HP L1000 - 9000 - 0 MB RAM User Manual Download Page 1

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User Guide

rp5400 Family of Servers

First Edition

Manufacturing Part Number : A5191-96018

November 2002

USA

Summary of Contents for L1000 - 9000 - 0 MB RAM

Page 2: ...S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 for DOD agencies and subparagraphs c 1 and c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 for other agencies HEWLETT PACKARD COMPANY 3000 Hanover Street Palo Alto California 94304 U S A Copyright Notices co...

Page 3: ...es 25 Installing Peripheral Component Interconnect PCI Cards 30 rp5400 rp5450 PCI Card Slots 30 rp5470 PCI Card Slots 31 PCI I O Card Installation Restrictions 32 PCI I O Card Installation Order 32 Installing a PCI Card 34 Online Addition Replacement OLA R of PCI I O cards 36 Installing Graphics 37 Graphics Troubleshooting 43 Installing Disk Drives 44 4 Cable Connections Core I O Connections 48 Re...

Page 4: ...ion 87 Problem Symptoms and Repair Actions 87 Chassis Code to FRU Decode 91 Cross Referencing Chassis Log Errors to rp54xx FRUs 91 Interpreting System Alerts 94 Interpreting Service Processor Error Chassis Logs 96 Interpreting Chassis Logs Using the chassis_code codes File 98 rp5400 and rp5450 System Block Diagram 100 rp5400 and rp5450 I O Block Diagram 101 rp5430 and rp5470 System Block Diagram 1...

Page 5: ...Replacement 140 PCI Card Separator Extractor Removal 142 PCI Card Separator Extractor Replacement 143 HotPlug Disk Drive Removal 144 HotPlug Disk Drive Replacement 149 HotSwap Chassis Fan Cover Removal 152 HotSwap Chassis Fan Cover Replacement 153 HotSwap Chassis Fan Removal 154 HotSwap Chassis Fan Replacement 155 HotSwap Card Cage Fan Removal 156 HotSwap Card Cage Fan Replacement 157 HotSwap Powe...

Page 6: ...dity Operating Standards 190 Thermal Protection Features 190 C General Site Preparation Guidelines Electrical Factors 192 Computer Room Safety 192 Power Consumption 193 Electrical Load Requirements Circuit Breaker Sizing 193 Power Quality 193 Distribution Hardware 194 Grounding Systems 195 System Installation Guidelines 197 Environmental Elements 198 Computer Room Preparation 198 Cooling Requireme...

Page 7: ...Contents vii Typical Installation Schedule 207 Site Inspection 208 Delivery Survey 212 ...

Page 8: ...Contents viii ...

Page 9: ...nge CRUs 179 Table A 2 Non Exchange CRUs 180 Table B 1 Power Requirements 186 Table C 1 Effect of Humidity on ESD Charge Levels 202 Table C 2 Floor Loading Term Definitions 203 Table C 3 Typical Raised Floor Specifications 204 Table C 4 Customer and Hewlett Packard Information 208 Table C 5 Site Inspection Checklist 209 ...

Page 10: ...Tables x ...

Page 11: ...Figure A 2 Side Service Bay 177 Figure A 3 System Board Access via Top Service Bay 177 Figure A 4 Server Front 178 Figure C 1 Raised Floor Metal Strip Ground System 196 Figure C 2 Delivery Survey Part 1 213 Figure C 3 Delivery Survey Part 2 214 ...

Page 12: ...Figures xii ...

Page 13: ...tinent on line or CD ROM documentation What s New The Upgrade Guide rp5400 Family of Servers is new and was developed to provide customers with system maintenance information for those components called customer replaceable units CRUs Maintenance of CRUs does not require HP customer engineering services except when specifically cautioned The cautions are shown primarily to protect customer product...

Page 14: ...xiv ...

Page 15: ... the PA RISC processor architecture The rp5400 family of servers accommodate up to 16GB of memory and internal peripherals including disks and DVD ROM Tape High availability features include HotSwap fans and power supplies and HotPlug internal disk drives The supported operating system is HP UX ...

Page 16: ...Chapter 1 Server Overview 2 ...

Page 17: ...Chapter 2 3 2 Server Unpacking and Installation ...

Page 18: ...ready installed in a Hewlett Packard E Series cabinet Factory integrated systems reduce the amount of time required to set up and begin server operation 1 Carefully remove the carton and anti static bag from the pallet 2 Remove the front two 2 L brackets Retain the 1 2 inch bolts for later use NOTE As viewed from the front one bracket is located on each side at the base of the cabinet near the fro...

Page 19: ...llet WARNING Use extreme care when rolling the racked system down the ramps A rack containing one rp54xx can weigh up to 418 lbs Do not stand in front of the ramps when rolling the cabinet off the pallet or injury may occur All but the smallest configurations require two persons to safely remove the rack from the pallet If anti tip feet or ballast are not installed or are improperly installed the ...

Page 20: ...earance the fully raised anti tip feet may need to be removed temporarily to clear some obstacles such as door jambs ramps and other large irregularities or obstructions on the floor If you must temporarily remove the anti tip feet to clear an obstacle use extreme caution when moving the cabinet Always reinstall the anti tip feet as soon as the obstacle has been cleared Lower and secure both the a...

Page 21: ...device Lift and move the server in accordance with all local safety regulations Failure to follow this precaution can cause injury to personnel or damage to equipment Unpacking the server The following procedure describes the steps involved in unpacking the server whether to function as a stand alone Deskside unit or to be integrated into a cabinet Step 1 Remove the shipping carton and anti static...

Page 22: ...le to lift the server from the packing material and pallet Carefully move the server to the selected location Step 3 If you are moving the server by an approved lifting device such as Genie Lift remove the tear flap from the front lip of the carton bottom to allow access to the server as illustrated below Removal of the tear flap will reveal a slot between the bottom of the server and the inside b...

Page 23: ...slot located under the center of the server but over the top of the pallet NOTE The server s center of gravity will vary with the hardware configuration but it is generally located slightly behind the middle of the server Step 5 Raise the lifting device platform enough for the server to clear the pallet and packing materials as show below Lifting Device Platform ...

Page 24: ...roved lifting device Lift and move the server in accordance with all local safety regulations Do not attempt to lift the server by the plastic handles on the top and side covers Failure to follow these precautions can cause injury to personnel or damage to equipment Step 1 Unpack the server Step 2 Unpack the deskside enclosure NOTE Ensure that the positioning spring pins in the enclosure base alig...

Page 25: ...forations and the lip of the outside skin should be toward the rear of the server WARNING Stacking rp54xx servers in deskside enclosures is not supported Stacking rp54xx servers in deskside enclosures can damage equipment may cause injury to personnel and may void your warranty or service contract Step 6 Install the Front Bezel Step 7 Locate the two pull tabs One pull tab is longer than the other ...

Page 26: ...el sheet and apply to the back of the longer pull tab NOTE Pull tab and label shown above is for an rp74xx server rp54xx uses the same style label and similar pull tab Step 10 Insert the pull tabs into the front bezel Install the longer pull tab in the left side plastic window in such a way that the rp54xx logo is visible Install the shorter pull tab in the right side plastic window with either su...

Page 27: ...termine what type of cabinet you are installing the slide tray assembly into a E Series cabinets have Parchment white plastic sectional side panels Black painted vertical frame posts with a partial return flange b Approved non E Series cabinets have Single piece metal side panels Gray painted verticle frame posts with full return flanges Step 2 Note the vertical rectangular slots in the return fla...

Page 28: ... 12 Step 5 If the cabinet is an E Series cabinet place the hook of the aluminum spacer marked L 5183 1864 into the appropriate vertical rectangular slot on the front left hand mounting post The hook points downward Similarly place the spacer marked R 5183 1863 into the appropriate slot on the right hand mounting post Step 6 Use one M5 x 16 screw with cress cup washer to attach each spacer to its v...

Page 29: ...positioned in the cabinet so that it is horizontal and level Step 8 Securely fasten the rear of the slide s mounting bracket to the rear vertical mounting post by installing and tightening two of the M5 x 16 screws with cress cup washers thorough the mounting post through the slides mounting bracket and into the threaded nuts attached to the mounting bracket Hook Guide Pin ...

Page 30: ...ess cup washer to attach the front of the slide to the vertical mounting post Insert the screw through the slide through the center hole of the aluminum spacer through the vertical mounting post and tighten into the sheet metal nut located at that position Step 11 Use a procedure similar to steps 7 through 10 to install the right hand slide bracket assembly marked 337079 1R and then proceed to ste...

Page 31: ...to the right of the center of the tray Slide the tray all the way down on both sides so that the pins reach the top of the slots in the side of the tray Step 13 Use six M5 x 12 screws without washers to attach the tray to the slides Three screws are used to attach each slide Insert the screws through the slides through the tray and tighten into the threaded nuts located on the inside of the sides ...

