ...

Page 9: ... For the following subjects consult other resources for more information Components that are not user serviceable Contact our support sites See 6 4 Contact Information Firmware operation Consult the Firmware User Manual in the CD ROM Software SANWatch operation Consult the SANWatch User Manual in the CD ROM Revision History Version Date Description 1 0 June 2011 Initial release 1 1 July 2011 Added...

Page 10: ...acity can be expanded by attaching drive enclosures JBODs 1 1 1 Model Naming Conventions The model names can be broken down by the example shown below S12 models RAID S12F Rxxxx S A 12 B F C R D xxxx JBOD S12S JxxxxR S A 12 B S C J E xxxx R D A Drive side interface S SAS 2 B Number of hard drive bays 12 C Host side interface F Fibre or hybrid Fibre iSCSI E iSCSI S SAS or hybrid SAS iSCSI D Number ...

Page 11: ... Fibre Host RAID Series SAS Host RAID Series Model name Host Drive Speed Controller S12S G2240 SAS SAS 2 SATA II 6Gb s Single S12S R2240 SAS SAS 2 SATA II 6Gb s Dual S12S G2240 4 SAS SAS 2 SATA II 6Gb s Single S12S R2240 4 SAS SAS 2 SATA II 6Gb s Dual S16S G1030 SAS SAS 2 SATA II 3Gb s Single S16S R1030 SAS SAS 2 SATA II 3Gb s Dual S16S G2240 SAS SAS 2 SATA II 6Gb s Single S16S R2240 SAS SAS 2 SAT...

Page 12: ... s Dual S12E G2140 iSCSI SAS 2 SATA II 1Gb s Single S12E R2140 iSCSI SAS 2 SATA II 1Gb s Dual S12E G2140 4 iSCSI SAS 2 SATA II 1Gb s Single S16E G1140 iSCSI SAS 2 SATA II 1Gb s Single S16E R1140 4 iSCSI SAS 2 SATA II 1Gb s Dual S16E G2142 iSCSI SAS 2 SATA II 1Gb s Single S16E R2142 iSCSI SAS 2 SATA II 1Gb s Dual S16E G2240 iSCSI SAS 2 SATA II 10Gb s Single S16E R2240 iSCSI SAS 2 SATA II 10Gb s Dua...

Page 13: ... supported by adding drive enclosures The traditional battery backup is replaced by an innovative CBM Cache Backup Module methodology optional feature in the single controller model which consists of a battery backup unit BBU and flash backup module FBM Cached data is quickly distributed to a flash backup module with the support of a BBU in the event of a power outage Because of a shorter discharg...

Page 14: ...ty to a storage pool Power supply unit with built in cooling module S12 and S16 series Two cooling modules protect the subsystem from overheating and two hot swappable power supply unit PSU modules provide constant power to the subsystem The modular nature of the subsystem and the easy accessibility to all major components ensure ease of maintenance S24 series The S24 series PSUs have cooling modu...

Page 15: ...le during normal operation and takes over the management role when Controller A cannot function properly due to hardware error controller module removal etc If the failed Controller A restarts or a replacement is installed Controller A will temporarily assume the role of the secondary controller When the RAID subsystem is rebooted all system configurations revert to the default state and Controlle...

Page 16: ...tion by adding another controller module and firmware upgrade see software manual If the model name is designated with a G it is not upgradable to a dual controller configuration S16S J2000 S Upgradable to dual controller configuration S12S J2000G or S12F G1842 NOT upgradable to dual controller model Connection between RAID and JBOD There are two principles with the combinations of RAID and JBOD D...

Page 17: ...functionality but it does translate into an extra row of hard drive trays when viewed from the front of the enclosure Note For manual illustration purposes we will use a S12 model to demonstrate S12 S16 and S24 front panel components and S12S for JBODs unless specific structural functionalities exists it will be stated otherwise 1 2 1 Front Panel RAID Models Drive trays Each drive tray is hot swap...

Page 18: ...rive trays Each drive tray is hot swappable and holds a 3 5 inch drive LED panel The LED panel indicates the operating status through five LEDs A rotary switch allows you to select the JBOD ID 1 2 2 Rear Panel S12x Gxxxx models S12x Rxxxx models 18 ...

Page 19: ...rations depend on product models For details see 1 4 Rear Panel Components WARNING Do NOT remove the dummy cage for the single controller model Doing so will disrupt the internal airflow CBM located within the RAID controller module a CBM consisting of a battery backup unit BBU and flash backup module comes as default equipment for dual controller models For single controller models the CBM is an ...

Page 20: ...upply units to supply power to the subsystem The power supplies have a designation of 0 for the one on the left 1 for the one in the middle and 2 for the one on the right A power switch can be located on right hand side of PSU 1 Cooling modules S12 and S16 The redundant cooling modules ventilate the system and are embedded in the power supplies S24 The cooling modules are user serviceable and are ...

Page 21: ...h is located on each PSU Cooling modules The redundant cooling modules ventilate the system and are embedded in the power supplies 1 2 3 Internal Backplane An integrated backplane separates the front and rear sections of the chassis This circuit board provides logic level signals and low voltage power paths Thermal sensors and I2C devices are embedded to detect system temperatures and PSU cooling ...

Page 22: ...installing these modules Each component is further described below 1 3 1 LCD LED Panel LCD Keypad Panel for RAID Models The LCD keypad panel provides full access to RAID configuration settings and system information The LCD initial screen displays the system s model name A different name can be manually assigned to the system making it easier to identify in a topology consisting of numerous arrays...

Page 23: ...are s Enclosure View so that he can easily locate the faulty drive He or she can then locate and replace the failed drive For more details refer to the SANWatch user manual and firmware user manual included in the CD ROM Power Failure LED Indicates that the power supply has an error Cooling Fan Failure LED Indicates that the cooling fan has an error Thermal LED Indicates that the internal temperat...

Page 24: ...r grip for retrieving a chassis out of a rackmount rack NOTE The chassis ears can not support the weight of the system Do not use these finger grips when re locating the system 1 3 3 Drive Tray Drive trays are designed to accommodate separately purchased 3 5 inch SAS or SATA interface disk drives Two LEDs on the bezel indicate individual drive status A rotary bezel lock secures the drive tray in c...

Page 25: ...EonStor DS S12 S16 S24 Series Hardware Manual Drive bays are arranged as four bays wide by three four or six bays high The drive bays are numbered from left to right and from top to bottom 25 ...

Page 26: ... module contains no user serviceable components Except when installing upgrading the cache memory or installing replacing a CBM the controller module should never be removed or opened WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to install replace the memory modules or CBM The RAID controller is built of sensitive components and unnece...

Page 27: ...he configured IP and continues the monitoring or configuration service Shielded cables must be used to protect against emissions Connect the other end of the Ethernet cable to a LAN hub port of the local network LED indicators Each controller board rear panel comes with six LED indicators that indicate the system s key operational statuses Please refer to 4 3 Controller LED for information on how ...

