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Chapter 6
Troubleshooting
Chassis Code to FRU Decode
94
Step 2.
The Source Detail, the Source ID, and the Problem Detail values are all not applicable for the
Processor row of the table.
Step 3.
The FRU column of the table identifies the FRU as a failing processor.
Step 4.
The Action column of the table instructs us to use the Info Menu and PR command of the BCH
Main Menu to identify the failing processor.
Here is the output of Step 4 in our example:
Main Menu: Enter command or menu > in
---- Information Menu ----------------------------------------------
Command Description
------- -----------
ALL Display all system information
BootINfo Display boot-related information
CAche Display cache information
ChipRevisions Display revisions of major VLSI
COprocessor Display coprocessor information
FRU Display FRU information
FwrVersion Display firmware version
IO Display I/O interface information
LanAddress Display Core LAN station address
MEmory Display memory information
PRocessor Display processor information
WArnings Display selftest warning messages
----
Information Menu: Enter command > pr
PROCESSOR INFORMATION
HVERSION SVERSION Processor
Processor Speed Model Model/Op CVERSION State
--------- -------- -------- -------- -------- -------------
1 440 MHz 0x05c4 0x0491 2. 0 Active
3 440 MHz 0x05c4 0x0491 2. 0 Stopped:Nonresponding
Central Bus Speed (in MHz) : 82
Software ID (dec) : 1635329341
Software ID (hex) : 0x6179253d
Software Capability : 0x01100000f0
Information Menu: Enter command >
Processor #3 is
Stopped:Nonresponding
. Replace Processor #3.
Interpreting System Alerts
System Alerts are reported to the system console when a problem is detected by the Service Processor. These
alerts are stored in the Service Processor Error Logs. When this new alert is added to the log file, it will cause
the front panel ATTENTION LED to blink.
Summary of Contents for L1000 - 9000 - 0 MB RAM
Page 7: ...Contents vii Typical Installation Schedule 207 Site Inspection 208 Delivery Survey 212 ...
Page 8: ...Contents viii ...
Page 10: ...Tables x ...
Page 12: ...Figures xii ...
Page 14: ...xiv ...
Page 16: ...Chapter 1 Server Overview 2 ...
Page 17: ...Chapter 2 3 2 Server Unpacking and Installation ...
Page 37: ...Chapter 3 23 3 Installing Additional Components ...
Page 60: ...Chapter 3 Installing Additional Components Installing Disk Drives 46 ...
Page 61: ...Chapter 4 47 4 Cable Connections ...
Page 91: ...Chapter 5 77 5 Utilities ...
Page 98: ...Chapter 5 Utilities Configuring the Rev B Guardian Service Processor GSP 84 ...
Page 99: ...Chapter 6 85 6 Troubleshooting ...
Page 134: ...Chapter 6 Troubleshooting Fan Power Supply and Disk LED States 120 ...
Page 189: ...Appendix A 175 A Parts and Accessories ...