Page 32: ...king and Installation Install Stand Alone Server in a Cabinet 18 Step 15 Position the server on the tray aligning the plunger pins with the alignment holes in the chassis Step 16 Release the plunger pins to secure the server ...

Page 33: ... For information on additional qualified 3rd party cabinets and rail kits contact the nearest Hewlett Packard Response Center Identifying Approved Non E Series HP Cabinets Approved Non E Series cabinets have black frames one piece outside sheet metal skins a partial return flange and requires the installation of the aluminum spacer blocks supplied with the rail kits Approved Non E Series cabinets ...

Page 34: ...and does not require the installation of the aluminum spacer block supplied with the rail kits E Series cabinets include the following product numbers A5134A A5136A A5136A A4900A A4901A A4902A J1500A J1502A and J1502A Identifying Static Rail Kit Hewlett Packard has currently approved two static rail kits for use in cabinet mounting the rp54xx server They are illustrated below A5575A Kit Rail A5562...

Page 35: ...rail mounting height in the cabinet Allow for the following space requirements For each rp54xx server allow 31 8cm 12 5 inches vertically 7 EIAs or Rack Units RUs If installing the A5575A rail kit allow an additional vertical 4 45cm 1 75 inches 1 EIA each set of rails Step 2 Install sheet metal nut s in the vertical cabinet posts at the required height for the kit being installed Install the first...

Page 36: ...r 2 Server Unpacking and Installation Stationary L Bracket Rail Assembly 22 For installation of other qualified cabinet and rail combinations refer to the safety precautions and instructions accompanying them ...

Page 37: ...Chapter 3 23 3 Installing Additional Components ...

Page 38: ...arately They can be installed after the cabinet has been unpacked and positioned Some of the internal components that are packed separately are not user installable To maintain warranty validation these items must be installed by a Hewlett Packard Customer Engineer If you received either or both of the components listed below contact your Hewlett Packard provider to arrange for installation Centra...

Page 39: ... The capacity of DIMMs within a pair must be the same Install DIMMs with the greatest capacity in the lowest slot numbers Install DIMMs the following slot order 0a b 1a b 2a b 3a b and so on Installing rp5400 and or rp5450 DIMMs Step 1 Power down and unplug the rp54xx server CAUTION DC voltages are present when the server is connected to AC power Do not install or service rp54xx internal component...

Page 40: ...wo handles on the baffle and lift the baffle remove it CAUTION Observe all ElectroStatic Discharge ESD precautions Do not touch internal components Failure to observe ESD precautions can cause damage to components Step 5 Observe Electrostatic Discharge ESD precautions Step 6 Refer to the following graphic for memory slot locations ...

Page 41: ...in slot 0a and PSM 0 when installing a DIMM in slot 1b If either PSM is removed to install memory ensure it is re installed Step 7 Replace the air baffle Tighten the four captive screws to secure the air baffle in place Step 8 Replace the top cover Tighten the four captive screws to secure the top cover in place Step 9 For rack configurations insert the rp54xx server back into the rack Step 10 For...

Page 42: ...ent when the server is connected to AC power Do not attempt to install or service CPUs Memory PSMs the Platform Monitor or PCI I O cards installed in non Turbo slots 1 6 while DC voltage is present Failure to observe this warning may result in damage to the server Step 2 Make the top of the server accessible for service Step 3 Loosen the captive T 15 screws that hold the top cover in place then gr...

Page 43: ...kings on the top of the Memory Clip aligned with the DIMM slot markings on the Memory Carrier g Secure the Memory Clip using the captive screws h Seat the Memory Carrier into the appropriate slot on the System Board i Push down on the extractor levers and snap them into place Step 7 Replace the air baffle Tighten the four captive screws to secure the air baffle in place Step 8 Replace the top cove...

Page 44: ... or GSP cards in these slots Slots 3 6 are non Turbo slots These four Non Turbo slots share a single 250MB s PCI bus run at 33MHz and support 32 and 64 bit PCI cards Non Turbo slots are incapable of HotPlug functionality The server must be turned off prior to removing or installing PCI cards in these slots Slots 7 12 are Turbo slots Each Turbo slot has a dedicated 250MB s PCI bus run at 66MHz and ...

Page 45: ...apable of HotPlug functionality The server must be turned off prior to removing or installing PCI cards in these slots Slots 5 10 are Turbo slots Each Turbo slot has a dedicated 250MB s PCI bus run at 66MHz and support 32 and 64 bit PCI cards Turbo slots are HotPlug capable Below each Turbo slot is a plastic PCI card separator The PCI card separator has two LEDs and a pull tab on the outer edge Th...

Page 46: ...ceptable for the graphics card to be installed in any available Turbo slot Product Number Description all are PCI cards Max Boot Load Order Part Number Notes A6150A Graphics Graphics Card 1 No 1 A4982 66501 3 8 A5838A Combo No 3 A5838 60001 9 A5483A ATM 622Mbps MMF Adapter 10 No 4 A5483 60001 10 A4926A 1000Base SX PCI LAN Adapter 10 No 5 A4926 60001 A4926A 1000Base TX PCI LAN Adapter 10 No 6 A4926...

Page 47: ...6 for rp5450 not applicable for rp5400 10 If you are installing ATM 622 cards in an rp5470 configuration do not install them in slots 3 and 4 shared slots 11 Requires 768 MB for first card and 512 MB for each additional card 12 Not supported in shared slots 13 Max of 1 Needs USB card for keyboard and mouse 14 Contains PCI bridge J3525A Dual Port Synchronous Adapter 10 No 19 J3525 60001 J3593A 64 p...

Page 48: ...s are available and the corresponding paths The PCI I O slot paths for rp5400 rp5450 and rp5470 are shown below Step 4 Remove the PCI slot cover from the slot that will receive the PCI card To remove the PCI slot cover slide the PCI slot cover away from the server Slot rp5400 rp5450 rp5430 rp5470 Slot Type Path Slot Type Path Slot Type Path 12 Turbo 0 4 0 Turbo 0 4 0 Twin Turbo 0 10 0 11 Turbo 0 7...

Page 49: ...ot snapping firmly in place For full length cards that extend to the left side card guides PCI cards use the UPPER card guide Step 6 At the rear of the chassis connect the I O cable to the card just installed Step 7 Replace the right side panel and tighten the captive screws Step 8 For rack configurations insert the rp54xx server back into the rack ...

Page 50: ...ort the on line addition and replacement of PCI I O cards In order for this high availability feature to be fully implemented the following server requirements must be met rp5400A rp5450A firmware must be later than 40 26 rp5400B rp5450B rp5470A firmware will support OLA R upon its release HP UX operating system must be 11i 11 11 or later There is a bit that the HP UX operating system examines to ...

Page 51: ...0A rp54xx Graphics Package Includes PCI graphics card Includes PCI USB Universal Serial Bus card A4983B Keyboard and Mouse Kit Includes mouse with 114 cable Includes keyboard with 109 cable D8910W 19 or D2847W 21 Monitor Includes localized power cord and 75 15 pin video cable NOTE rp54xx graphics requires HP UX 11 0 Support Plus IPR 0006 June 2000 or later The photo below includes the A6150A A4983...

Page 52: ...0MB s PCI bus run at 33MHz and support 32 and 64 bit PCI cards Non Turbo slots are incapable of HotPlug functionality The server must be turned off prior to removing or installing PCI cards in these slots Slots 7 12 are Turbo slots Each Turbo slot has a dedicated 250MB s PCI bus run at 66MHz and support 32 and 64 bit PCI cards Turbo slots are HotPlug capable Below each Turbo slot is a plastic PCI ...

Page 53: ... O cards installed in non Turbo slots 1 6 while DC voltage is present Failure to observe this warning may result in damage to the server Step 3 Make the right side of the server accessible for service Step 4 Using a Torx 15 screwdriver loosen the captive screws on the right side panel This panel has a label which shows which PCI I O slots are available and the corresponding paths The label shown b...

Page 54: ...ide the PCI slot cover away from the server Step 7 Center the graphics card within the space created by removing the PCI I O slot cover Slide the card toward the edge connectors Ensure the edge connectors on the card are in alignment with the connectors of the slot Apply pressure to the card until it snaps firmly in place Repeat process for USB card NOTE The graphics card must be installed in any ...

Page 55: ...Installing Additional Components Installing Graphics 41 Step 8 At the rear of the chassis connect the keyboard and mouse cables to the USB card It does not matter which connector is used for the keyboard or mouse ...

Page 56: ...or is labeled Graphics Display and Video Out Connect the other end of this cable to the graphics monitor Step 10 Replace the right side panel and tighten the captive screws Step 11 For rack configurations insert the rp54xx server back into the rack Step 12 For deskside enclosure configurations repalce the deskside enclosure cover Step 13 Power the server on ...