Page 28: ...r can be removed it contains no user serviceable components The only time you should touch the controller is to replace a failed controller The controller is built of sensitive components and unnecessary tampering can damage the controller Ejection levers Two ejection levers on the sides of the module help installing and retrieving the controller SAS ports Each expander controller has two SAS port...

Page 29: ...es S12F G R1440 S16F G R1440 S24F G R1440 Above models controllers are equipped with two 4Gb s fibre ports located at the top left corner S12F G1842 S12F R1840 S12F G R2840 S16F G R1840 S16F G R2840 S24F G R1840 S24F G R2840 Above models controllers are equipped with four 8Gb s fibre ports located at the top left corner 29 ...

Page 30: ...ID system that is equipped with four 8Gb s FC ports on the top left corner of the controller and two 1Gb s iSCSI ports at the bottom center of the controller SAS Host RAID Models S12S S16S and S24S Series S16S G R1030 Above models controllers are equipped with two 3Gb s SAS ports located at the top left corner 30 ...

Page 31: ...b s SAS ports located at the top left corner S12S R G2240 4 S16S R G2240 4 S24S G2240 4 Above models controllers are equipped with four 6Gb s SAS ports at the top left corner For models 2240 4 should users wish to expand JBOD storage please purchase pull type SAS cables FRU 9270CmSASCab7 0030 or 9270CmSASCab8 0030 from Infortrend 31 ...

Page 32: ...6S 2242 4 The S16S R G2242 4 series is a hybrid RAID system that is equipped with four 6Gb s SAS ports on the top left corner of the controller and two 1Gb s iSCSI ports at the bottom center of the controller iSCSI Host RAID Models S12E and S16E Series S12E G1140 32 ...

Page 33: ...R G2240 The S16E R G2240 series are equipped with two 10Gb s iSCSI ports located at the top left corner S12E R1140 4 S12E G R2140 S16E G1140 S16E R1140 4 Above models controllers are equipped with four 1Gb s iSCSI ports located at the top left corner 33 ...

Page 34: ...n cache memory after a power failure The use of a CBM is highly recommended in order to safeguard data integrity If you are using the single controller models and would like to install a CBM refer to page 52 CBM Installation The CBM BBU and FBM can be default or optional item depending on the model Fibre Host Model name Speed Controller BBU FBM S12F G1140 4Gb s Single Optional Optional S12F R1440 ...

Page 35: ...G1440 4Gb s Single Optional Optional S24F R1840 8Gb s Dual Default Default S24F G1840 8Gb s Single Optional Optional S24F R2840 8Gb s Dual Default Default S24F G2840 8Gb s Single Optional Optional SAS Host Model name Speed Controller BBU FBM S12S G2240 6Gb s Single Optional Optional S12S R2240 6Gb s Dual Default Optional S12S G2240 4 6Gb s Single Optional Optional S12S R2240 4 6Gb s Dual Default O...

Page 36: ... 1Gb s Dual Default Optional S16E G2142 1Gb s Single Optional Optional S16E R2142 1Gb s Dual Default Optional S16E G2240 10Gb s Single Optional Optional S16E R2240 10Gb s Dual Default Optional S24E G2142 1Gb s Single Optional Optional The BBU is only charged partially when shipped Therefore after powering on the subsystem the BBU will start charging to its full capacity It normally requires approx...

Page 37: ...o removes the cooling fans within Each PSU comes with a power socket and a power switch to turn the system on and off Cooling fans provide sufficient airflow A single LED indicates the PSU status When a power supply failure occurs the LED will light up red An extraction handle at the rear of the PSU is designed to help properly install or remove the module A screw hole on the extraction handle hel...

Page 38: ...itch to turn the subsystem on and off A single LED indicates the PSU integrity For the LED definition refer to page 119 PSU LED The PSU Power Supply Unit contains the LED indicators for the PSU itself and the cooling module When either of the unit fails you need to replace the PSU For details see 5 4 Replacing the Power Supply Module 1 4 7 S24 RAID Series PSU The system is equipped with three 3 re...

Page 39: ...wing conditions cooling fans raise their rotation speed to increase the airflow Component failure if one cooling fan in a cooling module a PSU or a temperature sensor fails the remaining cooling fan s automatically raises its rotation speed Elevated temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors the cooling fans automatically raise their...

Page 40: ...ar that ventilate the enclosure The cooling fans operate at two 2 fan speeds When the system is operating normally the cooling fans operate at the lower speed If a system module fails or when one of the temperature thresholds has been exceeded the cooling fans automatically raise their rotation speeds to draw more airflow 40 ...

Page 41: ...ll sound the alarm and deliver warning messages if there is a conflict between JBOD IDs If more than one JBOD is connected to the managing RAID system each JBOD needs a unique enclosure ID set by the rotary switch on the LED panel For example the firmware automatically disconnects the second JBOD if it is connected online and comes with an ID identical to that of the first JBOD NOTE The ID for JBO...

Page 42: ...emulation program running on a management computer connected to the subsystem s serial port SANWatch SANWatch is Java based graphical user interface GUI software that can be installed on a local remote computer and accessed via the network The manager communicates with the array via the connection of the existing host links or the Ethernet link to the array s Ethernet port 1 5 4 Audible Alarms The...

Page 43: ...tem when they are being replaced The following components are hot swappable Controller module in dual controller models PSU including cooling modules Hard drive NOTE Normalized airflow ensures sufficient cooling of the subsystem and is only attained when all components are properly installed Therefore a failed component should only be removed when a replacement is available Instructions on how to ...

Page 44: ...pear damaged contact your vendor for a replacement Hard drives SAS SATA hard drives must be purchased separately and be available prior to installing the subsystem Cabling All the cables that connect the subsystem to the hosts must be purchased separately Refer to 3 System Connection for sample topologies and configuration options Contact your vendor or Infortrend for the list of compatible cables...

Page 45: ...ry Install the CBM onto the controller if purchased See 1 4 4 CBM Cache Backup Module for RAID Models to find out which models are equipped with CBM by default and which models treat CBM as an optional item 4 Install hard drives Separately purchased SAS SATA hard drives must be individually installed into the drive trays 5 Install drive trays After the hard drives have been installed into the driv...

Page 46: ...in each box before proceeding with installation Each packed box is separated into upper and lower levels 2 3 1 Box contents Upper level box contents Drive canisters Lower level contents The enclosure is placed at the bottom of the carton with two boxes that contain power cords and accessories The accessory items include a serial port cable screws Quick Installation Guide a CD containing the SANWat...

Page 47: ... considered Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach meaning the maximum capacity used in each drive for composing a RAID array is the maximum capacity of the smallest drive Therefore use big drives with the same storage capacity WARNING Even disk drives by the same manufacturer of the same model and claiming the same rated capacity may a...

Page 48: ... SATA disk drives in the enclosure itself or in the attached 2U and 3U JBODs make sure you also order MUX kits The SAS interface features a dual ported connectivity with pins on both sides of its connector while SATA drives have only one port In a redundant controller system the MUX enabled drive trays must be separately purchased and applied The single controller JBODs do not require MUX kit For ...

