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Chapter 6
Troubleshooting
Chassis Code to FRU Decode
93
Power Supply Failure Example
GSP> sl
SL
Which buffer are you interested in :
Incoming, Activity, Error, Current boot or Last boot ? (I/A/E/C/L) e
e
Do you want to set up filter options on this buffer ? (Y/[N]) n
n
Type + CR and CR to go up (back in time),
Type - CR and CR to go down (forward in time),
Type Q to escape.
Log Entry # 0 :
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required
REPORTING ENTITY TYPE: 2=power monitor - REPORTING ENTITY ID: 00
CALLER ACTIVITY: 4=monitor - CALLER SUBACTIVITY: 04=low voltage power supply
SOURCE: 4=power - SOURCE DETAIL: 4=high voltage DC power - SOURCE ID: 02
PROBLEM DETAIL: A=unexpected - ACTIVITY STATUS: F
Data 0 : Low=00000000 : High=00000000 - type 0 = Data Field Unused
Data 1 : Low=0F152A28 : High=00006303 - type 11 - Timestamp 04/15/1999 21:42:40
Problem Analysis
Step 1.
Find the Source value. In this example, it is
SOURCE: 4=power
.
Use the
Power
row of the Error Chassis Log-to-FRU Decoder table.
Step 2.
Find the Source Detail value. In this example, it is
SOURCE DETAIL: 4=high voltage DC power
.
Use the
High Voltage DC Power
row of the table.
Step 3.
Find the Source ID value. In this example, it is
SOURCE ID: 02
.
The failing power supply is Power Supply #2.
Step 4.
The Problem Detail for this row is not applicable.
Step 5.
The FRU column of the table identifies the FRU as the Power Supply.
The correct action would be to replace Power Supply #2, located in the front of the system.
Processor Failure Example
Log Entry # 1 :
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required
REPORTING ENTITY TYPE: 0=system firmware - REPORTING ENTITY ID: 01
CALLER ACTIVITY: 1=test - CALLER SUBACTIVITY: 62=implementation dependent
SOURCE: 1=processor - SOURCE DETAIL: 1=processor general - SOURCE ID: 00
PROBLEM DETAIL: 3=functional failure - ACTIVITY STATUS: 0
Data 0 : Low=00000003 : High=F7000000 - type 0 = Data Field Unused
Data 1 : Low=0F160920 : High=00006303 - type 11 - Timestamp 04/15/1999 22:09:32
Problem Analysis
Step 1.
Find the Source value. In this example, it is
SOURCE: 1=processor
.
Use the
Processor
row of the Error Chassis Log-to-FRU Decoder table.
Summary of Contents for L1000 - 9000 - 0 MB RAM
Page 7: ...Contents vii Typical Installation Schedule 207 Site Inspection 208 Delivery Survey 212 ...
Page 8: ...Contents viii ...
Page 10: ...Tables x ...
Page 12: ...Figures xii ...
Page 14: ...xiv ...
Page 16: ...Chapter 1 Server Overview 2 ...
Page 17: ...Chapter 2 3 2 Server Unpacking and Installation ...
Page 37: ...Chapter 3 23 3 Installing Additional Components ...
Page 60: ...Chapter 3 Installing Additional Components Installing Disk Drives 46 ...
Page 61: ...Chapter 4 47 4 Cable Connections ...
Page 91: ...Chapter 5 77 5 Utilities ...
Page 98: ...Chapter 5 Utilities Configuring the Rev B Guardian Service Processor GSP 84 ...
Page 99: ...Chapter 6 85 6 Troubleshooting ...
Page 134: ...Chapter 6 Troubleshooting Fan Power Supply and Disk LED States 120 ...
Page 189: ...Appendix A 175 A Parts and Accessories ...