Page 57: ...of the HP UX System Administration Manager SAM utility allows you to configure the X Server and set the monitor type On line diagnostics provide information verify and diagnose coverage for the graphics and USB cards Off line diagnostics do not exist for either the graphics or USB card The HP UX ioscan utility can be used to verify the HP UX operating system recognized the hardware Symptom CDE wil...

Page 58: ... new disk Follow this procedure to add internal hard disk drives to your rp54xx server Step 1 If a front bezel is installed on the face of the server open the right hand panel to gain access to the disk slots Step 2 Remove the disk drive slot cover Step 3 Insert the new disk drive into the slot until the rear connectors snap into place in the card guide As shown in the following graphic the notche...

Page 59: ...Chapter 3 Installing Additional Components Installing Disk Drives 45 Step 4 Secure the connection by pushing the blue release lever closed Step 5 Refer to HP UX documentation to configure the new disk ...

Page 60: ...Chapter 3 Installing Additional Components Installing Disk Drives 46 ...

Page 61: ...Chapter 4 47 4 Cable Connections ...

Page 62: ...B Revision A GSP The following graphic shows the indicators and connectors for the revision A GSP and LAN SCSI Core I O boards 1 10 Base T LAN RJ 45 Connector GSP LAN 2 Green Red Upper LED Green GSP Power On Flashing Green LAN Receive Red Guardian Support Processor Test Failed 3 Green Red Lower LED Green Link OK Flashing Green LAN Transmit Red Guardian Support Processor Test Failed 4 Console UPS R...

Page 63: ...de indicated by LED 6 Green Blinking Transmitting 8 Ultra 2 SCSI Connector 68 Pin VHDCI SCSI Path 0 0 1 0 9 SCSI Mode Green Upper LED On Low Voltage Differential LVD Mode Off Single Ended Mode 10 SCSI Terminator Power Amber Lower LED On Terminator power present Off Terminator power Not present Revision B GSP The following graphic shows the indicators and connectors for the revision B GSP and LAN S...

Page 64: ...ale Requires an A6144 63001 M adapter cable 5 10 100 Base T Primary LAN RJ 45 Connection Path 0 0 0 0 6 Green Yellow Upper LED Green 100 Base T Mode Green Blinking 100 Base T Receiving Amber 10 Base T Mode Amber Blinking 10 Base T Receiving 7 Green Lower LED Green Link OK 10 100 Base T Mode indicated by LED 6 Green Blinking Transmitting 8 Ultra 2 SCSI Connector 68 Pin VHDCI SCSI Path 0 0 1 0 9 SCS...

Page 65: ...output for CONSOLE REMOTE and UPS To access the GSP from the local ASCII console type control b and the GSP prompt will appear It may be necessary to type control Ecf first To exit the GSP type GSP co The GSP was originally a core component of the revision A rp5400 A5576A and rp5450 A5191A servers Beginning with introduction of the revision B rp5400 A5576B rp5450 A5191B and rp5470 servers the GSP ...

Page 66: ...P The revision A GSP is identified by product number A6696A and part numbers A5191 60012 A5191 69012 and A5191 69112 The revision A GSP requires a W cable to be attached to the DB25 connector The part number of the W is A5191 63001 The W cable provides female DB9 connectors for CONSOLE REMOTE and UPS The maximum supported baud rate for the CONSOLE and REMOTE connectors is 19200 baud and 1200 baud ...

Page 67: ...ess involves the Guardian Service Processor GSP rp54xx servers use either a revision A or revision B GSP Below is an illustration of the console access provided by the revision A GSP The revision B GSP has embedded web access eliminating the need for an external Secure Web Console SWC Below is an illustration of the console access provided by the revision A GSP ...

Page 68: ... on the REMOTE and CONSOLE connectors and partial RS 232 capability on the UPS connector The M cable has full RS 232 capability on the REMOTE and UPS connectors and partial RS 232 capability on the CONSOLE connector The cable change is to be consistent with rp54xx functionality The cables are different colors to easily tell them apart The W cable is gray and has part number A5191 63001 The M cable...

Page 69: ...tem Console AC power switch to ON After the physical connections have been made configure the ASCII console When using the C1099A Terminal Console the default settings are recommended Refer to the C1099A Terminal Console operating manual for instructions on how to obtain default settings The HP 700 series console may also be used as an ASCII console Both the C1099A Terminal Console and S700 consol...

Page 70: ...ys function key f8 6 Press the ansi config function key f6 7 Move to multipage and using the Prev and Next keys select yes Enables screen scrolling 8 Move to Backspace Del and using the Prev and Next keys select Backspace Del 9 Move to EM100 ID and using the Prev and Next keys select EM100 Configure the Asynchronous Values of the GSP After the ASCII console has been configured and physical connect...

Page 71: ...Serial Port Modem Presence always connected Do you want to modify the Local Console Serial Port settings Y N Do you want to modify the Remote Console Serial Port Modem settings Y N GSP Host Name fesrhapgsp If necessary use the GSP help facility by typing GSP he Once in the help facility type the command need help with Use LI for a list of commands The following baud rates are recommended for the r...

Page 72: ...s via modem connections Below is an illustration of the REMOTE console The GSP ca command is used to configure asynchronous settings for the REMOTE console Baud rates and emulations should match between the modems remote ASCII terminal and the GSP Refer to Configure RS232 Console for information about setting these values ...

Page 73: ...rt of the GSP allows connection via TelNet or http connections Once the LAN parameters are configured the console may be accessed via a TelNet connection or via a web browser revision B GSP only The default IP of the GSP LAN is 127 0 0 1 NOTE The GSP has a separate LAN port from the system LAN port It will need a separate LAN drop IP address and networking information from the port used by HP UX B...

Page 74: ...on B GSP LAN port can be assigned an IP address without using the LAN Configuration lc command via an ASCII console This section describes how to assign the IP address allowing web access Once web access is accomplished use the lc command to configure remaining network parameters NOTE The GSP LAN port is separate from the system LAN port It will need a separate LAN drop IP address and networking i...

Page 75: ...to assign the I P address for the GSP Step 10 The revision B GSP is now accessible via LAN Access the GSP and configure remaining network parameters using the LAN Configuration lc command GSP lc The lc command will start a series of prompts Respond to each prompt with the appropriate information Example 4 3 LAN Configuration from a PC Configure the Web Console For the revision A GSP the web consol...

Page 76: ...ole installation and configuration For the revision B GSP the web console is an embedded feature The steps to configure a web console are the same as configuring a LAN console Refer to Configure the LAN Console Once the LAN has been configured access the web console by pointing a web browser on the same subnet to the IP of the GSP LAN ...

Page 77: ...ser windows will appear a window with a white background and the HP invent logo and a separate GSP window with a black background Example 4 4 GSP Browser Window Use the SETTINGS menu bar to configure web browser emulation The GSP window also has its own HELP facility ...

Page 78: ...onfigure System Consoles 64 Example 4 5 GSP Web Browser Help Screen When the separate GSP window is closed it appears in the HP invent window with Zoom In Out above it Click on the Zoom In Out bar to generate a separate GSP window ...

Page 79: ...access via the external Secure Web Console required that you first logon to the SWC then click on ACCESS CONSOLE User configuration was also performed at the Secure Web Console However the revision B GSP web console does not require this additional step When you point the web browser at the IP of the GSP LAN you are directly connected to the GSP The web console part of the GSP employs the same use...

Page 80: ...tion http www docs hp com NOTE Either the system console HP series 700 terminal or the HP Secure Web Console may be installed on an rp54xx server but not at the same time Both console types use the same DB9 type LAN Console connector To install the HP Secure Web Console on an rp54xx server refer to the previous figure and the HP Secure Web Console documentation then proceed as follows Step 1 Insta...

Page 81: ...power supply where indicated Step 4 Position the Secure Web Console unit in the mounting bracket Step 5 Connect the DC out cable from the power supply to the Secure Web Console Step 6 Connect one end of the AC power cord supplied to the Secure Web Console power supply Step 7 Connect the other end of the AC power cord to an available receptacle On a PDU if in a cabinet In an available wall outlet i...

Page 82: ...until both the server and the Web Console have both been fully configured Step 9 Connect one end of a LAN cable to RJ 45 connector labeled 10 Base T on the Secure Web Console Step 10 Connect the other end of the same LAN cable to your site LAN Step 11 Configure the Secure Web Console in accordance with the documentation that was provided with it or refer to http www docs hp com Step 12 Once the We...

Page 83: ...ctrl b entry 2 At the GSP prompt enter the Security options and access control SO command GSP so 3 The first prompt you will see with the so command is for GSP wide parameters GSP wide parameters are Login Timeout 1 minutes Number of password Faults allowed 3 Flow Control Timeout 5 minutes Do you want to modify the GSP wide parameters Y N __ At this point you can modify the GSP wide parameters or ...