Page 49: ...em after rack mounting If the hard drives are installed first the subsystem will be too heavy to handle and the possible impact during installation may damage your hard drives Handle hard drives with extreme care and observe all ESD prevention methods when installing drives Only use screws supplied with the system package Longer screws may damage the drive 49 ...

Page 50: ... tray and its label side facing up If you have a MUX board and you want to install a SAS drive the MUX board should be removed Installing a Hard Drive without a MUX Board SAS drives Installing a Hard Drive with a MUX Board SATA drives Adjust the drive location until the mounting holes in the drive tray are aligned with those on the hard drive Secure the drive with four of the supplied flat head sc...

Page 51: ...bays ventilation will be disrupted and the subsystem will overheat Make sure the rotary bezel lock is in the unlocked position as shown in the figure below i e the groove on its face is in a horizontal orientation Use a small size flat blade screwdriver to turn the bezel lock Open the bezel by pressing the release button Align the drive tray with a drive bay and then gently slide it in Install the...

Page 52: ...pears abnormal during use recharging or storage immediately remove it from the system and stop using it Here are some of the conditions that might trigger BBU fault The temperature sensor on the system s charger circuit reports a temperature reading exceeding the pre set threshold The charger circuits will enter a low power and self protection state When a BBU module has been charged for over twel...

Page 53: ...ase follow these steps Place the controller on a clean static free surface Hold the controller by its metal canister Never touch the circuit board or connector pins 2 5 3 Installing the BBU Install BBU by orienting its protruding edge on one end into the insertion slot and lowering it into the canister The orientation is shown below Carefully orient the BBU so that the golden finger connector on t...

Page 54: ...ller chassis 3 Install the FBM by orienting and inserting it at an approximately 15 degree angle into the socket The socket is located on the charger board 4 Make sure the FBM s golden fingers are fully inserted Press the FBM down The retention latches on the socket will hold the FBM in place 5 Install the RAID controller back into chassis Insert the controller slowly into the module slot When you...

Page 55: ...ontroller slowly into the module slot When you feel the contact resistance by your hands use more force and then push both of the ejection levers upwards to secure the controller into chassis 2 Secure the controller by fastening the two screws you previously removed to the ejection levers Ejection levers NOTE Installation of the CBM on the controller should occur before rack mounting A new or repl...

Page 56: ...l approximate the channel bandwidth If for example two 6 drive logical arrays are associated with two IDs residing on a single host channel there may be a trade off with performance If your system comes with dual controllers for a total of 8 host ports it will be a good practice you obtain more disk drives by attaching a JBOD so that you can create 4 or more 6 member logical drives These 4 logical...

Page 57: ...traffic or fan exhaust Do not over tighten or bend the cables 3 1 1 Host Side Topologies The primary concern for configuring host side topologies is to avoid points of failure It is therefore recommended that the host ports be connected to at least two 2 HBAs It is also preferable to apply Fibre Channel switches NOTE In order to manage the fault tolerant data paths and to optimize data throughput ...

Page 58: ...th a number of the current host nexus For example you can have four hosts A B C and D and four host IDs LUNs IDs 0 1 2 and 3 in a configuration where Host A accesses ID 0 one nexus Host B accesses ID 1 one nexus Host C accesses ID 2 one nexus Host D accesses ID 3 one nexus These connections are all queued in the cache and are called four nexus If there is I O in the cache with four different nexus...

Page 59: ...ou increase the amount of host memory add more drives or replace drives with higher performance you might want to increase the maximum I O count But usually optimum performance results from using the Auto or 256 settings For more information please refer to the firmware Operation Manual that came with your system 3 2 Fibre Host RAID Connections The Fibre Channel standard allows for both copper and...

Page 60: ...64 bit 133MHz PCI X or PCI E interface See Infortrend s QVL list for the latest certified items WARNING All Fibre cables are sensitive and must be handled with care To avoid interference the cable routing path must be carefully planned and the cables must not be bent 3 2 1 Fibre Host Components Laser Wavelengths The system supports SFP transceivers using lasers on fiber optic cables emitting short...

Page 61: ...icial features of a typical SFP transceiver include a single power supply low power dissipation and hot swap capability It is also important that any transceiver you use meets the FC performance and reliability specifications WARNING The SFP transceiver from Infortrend contains a laser diode featuring class 1 laser To ensure continued safety do not remove any covers or attempt to gain access to th...

Page 62: ...inding and multi pathing access control will be necessary 3 2 3 Fibre Cabling Following are steps that should be completed with cabling 1 Maintain a configuration plan In addition to cabling topologies and list of networking components the plan can also include firmware and software maintenance details 2 Confirm that you have a Fibre Channel cable that loops 6 inch or longer 3 Ensure proper airflo...

Page 63: ...ctive caps from the LC to LC type cable Save the protective caps for future use 7 Carefully insert the cable into an SFP module that is already on the system The cable connector is keyed and will click into place 8 Remove the protective caps on the other end and connect this end to an SFP transceiver module on a Fibre Channel switch port or a Fibre Channel host bus adapter HBA port 63 ...

Page 64: ...Host CH0 CH1 CH2 CH3 CH0 CH1 CH2 CH3 Configuration Information RAID controller 2 Host server 2 Data path connection Fault tolerant data paths yet Logical partitions can not failover to a partner controller in the event of controller failure Host channel bandwidth 6400 MB s Above is the sample drawing showing simple end to end connections with each SFP port connected to a host adapter Multiple logi...

Page 65: ...1 Logical Association CH0 ID112 CH2 ID112 HBA 1 HBA 0 CH1 ID112 CH0 ID112 HBA 1 HBA 0 CH3 ID112 CH2 ID112 EonPath EonPath Channels Controller A Host CH0 CH1 CH2 CH3 Configuration Information RAID controller 1 Host server 2 Data path connection Simple end to end connections with fault tolerant pairs Host channel bandwidth 3200 MB s With more disk drives over the SAS expansion links you can create m...

Page 66: ... RAID System CH0 A112 CH1 A112 CH0 B113 CH1 B113 CH0 B114 CH1 B114 CH0 A115 CH1 A115 Standby IDs Logical Association LUN mapping passive IDs FC switches active IDs HBA 1 HBA 0 HBA 1 HBA 0 EonPath EonPath HBA 1 HBA 0 HBA 1 HBA 0 EonPath EonPath CH2 A116 CH3 A116 CH2 B117 CH3 B117 CH2 B118 CH3 B118 CH2 A119 CH3 A119 CH0 A112 CH2 A116 CH0 B114 CH2 B118 CH0 B113 CH2 B117 CH0 A115 CH2 A119 0 1 2 3 CH1 ...

