IBM WorkPad Workpad, Handbook

Page: 236 / 292

Page 226 Frequently Asked Questions
I tried to do a modem
HotSync operation,
but it did not
complete
successfully. Check the following on your computer:
■
Make sure your computer is turned on
and that it does not shut down
automatically as part of an energy-
saving feature.
■
Make sure the modem connected to
your computer is turned on and is
connected to the outgoing phone line.
■
Make sure the modem you are using
with your PC companion has an on-off
switch. Your PC companion cannot
“wake up” a modem that has an auto-off
feature.
■
Make sure the modem is connected
properly to your computer and is
connected to the incoming phone line.
■
Make sure Modem is checked in the
HotSync Manager menu.
■
Confirm that the Setup String in the
Setup dialog box configures your
modem correctly. You may need to
select a different Modem Type or enter a
custom Setup String. Most modems
have a Setup String that causes them to
send initial connection sounds to a
speaker. You can use these sounds to
check the modem connection.
■
Confirm that the Speed setting in the
Setup dialog box works for your
modem. If you have problems using the
As Fast As Possible option or a specific
speed, try using a slower speed.
■
Make sure you are not running another
program, such as WinFax, CompuServe,
or America Online, that uses the serial
port you selected in the Setup dialog
box.
■
Make sure your modem resets before
you try again. (Turn off your modem,
wait a minute, then turn it back on.)