Page 84: ...ity options and access control SO command used to add a user To remove a user perform the following steps 1 Access the GSP with the ctrl b entry 2 At the GSP prompt enter the Security options and access control SO command GSP so 3 The first prompt you will see with the SO command is for GSP wide parameters GSP wide parameters are Login Timeout 1 minutes Number of password Faults allowed 3 Flow Con...

Page 85: ...ons perform the following steps 1 Access the GSP with the ctrl b entry 2 At the GSP prompt enter the Default Configuration dc command GSP dc 3 Follow the prompts for the dc command and be sure to have the change information available CAUTION When the Security configuration is reset all users are removed including the GSP administrator It also disables the remote Remote must be re enabled through t...

Page 86: ...ver Boot Process The length of time an rp54xx server will require to complete the boot process depends on the number of processors and the amount of RAM installed Average configurations can take more than 20 minutes The boot process consists of the following main steps ...

Page 87: ...Chapter 4 Cable Connections rp54xx Server Boot Process 73 During the Boot process a variety of errors or problems can occur as shown below ...

Page 88: ...X Login prompt The amount of time it takes to go through self test then boot the system will vary widely depending on hardware configuration The following provides a typical procedure Yours may vary depending on software and hardware installed Step 1 Apply AC Power to the system console Step 2 Apply power to the rp54xx server by turning the front panel switch to ON Power Switch Under Cover ...

Page 89: ...everal self test boot progress screens will be displayed and will scroll rapidly up the screen Some tests may pause for up to one minute while the test completes The following examples of the forward progress screens are typical of the screens displayed Verbose Brief ...

Page 90: ...Step 5 To start the boot process using the primary boot path enter BO PRI at Boot Console Handler BCH main menu prompt and press ENTER NOTE Booting a system to a UNIX login prompt from BCH main menu can take 20 minutes or longer depending on your software and hardware configuration Step 6 Once the system reaches the UNIX login prompt the following will be displayed on the console screen ...

Page 91: ...Chapter 5 77 5 Utilities ...

Page 92: ...rt It will need a separate LAN drop IP address and networking information from the port used by HP UX Before starting this procedure you will need to know the following information I P address for GSP Subnet mask Gateway address Hostname this is used when messages are logged or printed To configure the GSP LAN port perform the following steps 1 Go into the GSP with the ctrl b entry 2 At the GSP pr...

Page 93: ...e first time you are adding users you are adding additional users you will need to step through all current users to reach the next available user prompt 4 The next prompt that appears will ask the following question Do you want to modify the user number 1 parameters Y N Q to quit __ Follow the series of prompts to enter all the required fields for adding a user CAUTION Be sure to read each prompt...

Page 94: ... a user To remove users enter N for no NOTE You must step through each user number until you reach the user to be removed 4 When you access the number of the user to be removed you must change the data in the prompts for that number It is necessary that at a minimum you modify the User s state to Disabled Changing the Default GSP Configuration This section describes the process of changing GSP def...

Page 95: ...rt It will need a separate LAN drop IP address and networking information from the port used by HP UX Before starting this procedure you will need to know the following information I P address for GSP Subnet mask Gateway address Hostname this is used when messages are logged or printed To configure the GSP LAN port perform the following steps 1 Go into the GSP with the ctrl b entry 2 At the GSP pr...

Page 96: ... is not the first time you are adding users you are adding additional users you will need to step through all current users to reach the next available user prompt 4 The next prompt that appears will ask the following question Do you want to modify the user number 1 parameters Y N Q to quit __ Follow the series of prompts to enter all the required fields for adding a user CAUTION Be sure to read e...

Page 97: ...move users respond N for no NOTE You will have to step through each user number until you reach the user to be removed 4 When you access the number of the user to be removed you must change the data in the prompts for that number It is important that at a minimum you need to modify the User s state to Disabled Changing the Default GSP Configuration This section describes the process of changing GS...

Page 98: ...Chapter 5 Utilities Configuring the Rev B Guardian Service Processor GSP 84 ...

Page 99: ...Chapter 6 85 6 Troubleshooting ...

Page 100: ...e lists the tools available to aid you in determining the current system state Step 1 Determine if you can get a system prompt and if so what kind of prompt Step 2 Decode the Run Attention Fault LED States Step 3 Decode the PCI I O LED States Step 4 Decode the Fan Power Supply and Disk LED States Step 5 Decode the GSP LED States Step 6 Decode the LAN SCSI LED States Software System Screen Prompt B...

Page 101: ...or Symptom Problem Indicators Normal Functioning Indicators Troubleshooting Steps Potential FRUs No indication of Housekeeping voltagepresent when AC connected and power switch in Standby position Front Panel Power LED OFF when AC is plugged into system Power switch Off Front Panel POWER LED should be FLASHING to indicate presence of Housekeeping voltage Power LED on GSP board should be lit solid ...

Page 102: ... support module is indicated in the Source ID field 3 Ensure there are 2 working power supplies 1 supply for rp5400 The LED on each supply should be lit 4 Check to see if GSP can communicate with platform monitor Execute the following GSP command GSP PC You should get power monitor status information 5 Housekeeping 1 voltage present indication Check that platform monitor power LED is lit 6 Platfor...

Page 103: ...e is properly connected and can communicate with the Service Processor CTRL B should get you the SP login prompt 3 Check Service Processor Error logs Look for entries related to Processors Processor Support Modules known as low voltage DC supplies in chassis codes Also known as power pods Memory 4 Reduce to minimum configuration and troubleshoot from there Core I O Processors Processor Support Mod...

Page 104: ...e if Boot is disabled 3 Check for IODC tombstones 4 Check SP chassis error logs Disk Drive Disk Media Backplane LAN SCSI Board I O Backplane Can t boot HP UX HP UX boot error messages RUN LED BLINKING HP UX boot messages HP UX prompt RUN LED on SOLID 1 Check SP chassis error logs 2 Run ODE diagnostics Processor Disk Drive Disk Media backplane LAN SCSI Corrupt HP UX Table 6 1 Problem Symptoms and R...

Page 105: ...er utility 1 Read the Chassis Log entry 2 Match the SOURCE SOURCE DETAIL SOURCE ID and PROBLEM DETAIL values see table below in the Chassis Log entry with the appropriate values in the table 3 Read the table from left to right Use these examples to understand how to identify failing FRUs with the table Power Supply Failure Example Processor Failure Example Table 6 2 Chassis Log Error to FRU Decode...

Page 106: ...ce ID 6 Platform 3 Cabinet Fan Fan N A Fan Replace the Fan referenced in the Source ID 6 Platform 6 Service Processor N A N A Core I O The Service Processor is on the GSP I O board Replace the GSP 6 Platform 7 Power Monitor N A N A Power Monitor Replace Platform Monitor card 7 Memory 1 Controller N A N A System Board Replace the System Board 7 Memory 4 SIMM or DIMM N A N A Memory DIMM Isolate to f...

Page 107: ... FRU Decoder table Step 2 Find the Source Detail value In this example it is SOURCE DETAIL 4 high voltage DC power Use the High Voltage DC Power row of the table Step 3 Find the Source ID value In this example it is SOURCE ID 02 The failing power supply is Power Supply 2 Step 4 The Problem Detail for this row is not applicable Step 5 The FRU column of the table identifies the FRU as the Power Supp...

Page 108: ...tion FwrVersion Display firmware version IO Display I O interface information LanAddress Display Core LAN station address MEmory Display memory information PRocessor Display processor information WArnings Display selftest warning messages Information Menu Enter command pr PROCESSOR INFORMATION HVERSION SVERSION Processor Processor Speed Model Model Op CVERSION State 1 440 MHz 0x05c4 0x0491 2 0 Act...

Page 109: ...URCE 6 platform SOURCE DETAIL 3 cabinet fan 0x002008646304405F 00000000 00000000 type 0 Data Field Unused 0x582008646304405F 00006303 0F151D08 type 11 Timestamp 04 15 1999 21 29 08 A ack read of this entry X Disable all future alert messages Anything else skip redisplay the log entry Choice a Key FRU Identification Fields for System Alerts The following fields are used for FRU identification Alert...

Page 110: ...3 The screen will display GSP At the GSP prompt type SL and press enter 4 The screen will display Which buffer are you interested in Incoming Error Current boot Last boot I A E C L type E and press enter 5 The screen will display Do you want to set up filter options on this buffer Y N type N and press enter 6 The most recent Error Log Entry Log Entry 0 will be displayed A carriage return after thi...

Page 111: ...h 00000000 type 0 Data Field Unused Data 1 Low 0F151D08 High 00006303 type 11 Timestamp 04 15 1999 21 29 08 q fesrhapgsp ALERT LEVEL 6 Boot possible pending failure or environmental problem action required SOURCE 6 platform SOURCE DETAIL 3 cabinet fan PROBLEM DETAIL 4 fan failure GSP co CO You are now leaving the Guardian Service Processor Command Interface and returning to the console mode Type C...