Page 67: ... configuration can withstand a failure of a single component e g RAID controller HBA cable or FC switch Each logical partition is redundantly mapped to multiple host channel IDs in an AAPP Active Active Passive Passive configuration Logical volumes are managed either by the controller A or by the controller B The Passive IDs will only become functional when a single controller fails in the system ...

Page 68: ...x 4x 11x 5x 7x 1x C 1 2 3 4 5 6 7 8 9 10 11 12 A B 1 2x 6x 8x 2x 9x 3x 10x 4x 11 x 5x 7x 1x E thern e t A 12 x 6x 8x 2x 9x 3x 10x 4x 1 1x 5x 7x 1x C FC switches Logical Association Channels Controller A Host CH0 CH1 CH2 CH3 Configuration Information RAID controller 1 Host server 4 Data path connection Data paths are attached to one or more FC switches SAN management measures such as switch zoning ...

Page 69: ... channel ID If you prefer path redundancy you can map a logical partition to IDs residing on two different channels You will then need the EonPath driver to manage access through two different HBA ports The driver communicates with system firmware and performs load balance and automated distribution of I Os If multiple servers can see a mapped volume you will need to avoid access contention using ...

Page 70: ...bles of different lengths are IFT 9270CmSASCab01 SAS external cable SAS 4x to SAS 4x SFF 8088 50cm IFT 9270CmSASCab02 SAS external cable SAS 4x to SAS 4x SFF 8088 120cm IFT 9270CmSASCab06 SAS external cable SAS 4x to SAS 4x SFF 8088 170cm These cables 28AWG x 8 pairs are characterized by 100ohm black colors UL approved lead free 50 120 or 170cm cable lengths connectors can be secured to chassis re...

Page 71: ...0 4 Controllers in DAS Direct Attached Storage Configuration Each SxxS R G2240 4 controllers come with four SAS host ports but have only two channels channel 0 and channel 1 accessing hard drives Example 1 LD 0 is solely created for Host 0 and Host 1 clustering 71 ...

Page 72: ...EonStor DS S12 S16 S24 Series Hardware Manual Example 2 Create LD0 for Host 0 and LD1 for Host 1 cluster configuration no LUN filtering needed as two independent hosts LUN filtering required 72 ...

Page 73: ... LD 2 and LD 3 and map the LDs via a channel channel 0 or channel 1 up to four Host support As shown below LD 0 Ch 0 Host 1 LD 1 Ch 1 Host 2 LD 2 Ch 0 Host 3 and LD 3 Ch 1 Host 4 Multi path I O is required at each Host HBA LD 0 should only be mapped to Host 0 through Channel 0 In this case Host 1 2 and 3 can also see LD0 but requires LUN filtering 73 ...

Page 74: ...t Path HBA 1 HBA 0 CH0 BID CH1 BID CH1 AID CH1 AID CH1 BID CH0 AID CH0 BID Logical Partition Logical Partition Logical Partition Logical Partition RAID Enclosure LV LD LD CH0 AID CH0 AID CH0 AID CH1 AID CH0 AID CH1 BID CH0 AID CH0 BID CH0 AID EonPath EonPath Physical view Logical view Dual controller models 74 ...

Page 75: ...lume Logical partition LV Enclosure spare LD RAID Enclosure Logical view Physical view CH0 AID CH1 AID EonPath CH0 AID HBA 0 HBA 1 Logical Partition Single controller models With more disk drives over the SAS expansion links you can create more logical groups of drives Avail these logical partitions using more LUN numbers 75 ...

Page 76: ...ontrolling and optimizing the access to logical drives via multiple data paths 3 3 3 DAS Direct Attached Storage Connection to Two Servers CH1 AID Physical drives Logical drive LUN mapping Logical Partition Logical volume Logical partition LV LD RAID Enclosure Logical view Physical view CH0 AID CH1 AID CH0 AID Logical Partition LV LD 76 ...

Page 77: ...it Ethernet switches To servers equipped with iSCSI HBA preferably a hardware TOE TCP IP Offload Engine card and then to client stations with an Ethernet NIC or iSCSI HBA The system presents its logical volumes through SCSI like IDs and LUNs These RAID volumes then appear as iSCSI targets through the network NOTE Even though iSCSI initiator software is a cost effective way of building an iSCSI SAN...

Page 78: ...rnet management port is not used for I O transactions Configurations such as subnet or Virtual LAN can separate iSCSI host links decrease overhead and eliminate the impact of link failure Multiple arrays or logical partitions can be created and made available separately through different IDs or LUN numbers on the host ports Usually a RAID5 logical drive of eight 8 members often brings optimal arra...

Page 79: ...N Mapping Controller A Controller B Host 0 Host 1 HBA CH0 BID CH1 BID CH2 AID CH3 AID LD assignment EonPath EonPath Component Description RAID system iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TOE cards GbE cables GbE network cables GbE switch Ports divided into 2 virtual LANs to separate access from host to targets Software ...

Page 80: ...er drives for better performance you can include drives from JBOD LD0 mapped to CH0 AID and CH0 BID LD assigned to controller A LD1 mapped to CH1 AID and CH1 BID LD assigned to controller A LD2 mapped to CH2 AID and CH2 BID LD assigned to controller B LD3 mapped to CH3 AID and CH3 BID LD assigned to controller B NOTE In the event of single controller failure a logical drive is accessed through the...

Page 81: ...H0 ID1 CH1 ID1 CH0 ID0 CH1 ID0 CH2 ID0 CH3 ID0 CH2 ID1 CH3 ID1 CH2 ID0 CH3 ID0 CH2 ID1 CH3 ID1 Component Description RAID system iSCSI RAID managed by a single controller with 4 host ports 1 HBA or NIC iSCSI initiators preferably PCI E TOE cards 4 GbE cables GbE network cables 8 Software EonPath to manage the fault tolerant paths with failover failback and load balance 2 RAID configuration 4 logic...

Page 82: ... RAID system iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TOE cards GbE cables GbE network cables GbE switch Ports divided into 2 virtual LANs both controllers are linked to both virtual LAN zones Software EonPath to manage the fault tolerant paths with 82 ...

Page 83: ...H1 BID CH2 AID and CH3 BID LD has to be assigned to both controllers A and B to enable remote replication LD1 mapped to CH1 BID CH0 AID CH3 BID and CH2 AID LD has to be assigned to both controllers A and B to enable remote replication NOTE In the event of single controller failure a logical drive is accessed through the host IDs managed by the alternate RAID controller Host IDs and port IPs do not...

Page 84: ... RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TOE cards GbE cables GbE network cables GbE switch Ports divided into 2 virtual LANs both controllers are linked to both virtual LAN zones Software EonPath to manage the fault tolerant paths with failover failback and load balance Use EonPath multi pathing software so that your operating system can 84 ...

Page 85: ... logical drives each has 8 member drives More logical drives can be created from drives in JBOD LD0 mapped to CH0 AID and CH1 BID LD has to be assigned to both controllers A and B to enable remote replication LD1 mapped to CH1 BID and CH0 AID LD has to be assigned to both controllers A and B to enable remote replication ...

