IBM TotalStorage NAS Gateway 500, Service Manual

Page: 177 / 471

Table 16. Service processor error codes (continued)
Error code Description Action or
possible failing FRU
4064 0EA4 The service processor detected a problem, but
was unable to isolate the source.
Call service support.
4064 0EAF Service processor code and system type are
unknown.
1. Check for system firmware updates.
2. Call service support.
4064 0EB0 JTAG problem Go to “MAP 1541: JTAG Problem Isolation” on
page 71.
4064 0EB1 Attention line 0 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB2 Attention line 1 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB3 Attention line 2 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB4 Attention line 3 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB5 Attention line 4 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB8 Attention line 7 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EB9 Attention line 8 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EBA Attention line 9 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EBB Attention line 10 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EBC Attention line 11 stuck fault Go to “MAP 1540: Problem Isolation Procedures”
on page 69.
4064 0EE1 Service processor firmware: invalid MRU to FRU
mapping
1. Check for system firmware updates.
2. Call service support.
4064 0EE2 Service processor firmware fault
1. Check for system firmware updates.
2. Call service support.
4064 0EE5 Firmware error, no callout available
1. Check for system firmware updates.
2. Call service support.
4065 0001 Scan interface basic assurance tests detected a
CEC backplane fault
CEC backplane
Location code: U0.1-P1
4065 0002 CEC backplane fault
1. Check JTAG cable connections.
2. CEC backplane
Location code: U0.1-P1
4065 0003 Scan interface basic assurance tests detected
processor fault
1. Check JTAG cable connections.
2. Processor card
Location code: U0.1-P1-C1
Chapter 5. Error code to FRU index
157