Page 112: ... code is determined by locating either the last four digits of a chassis log or the last three digits of a selftest chassis code in the appropriate chassis_code codes file Refer to the Interpreting Chassis Logs in Detail guide for definition and examples of selftest chassis codes NOTE Be sure to use the appropriate appendix as the PDC for rp5400 rp5450 is different than PDC for rp5470 Using the wr...

Page 113: ...Y TYPE 0 system firmware REPORTING ENTITY ID 030x0000306030031710 00000000 000000FE type 0 Data Field Unused0x5800386030031710 0000640B 08172E16 type 11 Timestamp 12 08 2000 23 46 22Type CR for next entry Q CR to quit Using the example above Step 1 The last 4 digits are 1710 Step 2 This is an rp5450 so use Appendix B in the Interpreting Chassis Logs in Detail guide Step 3 Using the FIND feature to...

Page 114: ...4 0 Elroy 4 fffffed3_8000 Universal PCI Slot 66MHz 64b Slot 10 Path 0 3 0 Elroy 3 fffffed3_6000 Universal PCI Slot 66MHz 64b Slot 8 Path 0 2 0 Elroy 2 fffffed3_4000 Universal PCI Slot 66MHz 64b Slot 9 Path 0 6 0 Elroy 6 fffffed3_C000 Universal PCI Slot 66MHz 64b Slot 11 Path 0 7 0 Elroy 7 fffffed3_E000 Elroy 0 fffffed3_0000 GSP LAN 0 0 5 0 Console 0 0 4 0 0 UPS 0 0 4 0 1 Remote 0 0 4 0 2 0 0 2 1 X...

Page 115: ...sole LAN 10 100BT SCSI 2 x dual LVD 5v PCI Slot 33MHz 64b Slot 3 Path 0 1 3 5v PCI Slot 33MHz 64b Slot 4 Path 0 1 2 5v PCI Slot 33MHz 64b Slot 5 Path 0 1 1 5v PCI Slot 33MHz 64b Slot 6 Path 0 1 0 Universal PCI Slot 66MHz 64b Slot 7 Path 0 5 0 Universal PCI Slot 66MHz 64b Slot 8 Path 0 2 0 Universal PCI Slot 66MHz 64b Slot 9 Path 0 6 0 Universal PCI Slot 66MHz 64b Slot 10 Path 0 3 0 Universal PCI S...

Page 116: ...T ERS I 2 C C ONT ROL L ER RA L PH D M C E C C Pow e r POD 1 D EW Pa th 3 6 Pa th 3 2 H PA f e d2 40 0 0 HPA f ed20 0 00 CP U 0 H P A f ed 210 00 H W P at h 3 3 P hy Loc f f 0 0_f f 1 1 R u n w a y R u n w a y D M C A M C A B C D M I A W X B u f f e r s M I C W X M e r c e d B u s 0 M I A W M I D W M I C X A D D R B u f f e r M e m o r y C a r r i e r 0 8 D I M M s T w o M U I R s A D D R B u f f ...

Page 117: ...00 Slot 2 LMMIO Range Elroy 0 ff_8000_0000 ff_81ff_ffff 1 ff_8200_0000 ff_83ff_ffff 2 ff_8400_0000 ff_85ff_ffff 3 ff_8600_0000 ff_87ff_ffff 4 ff_8800_0000 ff_89ff_ffff 5 ff_8a00_0000 ff_8cff_ffff 8 ff_9000_0000 ff_91ff_ffff 9 ff_9200_0000 ff_93ff_ffff 10 ff_9400_0000 ff_97ff_ffff 12 ff_9800_0000 ff_99ff_ffff CORE IO Slots 1 and 2 path base address description 0 0 0 0 fffffffff87f7000 PCI Ethernet ...

Page 118: ...l On Off On This is an invalid indication Check the server s LEDs and try again On Off Flashing State The system crashed and rebooted itself successfully Action Check chassis error logs to determine probable cause of system crash either HPMC or HP UX System Panic Check service processor console logs for potential error messages from the OS ie Panic messages On Flashing Off State There was a system...

Page 119: ... running and A unexpected reboot occurred and B a non critical error has been detected Action A Check chassis error logs to determine probable cause of system crash either HPMC or HP UX System Panic A Check GSP console logs for potential error messages from the OS ie Panic messages B Check chassis error logs to determine probable cause of non critical error B Check Sentinel logs for probable cause...

Page 120: ...could be PDC never executed problem with fetching code from PDH HPMC while PDC was configuring system Action Check console for pending responses If system appears to be hung execute TC from GSP prompt and check Last Boot Log for details of previous boot attempt Pay attention to time stamps to ensure Last Boot Log reflects last boot attempt If necessary bring system down to minimum configuration pr...

Page 121: ...f problems ie warnings from PDC Flashing Off Flashing State Unexpected reboot occurred Executing non OS code Action 1 Check chassis error logs 2 Read console messages for indications of problems ie warnings from PDC Flashing Flashing Off State Executing non OS code Non critical error detected ie fan failure power supply failure Action Read chassis error logs starting at entry 0 to determine cause ...

Page 122: ...n failure power supply failure Action 1 Check chassis error logs 2 Read console messages for indications of problems ie warnings from PDC Flashing Flashing Flashing State Unexpected reboot system recovering Executing non OS code Non critical error detected ie fan failure power supply failure Action 1 Check chassis error logs 2 Read console messages for indications of problems ie warnings from PDC ...

Page 123: ...r Check AC power at source B Turn Front Panel Power Switch on LED should be on solid If LED continues to flash system has been remotely powered off by the service processor or the power monitor has failed Execute service processor PC command type CTRL B log into the service processor and type PC at the prompt If this doesn t cause the LED to go on solid problem is most likely with the power monito...

Page 124: ...gs from PDC Off Off Flashing This is an invalid indication Check the server s LEDs and try again Off Flashing Off State No code is executing PDC OS or Diagnostics Non critical error detected ie fan failure power supply failure Double fault situation Action Cannot execute PDC If more than one processor installed the problem is most likely a failed system board If only one processor installed proble...

Page 125: ...ure that is preventing boot from occurring Non critical error detected ie fan failure power supply failure Action 1 Check chassis logs 2 Read console messages for indications of problems ie warnings from PDC Off Flashing Flashing This is an invalid indication Check the server s LEDs and try again On Any combination with amber on is an invalid indication since amber is never on solid ...

Page 126: ...tes Power green Attention amber State On Off State Normal operation On On State Slot selected or slot located Power on Action Not ready for OLRAD Off On State Slot selected or slot located Power is off Action Ready for OLRAD On Flashing State Fault detected Power on ...

Page 127: ...Chapter 6 Troubleshooting PCI I O LED States 113 Power green Attention amber State Off Flashing State Fault detected Power off Off Off State Slot available ...

Page 128: ...tate Slot selected or slot located Power on Action Not ready for OLRAD Power green Attention amber State On Off State Normal operation Power green Attention amber State On Flashing State Fault detected Power on Power green Attention amber State Off On State Slot selected or slot located Power is off Action Ready for OLRAD ...

Page 129: ...Chapter 6 Troubleshooting Expansion I O LED States 115 Power green Attention amber State Off Off State Slot available Power green Attention amber State Off Flashing State Fault detected Power off ...

Page 130: ...6 GSP LED States GSP Revision A Type Status State On Green State GSP Power OK Flashing Green State GSP LAN receive GSP Upper On Red State GSP Failure On Green State Link OK Flashing Green State GSP LAN transmit GSP Lower On Red State GSP Failure ...

Page 131: ...tatus State On Green State GSP Power OK Flashing Green State GSP LAN receive GSP Upper On Red State GSP Failure On Amber State 10 Base T Link OK Flashing Amber State 10 Base T Activity On Green State 10 Base T Link OK GSP Lower Flashing Green State 10 Base T Activity ...

Page 132: ...e On Green or Flashing Green State 100bT Mode LAN Upper On Amber or Flashing Amber State 10bT Mode LAN Lower On Green or Flashing Green State LAN Transmit On Green State LVD Mode SCSI Upper Off State Single Ended Mode On Amber State Termpower Present SCSI Lower Off State Termpower Absent ...

Page 133: ...ype Status State On Amber State Fan Failure Fan Off State Normal operation On Green State Normal operation Power Supply Off State Power Supply Failure On Green or Flashing Green State Normal Activity Disk Activity Off State No Activity Normal On Amber State Ready for HotPlug Disk Attention Off State Normal ...

Page 134: ...Chapter 6 Troubleshooting Fan Power Supply and Disk LED States 120 ...