Page 86: ...D0 CH1 ID1 RAID Enclosure JBOD Expansion Enclosure Component Description RAID system iSCSI RAID managed by a single controller with 4 host ports 1 HBA or NIC iSCSI initiators preferably PCI E TOE cards GbE cables GbE network cables Software EonPath to manage the fault tolerant paths with failover failback and load balance RAID configuration 4 logical partitions created from 2 logical volumes 2 Log...

Page 87: ...maximizes the number of connections while keeping the optimum performance gained by the high speed FC link NOTE To gain optimum performance make sure the LAN switch for the management station the LAN switch for the subsystems and the iSCSI switch for iSCSI host link are separated Otherwise the host might consider the iSCSI connection as part of host connection and might use it for data I O even if...

Page 88: ...the slow management LAN cable connections In such case you may link the hybrid systems using iSCSI host ports If the distances between the enclosures are far additional switches might be required in between The illustration above demonstrates how you can enjoy the full benefits of high speed FC host link and management LAN connection as well as a robust link for data protection volume copy mirror ...

Page 89: ...m IFT 9270CmSASCab5 SAS external cable SFF 8088 to SFF 8470 170cm IFT 9270CmSASCab6 SAS external cable Mini SAS 4x to Mini SAS 4x SFF 8088 170cm IFT 9270CmSASCab7 Pull type SAS external cable Mini SAS 4x to Mini SAS 4x SFF 8088 50cm IFT 9270CmSASCab8 Pull type SAS external cable Mini SAS 4x to Mini SAS 4x SFF 8088 120cm 9270CSASCab01 SAS external cable SFF 8470 to SFF 8470 50 Centimeters 9270CSASC...

Page 90: ...nects to dual controller JBODs Single controller RAID connects to single controller JBODs An alternate IFT 9270CMSASCAB6 SFF 8088 to SFF 8088 170cm cable is available for making expansion links with a dual controller configuration A longer cable is required if connections to JBODs are made from two opposite directions Routing through two different connections can avoid loss of data links if one en...

Page 91: ...er fault tolerant paths There is a rotary ID switch on every expansion enclosure that is manually configured using a flat blade screwdriver Configuring enclosure IDs The configurable IDs for JBODs are from 1 to 6 Usually the numbering starts from the one closest to the managing RAID enclosure The S12 S16 S24 RAID subsystems described in this manual connect to a maximum of 6 JBODs Make sure a uniqu...

Page 92: ...EonStor DS S12 S16 S24 Series Hardware Manual 3 6 2 SAS Expansion Configuration Dual Controller Physical Connections from a Redundant controller RAID to 2U Dual controller JBODs 92 ...

Page 93: ...EonStor DS S12 S16 S24 Series Hardware Manual Single Controller Physical Connections from a Single controller RAID to 2U Single controller JBODs 93 ...

Page 94: ...ink or SAS JBOD controller failure Fault tolerant Links to SAS disk Drives SAS expansion cables will be available with Infortrend s JBODs Note that if many JBODs are connected a longer SAS external cable e g a 120cm cable may be necessary for connecting a JBOD from the opposite direction offering high redundancy One expansion link connects JBODs from RAID to the nearest JBOD and then to the farthe...

Page 95: ...an be identified by the expanders locations i e upper controller slot Controller A Slot A or the lower controller slot Controller B Slot B On the RAID subsystem each RAID controller can be considered as managing a separate SAS Domain With the help of the port selector mechanism on the MUX boards the idea of SAS Domain applies even when SATA drives are used in a dual controller JBOD ...

Page 96: ...B9 straight cable no null modem required should be supplied by the user LAN port A LAN cable should be supplied by the user The serial port s defaults are Baud Rate 38400 Data Bit 8 Parity None Stop Bit 1 Flow Control Hardware For TCP IP connection and firewall configuration with a management station running SANWatch please refer to SANWatch s online help or User s Manual If your environment has n...

Page 97: ...stalled on the controller boards CBM Make sure the CBM has been properly installed if necessary before power on Hard drives Hard drives have been correctly installed in the drive trays Drive trays All the drive trays whether or not they contain a hard drive have been installed into the subsystem Cable connections The subsystem has been correctly connected to host computer s management computers or...

Page 98: ...wer cord connections 1 Remove power cords and cable clamps from the accessory boxes 2 Combine cable strap with cable clamp Attach cable clamps to the power cords by opening and enwrapping the plastic ring around the base of power cords Cable clamp fits here Adjust the position of cable straps using the release tab 98 ...

Page 99: ...rdware Manual Release tab Adjust the position so that when a power plug is connected to system power the barb anchor can be inserted into the anchor hole above the power socket S12 and S16 RAID models S12X Gxxxx and S24 RAID models 99 ...

Page 100: ...ystem it is advisable to turn on both power supplies If only one PSU is operating and that PSU fails system downtime will occur For S24 RAID models Although the PSUs are redundant and two PSUs can provide sufficient power to the system it is advisable to turn on all three power supplies If only two PSUs are operating and one fails the system will enter idle state I O will cease and downtime will o...

Page 101: ...ocess indicating that system status is ready System initialization and the power on self test may take up to five minutes and the system fault LED may light up during the process The system fault LED will turn off after a successful boot up process NOTE The subsystem has been designed to run continuously If a component fails the fault can be corrected online 101 ...

Page 102: ...e below Initializing Please Wait This screen appears when the PSUs are turned on Power On Self Test Please Wait System is performing a self test Power on Init Completed System power on self test is completed DS S12x xxxx System is accessing various interfaces DS S12x xxxx 1GB RAM Wait Verifying installed memory DS S12x xxxx System is ready You can now start to configure the subsystem DS S12x xxxxx...

Page 103: ...ications running on the host computers to stop all I O access to the subsystem Step 2 Flush the cache Locate the C_Dirty LED on the controller module to check if there is still cached data in the memory Use the Shutdown Controller function in firmware to flush all cached data This prepares the RAID subsystem to be safely powered down Step 3 Turn off the power Power off the subsystem using the powe...

Page 104: ...ing Features You may monitor the system through the following features Firmware The RAID controller in the system is managed by a pre installed firmware which is accessible in a terminal program via the serial port For more details see the Firmware manual in the CD ROM SANWatch SANWatch is a Java based Graphical User Interface GUI that can to monitor and manage the system locally or remotely over ...

Page 105: ...Watch s Notification Manager notifies users or events through email MSN etc Notification Manager LEDs LED indicators notify users of system status events and failures LEDs are located on both the front and rear panel of the chassis For details see and subsequent sections Audible alarm Audible alarm will be triggered in case of system failures For details see 4 4 4 S24 RAID System Cooling module LE...

Page 106: ...D The cooling fan has failed Alarms and I2C Bus 4 2 Front Panel 4 2 1 LCD Keypad for RAID Models Keypad Butttons The LCD keypad on RAID subsystems consists of five buttons three LEDs and a 16x2 character LCD screen that provides access to firmware embedded utilities Here are the definitions of the buttons 106 ...

