HTC P6500, User Manual

Page: 220 / 250

220 Managing Your PDA Phone
Hard reset
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings - the
way it was when you first purchased it and turned it on. Any programs you
installed, data you entered, and settings you customized on your device will
be lost. Only Windows Mobile® software and other pre-installed programs
will remain.
Important
If
Encrypt files placed on storage cards
is or was enabled before, then
backup all files from the storage card before using Clear Storage, hard
reset or updating the ROM system software. Otherwise you will no longer
be able to access the encrypted files on the storage card. Use ActiveSync
or Windows Mobile Device Center to transfer files between your storage
card and computer. After the procedure, copy your files back to the
storage card.
To perform a hard reset using device keys
1.
Press and hold the left SOFT KEY and the right SOFT KEY, and at the
same time, use the stylus to press the RESET button at the bottom of
your device.
2.
Release the stylus, but continue pressing the two SOFT KEYs until you
see the following message on the screen:
This operation will delete
all your personal data,
and reset all settings to
the manufacturer default
settings. Press SEND to
restore manufacturer
defaults, or press any
other button to cancel.
3. Release the two SOFT KEYs, and then press TALK ( ).
Warning!
Your device will be set back to factory default settings. Ensure any
additional installed programs and/or user data have been backed up before
a hard reset is performed.