Page 135: ...ving and Replacing Components The following list of parts can be changed when required to keep the system running properly The remove replace components shown under each part indicates the path required for access to each ...

Page 136: ...Fan Replacement Side Cover Replacement Stand alone Server Cover Replacement If Not Racked Insert the Server from the Front If Racked Core I O Extend the Server out the Front If Racked Stand alone Server Cover Removal If Not Racked Side Cover Removal Core I O Removal Core I O Replacement Side Cover Replacement Stand alone Server Cover Replacement If Not Racked Insert the Server from the Front If Ra...

Page 137: ... Removal Display Board Removal Display Board Replacement HotSwap Chassis Fan Replacement HotSwap Chassis Fan Cover Replacement Front Bezel Replacement Single Piece Front Bezel Replacement Two Piece Front Bezel Front Bezel Removal Single Piece Front Bezel Removal Two Piece Front Bezel Replacement Single Piece Front Bezel Replacement Two Piece One Piece Bezel Install Memory DIMM Extend the Server ou...

Page 138: ... Server from the Front If Racked Power Supply Front Bezel Removal Single Piece Front Bezel Removal Two Piece HotSwap Power Supply Removal HotSwap Power Supply Replacement Front Bezel Replacement Single Piece Front Bezel Replacement Two Piece HotSwap Power Converter Fan HotSwap Power Converter Fan Removal HotSwap Power Converter Fan Replacement Platform Monitor Extend the Server out the Front If Ra...

Page 139: ...ocessor Support Module Extend the Server out the Front If Racked Stand alone Server Cover Removal If Not Racked Top Cover Removal Processor Support Module Removal Processor Support Module Replacement Top Cover Replacement Stand alone Server Cover Removal If Not Racked Insert the Server from the Front If Racked ...

Page 140: ...h area Approximately 1 5 meters 4 5 ft to fully extend the server out the front and work on it WARNING Ensure that all anti tip features front and rear anti tip feet installed adequate ballast properly placed etc are employed prior to extending the server To extend the server perform the following steps 1 Remove the four T 25 screws that fasten the server to the rack 2 Grasp the server chassis and...

Page 141: ...vailable in two housings rack mounted or stand alone Access to servers mounted in an HP supported rack is covered in this section To return the server into the rack press the rail clips on either side of the server in and push the server into the rack until it stops The following graphic shows the server extended and indicates the rail clip location ...

Page 142: ...orm the following procedure 1 Facing the front of the server reach under the platform on the right side and unfasten the knurl knobbed spring loaded pin item 1 The pin will retract when it is free Perform the same step at the rear of the server The rear knurl knobbed spring loaded pin is aligned behind the front pin but at the rear of the server 2 From the back of the server reach under the platfo...

Page 143: ...Chapter 7 Removing and Replacing Components Individual Component Remove Replace Instructions 129 The following graphic shows the protective cover ...

Page 144: ...ter turn to the right to lock them out of the way before placing the server on the platform 2 Using a lifting devise or a minimum of three people lift the server onto the platform Align the server and platform so that the pins will lock 3 Reach under the platform locate the spring loaded flat headed pins and turn them one quarter turn to the left to unlock them Gently slide the server around on th...

Page 145: ...to remove the top cover 1 Loosen the captive T 15 screws that hold the top cover in place 2 Grasp the strap handles raise the cover slightly and pull the cover toward the front of the server to free the cover tabs from the slots in the chassis The air baffle will be exposed Loosen the captive T 15 screws that hold the air baffle in place then lift the air baffle off of the server The following gra...

Page 146: ...le in place over the opening for the top service bay and tighten the captive T 15 screws Follow the steps listed below to replace the top cover 1 Align the tabs on the end of the top cover with the corresponding slots in the chassis and seat the tabs fully into the slots 2 Seat the top cover in the top of the service bay and tighten the captive T 15 screws that hold the cover in place The followin...

Page 147: ... to the server does not have to be off to remove the side cover However operation of the server without the side cover in place can make it susceptible to EMI problems Loosen the captive T 15 screws that hold the side cover in place then grasp the strap handle and pull the cover away from the server The following graphic shows the side cover with captive screw locations ...

Page 148: ...de cover in place can make it susceptible to EMI problems Replace the side cover according to the following steps 1 Grasp the strap handle and insert the tabbed end of the cover into the server chassis slots on the right side of the side service bay 2 Push the cover into the side service bay opening and fasten the captive T 15 screws that hold the side cover in place The following graphic shows th...

Page 149: ...M drive etc HotSwap Chassis Fan cover HotSwap Chassis Fan 0 HotSwap Power Supplies up to three To open the front bezel grasp the right edge of the bezel and pull out The bezel will swing away from the chassis To remove the entire bezel perform the following steps 1 Open the front bezel and swing it to the left as far as possible 2 Pry the hinge cover located on the left side of the server off the ...

Page 150: ...zel The bezel encloses the following components HotPlug Disks A0 A1 and B0 B1 Removable Media CD ROM drive etc HotSwap Chassis Fan cover HotSwap Chassis Fan 0 HotSwap Power Supplies up to three To attach the bezel perform the following steps 1 Screw the bezel hinge to the threaded inserts on the left side of the server 2 Install the hinge cover by aligning the notch in the top of the cover with th...

Page 151: ...n the Disk Media access door grasp the right edge of the door and pull out The door will swing away from the chassis exposing the Disk Media Bay To remove the entire bezel perform the following steps 1 Open the Disk Media access door exposing the plastic bezel pins inserted in the clips at the top and bottom of the Disk Media bay on the left side 2 Grasp the left side of the bezel and pull it loos...

Page 152: ...ies up to three To attach the bezel perform the following steps 1 Swing the Disk Media access door open so that the plastic pins that go into the metal clips on the Disk Media bay are exposed CAUTION The plastic pins holding the bezel on the right side are inserted into metal clips on the Disk Media bay DO NOT bend the plastic pins or they will break off 2 Holding the bezel with both hands align t...

Page 153: ... either of the Core I O cards from the server perform the following tasks Power down the server Detach all power cords from the server To remove a Core I O card from the server perform the following steps 1 Remove all cables attached to the Core I O card at the rear bulkhead NOTE Be sure to label the cables before removing them 2 Disconnect any ribbon cable connectors attached to the Core I O card...

Page 154: ...ackplane in the side service bay The LAN SCSI card is in I O slot 1 and the GSP card is in slot 2 Before replacing either of the Core I O cards perform the following tasks Power down the server Detach all power cords from the server NOTE For revision B GSP only remove one of the MAC address labels and place on the rear of the server as shown in the following graphics To replace a Core I O card per...

Page 155: ... in its guide and push it into the server until the card connector seats in the I O Backplane card slot 2 Connect the I O cable attached to the I O card at the rear PCI bulkhead 3 Connect any ribbon cable connectors attached to the I O card in the side service bay The following graphic shows an I O card being replaced ...

Page 156: ...PCI card separator extractor perform the following steps 1 Carefully slide a long shaft medium width flat blade screw driver item 1 into the Side Service Bay along the side of the PCI card separator extractor and insert it into the slot in the hook tab item 2 2 At the point where the PCI card separator extractor inserts into the PCI backplane connector item 2 there are two slotted hook tab connect...

Page 157: ...handles and two LEDs To replace a PCI card separator extractor perform the following steps 1 Insert the PCI card separator extractor into the available slot and slide it into the PCI backplane connector 2 Be sure the two hook tabs on the PCI card separator extractor insert into the connector blocks on either side of the PCI backplane Once you have completed replacement of the PCI card separator ex...

Page 158: ...eplaced disk drive The replacement disk drive will have the same capacity and blocksize as the defective disk because they have the same product number The only field that can be incorrect is the string specifying the vendor s name This will not affect the behavior of the LVM If you desire to update the manufacturer s name the disks volume group must be deactivated and reactivated HotSwap Software...

Page 159: ...lay dev vg00 Step 3 Determine which logical volumes have mirrors with the lvdisplay command For example lvdisplay dev vg00 lvol grep ie LV Name e Mirror Step 4 Determine the pvkey command status for the mirrored logical volume again using the lvdisplay command with the k option Compare the output to the lvdisplay command with the v option to determine the device file to pvkey mapping For example l...

Page 160: ...E1 Status 1 PV2 PE2 Status 2 00000 dev dsk c1t6d0 00000 current dev dsk c2t6d0 00000 current 00001 dev dsk c1t6d0 00001 current dev dsk c2t6d0 00001 current 00002 dev dsk c1t6d0 00002 current dev dsk c2t6d0 00002 current 00003 dev dsk c1t6d0 00003 current dev dsk c2t6d0 00003 current 00004 dev dsk c1t6d0 00004 current dev dsk c2t6d0 00004 current 00005 dev dsk c1t6d0 00005 current dev dsk c2t6d0 0...