Page 107: ...viewing items In the bottom row of the main menu View and Edit Event Logs the most recent event is displayed Browsing events To see detailed description of each event use the arrow keys to select an event and press and hold down the ENT key until a short beep sound is heard then use arrow keys to browse through the description lines If you tab the ENT key lightly you may choose to delete the event...

Page 108: ...the system or the RAID controller has failed BUSY White FLASHING indicates that there is active traffic on the host drive channels OFF indicates that there is no activity on the host drive channels ATTEN Attention Red ON indicates that a component failure status event has occurred OFF indicates that the system and all its components are operating correctly NOTE During the power on process the ATTE...

Page 109: ...quiring services Power Green Amber Green indicates that the system is powered properly Amber indicates that there is a power failure in the system Cooling Fan Green Amber Green indicates that the cooling fan is operating properly Amber indicates that the there is a cooling fan failure in the system Thermal Green Amber Green indicates that the internal temperature is within the safety threshold Amb...

Page 110: ... 110 Amber normally Amber indicates that the system has encountered abnormal conditions Mute Service Button N A Pressing less than one second mutes the audible alarm Pressing more than two seconds sends a service notification to the host computer ...

Page 111: ...dicators to find the correct location of the failed drive Name Color Status Drive Busy Blue FLASHING indicates data is being written to or read from the drive The drive is busy OFF indicates that there is no activity on the disk drive Power Status Green Red GREEN indicates that the drive bay is populated and is working normally RED indicates that the disk drive has failed or a connection problem o...

Page 112: ...icates that a component failure has occurred or inappropriate RAID configurations have caused system faults It is also lit during the initialization process C_Dirty Amber ON indicates the following Cache Memory is dirty Data in flash backup module is being flushed to cache Errors occurred with cache memory ECC errors Data is being flushed from flash backup module to drive when power is restored Ba...

Page 113: ...hat the detected temperature reading is within the safe range CBM Status Green Amber Green steady on indicates the CBM module is ready Both a BBU and flash modules are present Amber steady on indicates CBM failure meaning either BBU or flash has failed When lit it also indicates either BBU or a flash is missing in a redundant controller system Blinking means a BBU is being charged OFF means BBU is...

Page 114: ... component failure has occurred It is also lit during the initialization process SAS Speed LED SAS Link LED Name Color Status SAS Link Green Steady GREEN indicates that all 4 PHYs are validly linked to external devices Blinking indicates one of the 4 PHYs links has failed OFF indicates all 4 PHYs are offline SAS Speed Green Amber Green indicates 6Gb s link speed Amber indicates 3Gb s link speed OF...

Page 115: ...lidated after a few seconds See below for how to use the push button 4 3 4 Ethernet Management Port LED for RAID Models One Ethernet management port is located on each controller s faceplate Two LEDs indicate Ethernet connection speed and link status Ethernet Management Port Link LED Activity LED Name Status Status Link Status On Green The management port is connected to a node or networking devic...

Page 116: ...er module houses four FC host ports Each of these ports has two LEDs for displaying the operating status Name Color Status Link Green ON indicates an established link Off means a link is broken 8 4 2G Green Amber Green indicates 8Gb s connection Amber indicates 4Gb s connection OFF indicates 2Gb s speed or no connection 116 ...

Page 117: ...ts has two LEDs for displaying the operating statuses Name Color Status SAS Link Status Green Steady Green indicates that all 4 PHYs are validly linked to external devices Blinking indicates less than 4 PHY links are connected OFF indicates all 4 PHYs are offline SAS Speed Status Green Amber Green indicates a 6Gb s link Amber indicates a 3Gb s link OFF indicates that there is no connection 117 ...

Page 118: ...icates the link has failed OFF indicates offline 4 3 7 iSCSI Host Port LED for iSCSI RAID Models Speed LED Link LED Two LEDs located on each port indicate the Ethernet connection speed and link status Name Color Status Speed Green ON indicates currently connected with GbE speed OFF means connected with 10 100 speed Link Status Green ON indicates the port is linked BLINKING indicates active transmi...

Page 119: ...ils you need to replace the PSU For details see 5 4 Replacing the Power Supply Module 4 4 1 S12x Rxxx Models and S16 RAID Power Supply Unit LED PSU LED Status Description Flashing Green The system is connected to power supply but the power switch has not turned on On Green The PSU is operating normally On Red The PSU has failed and is unable to provide power to the subsystem 119 ...

Page 120: ...er supply has not been turned on The PSU module LED will blink when the system is connected to a power source but not yet turned on Static Green The PSU is operating normally and experiencing no problem Static Red The PSU has failed and is unable to provide power to the system OFF The PSU is not turned on and the power cord is disconnected 120 ...

Page 121: ...g red LED on the PSU module panel When the fan fails the LED turns on FAN0 LED FAN1 LED FAN2 LED FAN3 LED Status Description OFF The cooling fan operates normally ON RED The cooling fan has failed 4 4 4 S12x Gxxxx Models RAID System Cooling Module LED Status Description OFF The cooling fan operates normally ON RED The cooling fan has failed 121 ...

Page 122: ...ny of the following components fails the audible alarm will be triggered Cooling fan modules PSU modules CBM module Hard disk drives Sensors or presence detection circuitries If the system administrator hears an alarm the manager must read the error message on the terminal or SANWatch screen to determine what has triggered the alarm and then take appropriate actions to rectify the problem The Alar...

Page 123: ...t resort function All configurations such as parameters and host LUN mappings will be erased You may need to restore default settings in the following cases When the firmware update requires it When you need to retrieve the password to access the RAID subsystem 4 6 1 Restoring Default Settings for Dual Controller Models To restore default settings for dual controller models follow these steps 1 St...

Page 124: ...ware event message appear you may release the Restore Default button the system default has been restored 8 Power off the system 9 Replace Controller A with Controller B Controller B will be inserted in Controller A s slot and the original Controller B slot will still be empty 10 Restore default settings for Controller B 11 Put both Controller A and Controller B into their original positions and p...

Page 125: ...ID LUN mapping associations e g which logical drive is associated with which host ID LUN 4 Power off the RAID subsystem 5 Press and hold the Restore Default button on Controller A You may use a straighten paper clip to press the button While pressing the Restore Default button down power on the RAID subsystem 6 When the Restore Def LED will turn on and the Default Restored firmware event message a...

Page 126: ... component replacements When inserting a removable module do not use excessive force Forcing or slamming a module can damage the connector pins either on the module itself or on the backplane The following components can be replaced Controller module See 5 1 Replacing the Controller Module for details Memory module See 5 2 Replacing the Memory Module for details CBM module See 5 3 Replacing the CB...

Page 127: ...ly Confirm all controllers have the same firmwares export and save the NVRAM data For detail procedures on how to upgrade the controller firmware please refer to a EONSTOR DS SANWatch User Manual section 4 8 4 Upgrading the Firmware on page 127 b Firmware Manual section 17 System Functions Upgrading Firmware on page 322 To export and save NVRAM data please refer to the Firmware Manual section 3 7 ...