Page 161: ...and Step 1 Use the ps command to find the PID for the lvreduce process ps ef grep lvreduce Step 2 Manually end the process with the Kill 9 command It may take several minutes for the process to end kill 9 PID Step 3 Repeat steps 4 and 5 for all logical volumes Step 4 With all logical volumes reduced now reduce the volume group using the vgreduce command For example vgreduce dev vg00 dev dsk c2t6d0...

Page 162: ...the tab at the bottom of the cam latch on the selected disk drive then push the button inside the cam latch and pull the cam latch out and up The disk drive will unlock Pull gently until it slides completely free The following graphic shows disk features The next graphic depicts disk removal replacement ...

Page 163: ...es can be removed or installed with the server still powered on This is referred to as a manual HotPlug However DO NOT replace a HotPlug disk drive until a controlled shutdown of the operating system has been performed Hardware HotPlug Procedure To replace a disk drive in the server grasp the tab at the bottom of the cam latch on the selected disk drive push the button inside the cam latch and pul...

Page 164: ...irror the root disk a Create the new physical volume using the pvcreate command For example pvcreate B dev rdsk cXtXdX b Extend the volume group to include the new physical volume using the vgextend command For example vgextend dev vg00 dev dsk cXtXdX c The mkboot command must be run to make the device bootable For example mkboot dev rdsk cXtXdX d Use the mkboot command again to add the HP UX auto...

Page 165: ...evice files are present Refer to the above note For example ioscan fnC disk Step 2 Restore the LVM configuration headers onto the replaced disk drive from your backup of the LVM configuration with the following entry vgcfgrestore n volume group name dev rdsk cXtXdX For example vgcfgrestore n dev vg00 dev rdsk cXtXdX Step 3 Attach the new disk drive to the active volume group with the following vgc...

Page 166: ...remove or replace a HotSwap Chassis fan cover Fan number 0 is in the front of the server and fan number 1 is at the rear of the server To remove a fan cover from the server perform the following steps 1 Loosen the captive T 15 screws from the sides of the cover 2 Gently pry the cover away from the server and set it aside The following graphic shows a Chassis Fan Cover in place ...

Page 167: ...f to remove or replace a HotSwap Chassis Fan cover Fan number 0 is located in the front of the server and fan number 1 is located at the rear of the server To replace a chassis fan cover perform the following tasks 1 Insert the cover into position in front of the fan 2 Tighten the captive T 15 screws on each side of the cover The following graphic shows a HotSwap Chassis Fan Cover ...

Page 168: ... is illuminated the fan has failed NOTE When one fan has failed or is removed from the server the system automatically puts the remaining fan into high speed mode The noise level of the server will increase 2 Grasp the fan grill and gently pull toward you The fan assembly will unplug from the electrical outlet and slide out of the server CAUTION Running the server for extended periods of time with...

Page 169: ...he fan power connector is covered by the protective cover see item 1 in the graphic slide it down to remove it and slide it over the power connection on the other side of the fan Push the fan firmly into the housing The fan assembly will plug into the electrical outlet automatically 2 Check the LED located on the fan When the fan is functioning normally the LED is OFF When the fan fails the LED is...

Page 170: ... fan removed may create hot spots inside the server and shorten component life If other fans fail when one fan is removed the system will halt To remove a fan from the server perform the following step Identify the fan to be removed and pull it out of the Side Fan Assembly Housing It will automatically disconnect from its electrical outlet on the I O Backplane NOTE When one fan has failed or is re...

Page 171: ...wap Card Cage fan Fans numbered 2 3 4 and 5 are located in a four fan assembly housing located on the left side of the server s side service bay To replace a fan in the server orient the replacement fan into its slot in the Side Fan Assembly Housing and carefully push it in until it connects with its electrical outlet on the I O Backplane The following graphic shows a card cage fan being removed r...

Page 172: ... server without removing power To remove a power supply from the server perform the following step 1 Remove the T 15 mounting screw located to the right of the handle near the top of the power supply CAUTION Be careful when pulling the power supply out of the server It is heavier than it appears 2 Grasp the handle and pull the power supply out of the server The following graphic shows a front and ...

Page 173: ... a power supply perform the following steps CAUTION Be careful when putting the power supply into the server It is heavier than it appears 1 Grasp the handle in one hand and support the power supply with the other Slide the power supply into the server The Power Supply LED should illuminate immediately 2 Replace the T 15 mounting screw located to the right of the handle near the top of the power s...

Page 174: ...The noise level of the server will increase 1 There are four screws attached to each corner of each fan Loosen only the captive Torx head screws located diagonally across the face of the fan upper left lower right sides 2 Grasp the extended screw heads or the fan grill and gently pull toward you The fan assembly will unplug from the electrical outlet and slide out of the server CAUTION Running the...

Page 175: ...o replace a fan into the server perform the following steps 1 Orient the fan assembly so that the electrical plug will connect then grasp the extended screw heads or the fan grill and gently push the fan assembly into its housing The fan assembly plug will connect with the electrical outlet in back of the housing 2 Tighten the captive T 15 screws located diagonally across the face of the fan upper...

Page 176: ...e front PSMs are located on either side of the server at the front There can be two PSMs numbered 0 and 1 To remove a PSM from the server perform the following steps 1 Loosen the two captive mounting screws that hold the PSM in place NOTE For the rp5470 the mounting screws have been replaced by posts and the air baffle is used to secure the PSM s 2 Grasp the two captive mounting screws and lift th...

Page 177: ...essed via the Top Service Bay Looking into the Top Service Bay from the front PSMs are located on either side of the server at the front To replace a PSM perform the following steps 1 Seat the PSM into its socket 2 Tighten the two captive mounting screws that hold the PSM in place NOTE For the rp5470 the mounting screws have been replaced by posts and the air baffle is used to secure the PSM s The...

Page 178: ...e System Board The following graphics show a memory DIMM followed by a display of a DIMM being removed replaced Removing rp5470 Memory DIMMs To remove an rp5470 memory DIMM perform the following steps 1 Pull up on the extractor levers on each end of the Memory Carrier to unseat the Memory Carrier from its socket 2 When the Memory Carrier unseats from the socket pull it up and away from the System ...

Page 179: ...e The following graphics show a memory DIMM and a display of DIMM removal replacement Replacing rp5470 Memory DIMMs To replace an rp5470 memory DIMM perform the following steps 1 Seat the memory DIMM into its socket on the Memory Carrier 2 Press the extractor levers on each end of the memory DIMM slot inward until the levers snap into place 3 Attach the Memory Clip to the Memory Carrier with the D...

Page 180: ...ay Board in place near the top of the chassis front 2 Remove the two T 15 screws that hold the front Chassis Fan in place and extract the fan from the server 3 Reach up through the top of the Chassis Fan cavity and carefully pull the Display Board back to free the LEDs and the On Off switch from their chassis openings Pull the Display Board down through the Chassis Fan cavity 4 Disconnect the ribb...

Page 181: ...sure that it is powered down prior to removal To replace the Display Board perform the following tasks 1 Reconnect the ribbon cable to the Display Board 2 Carefully push the Display Board up through the top of the Chassis Fan cavity and insert the LEDs and On Off switch into their respective chassis openings 3 Replace three T 10 screws The following graphic shows the Display Board location item 1 ...

Page 182: ...rs on each end of the Platform Monitor to unseat it from its socket 2 When the Platform Monitor unseats from the socket pull it up and away from the System Board The following graphics show a Platform Monitor board followed by a display of Platform Monitor removal replacement Removing The rp5470 Model Platform Monitor Looking into the Top Service Bay from the front the rp5470 model Platform Monito...

Page 183: ...er 7 Removing and Replacing Components Individual Component Remove Replace Instructions 169 The following graphics show a Platform Monitor board followed by a display of Platform Monitor removal replacement ...

Page 184: ...eps 1 Seat the Platform Monitor into its socket 2 Lift the extractor levers and press them onto each end of the Platform Monitor until the levers snap into place The following graphics show a Platform Monitor board followed by a display of Platform Monitor removal replacement Replacing rp5470 Platform Monitor Looking into the Top Service Bay from the front the rp5470 model Platform Monitor is loca...

Page 185: ...er 7 Removing and Replacing Components Individual Component Remove Replace Instructions 171 The following graphics show a Platform Monitor board followed by a display of Platform Monitor removal replacement ...

Page 186: ...rds from the server To remove a PCI I O card from the server perform the following steps NOTE Record the location of all PCI cards as they are removed Replacing them in a diffferent location will require system reconfiguration and could cause boot failure 1 Disconnect the I O cable attached to the I O card at the rear PCI bulkhead 2 Disconnect any ribbon cable connectors attached to the I O card i...