Page 128: ...wer switches and unplug the power cords from both PSUs power supply unit Power Switch Power Cord 5 Disconnect all cables that are connected to the controller module 6 Loosen the screw that secures the control module s ejection levers 7 Pull the ejection levers down The controller module will automatically ease out of the controller module bay Ejection levers 128 ...

Page 129: ...troller LED should turn on properly 13 For single controller models or replacing both controllers simultaneously Restoring NVRAM data For detail procedures on how to restore the NVRAM data please refer to the Firmware Manual section 3 7 6 Restoring NVRAM from Disks 5 2 Replacing the Memory Module for RAID Models The RAID controller comes with a pre installed DDRII DIMM module and supports up to 4G...

Page 130: ...e ejected from the socket DIMM socket 5 Insert the replacement module Make sure the side clips are in the open positions Align the DIMM module with the socket and and firmly push the DIMM module into the socket The side clips will close automatically and secure the DIMM module into the socket 6 If applicable Reinstall the BBU module 7 Reinstall the controller module into the chassis 5 3 Replacing ...

Page 131: ...wer and self protection state A BBU module has been charged for over twelve hours A timer is embedded with the charger When this occurs the charger will enter a timer fault state Charging will resume automatically after you remove re install the BBU module or reset the system Follow these precautions when you install the BBU Use the replacement BBU supplied by InforTrend Use of battery cells provi...

Page 132: ... controller NOTE A replacement BBU takes approximately twelve hours to charge to its full capacity The life expectancy of a BBU is three years If the cause of a failure cannot be determined even after a BBU module is replaced contact your system vendor 5 3 3 Replacing the FBM To replace the FBM follow these steps Top Screw Side Screw Top Cover 132 ...

Page 133: ...e it from the socket 5 Insert the replacement FBM into the socket at a 15 degree angle When fully inserted press the flash module down until it is snapped by the retention latches 5 4 Replacing the Power Supply Module The power supply modules PSU_ are fully redundant Each PSU module is housed in a robust steel canister 5 4 1 Detecting a Failed PSU If a PSU fails the system notifies you through the...

Page 134: ... from EonStor DS ASIC400 series They look similar but they may come with cooling fans with different rotation speeds and may not be sufficient for your ASIC667 models To replace a PSU follow these steps 1 Power off the PSU The power switch is located on each PSU s rear panel Power Switch 2 Disconnect the power cord 3 Loosen the retention screw that secures the extraction handle to the chassis Rete...

Page 135: ...e notches on the sides of the handle can snap onto the metal anchor pins placed along the interior walls of the PSU slot Push the PSU into chassis and when you feel the contact resistance use slightly more force to engage the back end connectors Push the handle downwards to secure the module 6 Fasten the retention screw 7 Reconnect the power cord 8 Power on the PSU module 135 ...

Page 136: ...on screw that secures the extraction handle to the chassis using a Phillips screwdriver See below drawing for its location PSU Parts Identification Step 4 Remove the PSU module by pulling the extraction handle down The extraction handle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU module out of the system If the system is mounted in a rackmo...

Page 137: ...rupted It is therefore recommended the replacement procedure is completed in less than five 5 minutes to prevent the system from overheating Step 5 Install the replacement module Make sure the extraction handle is held at its lowest position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins on the interior walls of the PSU slot Push the PSU into chassis and ...

Page 138: ...tion screw through the PSU extraction handle Step 7 Replace the power cord that connects the PSU module to the mains Step 8 Power on the PSU module 5 4 4 Replacing the PSU on S24 RAID System Step 1 Power off the PSU The power switch is located on each PSU s rear panel Step 2 Disconnect the power cord that connects the PSU to the power source 138 ...

Page 139: ... the chassis using a Phillips screwdriver See below drawing for its location Step 4 Remove the PSU module by pushing the extraction handle downwards The extraction handle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU module out of the system If the system is 139 ...

Page 140: ...s than five 5 minutes to prevent a prolonged disruption to system airflow Step 5 Install the replacement module Make sure the extraction handle is held at its lowest position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins on the interior walls of the PSU slot Push the PSU into chassis and when you feel the contact resistance pull the handle upwards to sec...

Page 141: ...ower on the PSU module 5 5 Replacing a Cooling Module 5 5 1 For S12x Rxxxx Models and S16 series WARNING DO NOT try to replace the cooling module on your own Always contact technical support and let properly trained service personnel take care of the replacement procedures The subsystem is equipped with four cooling fans two within each power supply These cooling modules control the operating temp...

Page 142: ...er Manual in the CD ROM for details Replacing the Module The failed cooling module should be replaced as soon as possible but only when you have a replacement module in your hand Contact technical support for more details See 6 4 Contact Information for details 5 5 2 For S12x Gxxxx Models Redundant cooling modules The system is equipped with three 3 cooling blowers one 1 within each cooling module...

Page 143: ...hen fully inserted the retention latches will hold the module in place Step 3 A firmware event will prompt shortly afterwards stating that the cooling module is back online The LEDs on the replacement module should not be lit when installed 5 5 3 For S24 series Detecting a failed cooling module If a cooling module fails system firmware and SANWatch manager will deliver warning events The LEDs loca...

Page 144: ...se one hand to push the retention latch to the side while using another hand to hold and pull on the fan module handle Removing a Cooling Module Step 2 Once released from the module bay remove the faulty module Step 3 Install the replacement module by pushing it gently into the module bay You may need to flip the retention latch while installing the replacement module When fully inserted the reten...

Page 145: ... part and interface connectors To replace a hard drive follow these steps 1 Identify the drive tray Use the firmware utility SANWatch or the LED on the drive tray to identify faulty hard drive s The drive bays are numbered from left to right and then from top to bottom 2 Unlock the drive tray bezel Use a flat blade screwdriver to set the groove in the horizontal orientation 3 Open the drive tray P...

Page 146: ...m the chassis 5 Remove four retention screws The screws secure the hard drive to the drive tray Installing a Hard Drive without a MUX Board SAS drives Installing a Hard Drive with a MUX Board SATA drives 6 Replace the drive After swapping the drive fasten the retention screws back 7 Insert the drive tray back to the enclosure Install the drive tray with the front bezel open When fully inserted clo...

Page 147: ...t and rear sections of the chassis as mentioned previously in section 1 2 3 Internal Backplane The internal backplane contains a circuit board that provides logic level signals and low voltage power paths Thermal sensors and I2C devices are embedded to detect system temperatures and PSU cooling module operating status And as this board contains no user serviceable components when damaged you will ...

Page 148: ...e integrity of the backplane board 2 Record your differential diagnosis findings and consult with Infortrend Technical Support 3 If the system is still operable you can choose to leave it running but remember to fill up all module slots after swapping them around empty module slots will interrupt airflow 4 As a faulty backplane board may affect the system in a variety of ways performance stability...

Page 149: ...se refer to EONSTOR DS SANWatch User Manual section 4 8 3 Replacing System Configurations on page 126 If you choose to manually set all settings you may skip this step Step 5 Power off the system refer to section 3 7 6 Power Off Procedure disconnect all cables and remove all modules from the existing enclosure Step 6 Remove the existing enclosure from your rack and install the new enclosure onto t...

Page 150: ...p 10 Once your storage pool has been confirm is indeed back online you may restore your original settings please refer to EonStor DS SANWatch User Manual section 4 8 3 Replacing System Configurations on page 126 or you can choose to do so manually 150 ...

Page 151: ...nnels All drive channels are pre configured and cannot be changed SAS host RAID models S12S S16 S24Sseries Host O S Compatibility Host O S independent Host Interface 3Gb s or 6Gb s Multi lane SAS SFF 8088 host ports Host Channels Multiple SAS PHYs logically combined into 2 host channels per controller Drive Interface 12 16 or 24 drive bays for 6Gb s SAS or 3Gb s SATA drives Drive Channels All driv...

Page 152: ...ite policy Number of LUNs Pre installed DDR II module with ECC registered in one DIMM socket Multiple Target IDs Host Channel Up to 32 per host ID for a total of 1024 on all host channels Aliases for Target IDs Yes Firmware on Flash Memory Yes CPU 2x RISC based CPUs Host Channel Chip Controllers PMC chipsets DIMM Slot For one 240 pin DDR II SDRAM module ASIC Infortrend ASIC667 64 bit chipset Flash...

Page 153: ...e Enclosure Management Service via I 2 C interface Yes Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Manual and Automatic Rebuild upon Failed Drive Replacement Yes Manual Clone of Suspected Failed Drive Yes Concurrent Rebuild on Multiple Drives in a RAID 0 1 Logical Drive Yes Salvage the 2 nd Temporary Fai...

Page 154: ... Protection Auto shutdown when lost cooling or exceeded ambient temperature over voltage protection is also available S24 Series Input Voltage 100VAC 8A to 240VAC 4A with PFC auto switching Frequency 50 to 60 Hz Power consumption 434W busy 408 9W idle 6 1 5 Dimensions S12 series Dimensions Without chassis ears protrusions With chassis ears protrusions Height 88mm 89mm Width 446mm 481 6mm Length 51...

Page 155: ...level to 40 000ft Shock Half sine Operating 5G half sine 11ms pulse width Non operating 15G half sine 11ms pulse width Vibration Random Operating 5 to 500Hz 0 25Grms X Y Z 30min Non operating 5 to 500Hz 1 0Grms X Y Z 30min Sine Operating 5 to 500Hz 0 2Grms X Y Z Sine 1hr sweep Non operating 5 to 500Hz 1 0Grms X Y Z Sine 1hr sweep Acoustic Noise 65dBA boundary 60dBA normal 6 2 Pinouts Models Interf...

Page 156: ...ansmitter Disable Module electrical input disables on high or open 4 MOD_DEF 2 Module definition 2 Two wire serial ID interface data line SDA 5 MOD_DEF 1 Module definition 1 Two wire serial ID interface clock line SCL 6 MOD_DEF 0 Module definition 0 Grounded in module module present indicator 7 No Connect Internal pullup 30KΏ to Vcc 8 RX_LOS Indicates loss of signal High indicates loss of received...

Page 157: ...DATA In 19 TD Inverse Transmitter Data In 20 VEET Transmitter Ground 6 2 2 SAS Host Port Pinouts for SAS Host RAID Models The Mini SAS host ports comply with the SFF 8088 specification Pin Name Pin Name A1 GND B1 GND A2 RX0 B2 TX0 A3 RX0 B3 TX0 A4 GND B4 GND A5 RX1 B5 TX1 A6 RX1 B6 TX1 A7 GND B7 GND A8 RX2 B8 TX2 A9 RX2 B9 TX2 A10 GND B10 GND A11 RX3 B11 TX3 A12 RX3 B12 TX3 A13 GND B13 GND 6 2 3 G...

Page 158: ...hrough twisted pair media 6 2 4 DB 9 Serial Port Cable for RAID Models Pin Name Description 1 DCD1 Data Carrier Detect 2 RXD1 Receive Data 3 TXD1 Transmit Data 4 DTR1 Data Terminal Ready 5 GND Ground 6 DSR1 Data Set Ready 7 RTS1 Request to Send 8 CTS1 Clear to Send 9 RI1 Ringing indicator The DB 9 to DB9 Y cable connects the COM1 serial ports on redundant RAID controllers for maintenance free term...

Page 159: ...troller end to females PC end IFT 9373AYCab 6 2 5 Ethernet Management Port Pinouts for RAID Models Pin Name Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 6 2 6 SAS Expansion Port Pinouts The Mini SAS host ports comply with the SFF 8088 specification RAID Controller 159 ...

Page 160: ...X2 A9 RX2 B9 TX2 A10 GND B10 GND A11 RX3 B11 TX3 A12 RX3 B12 TX3 A13 GND B13 GND 6 2 7 STP Ethernet Cable Optional Accessory Fibre Host RAID Models This shielded twisted pair cable is an optional accessory item More details are shown below Description SFTP CAT5E Ethernet cable Color black Connector 8P8C plug covered by metal shield Cable type round cable 24AWG 4P braided wire OD 6 2mm 160 ...

Page 161: ...00 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 1995 A2 2000 IEC 61000 4 3 1995 A2 2006 IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2003 A1 2004 A2 2006 IEC 61000 4 8 1993 A1 2000 IEC 61000 4 11 2004 IEC 61000 3 2 IEC61000 3 3 BSMI CNS 13438 FCC FCC Part 15 subpart B Environment IEC 60068 2 MIL STD 810E 883E ISTA ASTM D3332 IPC TM 650 Others ISO7779 3744 RoHS Micros...

Page 162: ...e following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this...

Page 163: ...r safety Infortrend is committed to being properly prepared and taking all the necessary steps that will result in our compliance with the new European directive RoHS 2002 95 EC on or before the specific dates set forth in those applicable laws and regulations Infortrend is applying its own internal efforts and expertise and is working closely with customers and suppliers to achieve compliance whi...

Page 164: ...help to conserve natural resources For more details about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product This product utilizes STA standards compliant interfaces 6 4 Contact Information 6 4 1 Customer Support For latest software or firmware updates contact your system vendor or visit Infortrend s VIP...

Page 165: ...Tel 86 10 6310 6168 Fax 86 10 6310 6188 sales cn infortrend com support cn infortrend com http esupport infortrend com tw http www infortrend com cn Europe EMEA Infortrend Europe Limited 1 Cherrywood Stag Oak Lane Chineham Business Park Basingstoke Hampshire RG24 8WF UK Tel 44 1256 707 700 Fax 44 1256 707 889 sales eu infortrend com support eu infortrend com http esupport infortrend europe com htt...

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