Page 187: ...e server To replace a Core or PCI I O card perform the following steps 1 Locate the I O card guide item 1 on the outside of the Fan Assembly Housing Orient the I O card into its guide slot and push it into the server until the card connector seats in the I O Backplane card connector NOTE Each I O card guide contains two slots The top slot is aligned with the I O Backplane card connector 2 Connect ...

Page 188: ...Chapter 7 Removing and Replacing Components Individual Component Remove Replace Instructions 174 The following graphic shows an I O card being replaced ...

Page 189: ...Appendix A 175 A Parts and Accessories ...

Page 190: ...ories CRU Physical Location 176 CRU Physical Location This section contains views of the rp54xx computer The locator numbers in the diagrams correspond to the numbers in the CRU Part Number section Figure A 1 Server Rear View 7 9 ...

Page 191: ...Appendix A Parts and Accessories CRU Physical Location 177 Figure A 2 Side Service Bay Figure A 3 System Board Access via Top Service Bay 11 8 3 5 5 1 10 ...

Page 192: ...ries CRU Physical Location 178 Figure A 4 Server Front The Display Board is accessed by removing the Chassis Fan screen and fan item 7 The Display Board is located through a slot in the inside top of the Chassis Fan cavity 2 4 7 6 ...

Page 193: ... A6155A A6155 60001 A6155 69001 Memory Carrier NA A6115A A6115 60001 A6115 69001 1024 MB Memory DIMM 3 A5798A A5798 60001 A5798 69001 512 MB Memory DIMM A5797A A5797 60001 A5797 69001 256 MB Memory DIMM A5554A A5554 60002 A5554 69002 128 MB Memory DIMM A5802A A5802 67001 A5802 69001 9 GB HotPlug Disk Assembly 4 A5803A A5803 67001 A5803 69001 18 GB HotPlug Disk Assembly A6110A A6110 67001 A6110 690...

Page 194: ...arator Extractor 11 A5576A B A5191A B A6144A A5191 04008 Plastic Front Bezel old style split door NA A5576A B A5191A B A6144A B A5191 04012a Plastic Front Bezel new style rp54xx solid piece NA A6797B A5191 04013a Plastic Front Bezel rp54xx solid piece NA A5576A B A5191A B A6144A B A6797B A5191 70010 Bezel Hardware Kit NA A6696A A5191 63001 W Cable beige color use with revision A GSP A5191 60012 69...

Page 195: ...Appendix B 181 B System Specifications ...

Page 196: ... combined height of the packaged container and the pallets is 23 25 in 59 cm Allow a circular area approximately 5 ft 2 m in diameter room for uncrating the system Allow additional space for temporary storage of the shipping containers and packing materials Space Requirements A minimum access area of 2 ft 0 7 m in all directions is required for serviceability ...

Page 197: ...quired for safety extend the depth an additional 10 in the front and 14 in the back The minimum standalone physical space for the rp54xx server in a cabinet is shown in the following illustration For service access the server slides on rails 28 beyond the edge of the chassis in the front An additional minimum of 3 of workspace on all sides is required for servicing the server Aisle Space The minim...

Page 198: ... The combined height of the packaged container and the pallets are as follows 1 1 meter rack 60 inches 1 6 meter rack 73 inches 2 0 meter rack 87 inches Allow room a circular area approximately 12 feet 3 5 meters in diameter for uncrating the system and rolling the cabinet off the pallet on rails Allow additional space for temporary storage of the shipping containers and packing materials ...

Page 199: ...supply is required for a minimally configured rp54xx system operation and in order to allow the system to boot If a second power supply is present one of the two power supplies can fail without the system shutting down Similarly two power supplies are required for a more heavily configured rp54xx server If a third power supply is present one of the two power supplies can fail without the system sh...

Page 200: ... 20P plug which must be plugged into an L6 20R wall or floor receptacle 30A modular PDU HP product number E7681A North America or E7682A International This PDU has eight C13 outlets and two C19 outlets split across two 20A branch circuits max 30A available The PDU power cord has an L6 30 plug 60A modular PDU HP product number E7683A North America or E7667A International FINAL DESIGN ON THIS PRODUC...

Page 201: ...ction LAN port rp54xx servers may require as many as three unique IP addresses The rp54xx server requires its own IP address The Guardian Service Processor as a separate network device has to have its own IP address gateway and subnet mask configured at the site in order to be separately addressed The service processor does not support DHCP so the IP address must be assigned out of a separate pool...

Page 202: ...cations Acoustic Safety Standards 188 Acoustic Safety Standards The acoustic specifications for the rp54xx server are as follows Sound power 7 0 Bels LwA maximum at 31o C Sound pressure 60 dB maximum at 31o C No prominent tones ...

Page 203: ...s including those supplied by Hewlett Packard have vacuum column transport mechanisms that are affected by atmospheric pressure Adjustments to these mechanisms may be required to compensate for the lower atmospheric pressure at higher altitudes Maximum Altitude Operational 3000 meters above sea level Non operational 4572 meters above sea level ...

Page 204: ...m Rate of Change per hour Non Operating Ranges Temperaturea a The rp54xx has been designed to operate within the above specific temperature and relative humidity operational limits In general operating any electronic equipment within the recommended ranges of temperature and humidity will produce optimal reliability 5o C to 35o C 41oF to 95oF b b Temperature ranges stated above are at sea level Ma...

Page 205: ...Appendix C 191 C General Site Preparation Guidelines The following information provides general principles and practices to consider before the installation or operation of an hp server ...

Page 206: ...equirements circuit breaker sizing Power quality Distribution hardware System installation guidelines Computer Room Safety Inside the computer room fire protection and adequate lighting for equipment servicing are important safety considerations Federal and local safety codes govern computer installations Fire Protection The National Fire Protection Association s Standard for the Protection of Ele...

Page 207: ...ients circuit protection devices should never be run above 80 of their root mean square RMS current ratings Safety agencies derate most power connectors to 80 of their RMS current ratings Power Quality The hp server is designed to operate over a wide range of voltages and frequencies The server is tested and shown to comply with EMC Specification EN50082 However damage can occur if these ranges ar...

Page 208: ...line uninterruptible power supply UPS Keeps input voltage to devices constant and should be considered if outages of one half cycle or more are common Refer to qualified contractors or consultants for each situation Distribution Hardware This section describes wire selection and the types of raceways electrical conduits used in the distribution system Wire Selection Use copper conductors instead o...

Page 209: ...ystem Power Panel Ground Each power panel should be grounded to the electrical service entrance with green green yellow wire ground conductors The green green yellow wire ground conductors should be sized per applicable codes based on circuit over current device ratings NOTE The green wire ground conductor mentioned above may be a black wire marked with green tape LAHJ Computer Safety Ground Groun...

Page 210: ... 032 in 0 08 cm thick and a minimum of 3 0 in 8 0 cm wide Connect each pedestal to four strips using 1 4 in 6 0 mm bolts tightened to the manufacturer s torque recommendation Better A grounded 6 AWG minimum copper wire grid mechanically clamped to floor pedestals and properly bonded to the building site ground Good Use the raised floor structure as a ground grid In this case the floor must be desi...

Page 211: ...fferent metals Therefore the integrity of an electrical connection depends on the restraining force applied Connections that are too tight compress or deform the hardware and causes it to weaken This usually leads to high impedance preventing circuit breakers from tripping when needed or can contribute to a buildup of high frequency noise CAUTION Connections that are too loose or too tight can hav...

Page 212: ...a vapor barrier installed around the entire computer room envelope to restrain moisture migration Caulk and vapor seal all pipes and cables that penetrate the envelope Use at least a 12 inch raised floor system for minimum favorable room air distribution system underfloor distribution Ensure a minimum clearance of 12 inches between the top of the hp server cabinet and the ceiling to allow for retu...

Page 213: ...utside air into the system to meet building code requirements for human occupancy and to maintain a positive air pressure in the computer room Air Conditioning System Types The following three air conditioning system types are listed in order of preference Complete self contained package unit s with remote condenser s These systems are available with up or down discharge and are usually located in...

Page 214: ...pment manufacturer s recommendations Air Conditioning Ducts Use separate computer room air conditioning duct work If it is not separate from the rest of the building it might be difficult to control cooling and air pressure levels Duct work seals are important for maintaining a balanced air conditioning system and high static air pressure Adequate cooling capacity means little if the direction and...

Page 215: ...orbent cloth mop rather than a dry mop to clean tile floors Special precautions are necessary if the computer room is near a source of air pollution Some air pollutants especially hydrogen sulfide H2S are not only unpleasant but corrosive as well Hydrogen sulfide damages wiring and delicate sound equipment The use of activated charcoal filters reduces this form of air pollution Metallic Particulat...

Page 216: ... Store spare electronic modules in antistatic containers Acoustics Computer equipment and air conditioning blowers cause computer rooms to be noisy Ambient noise level in a computer room can be reduced as follows Dropped ceiling Cover with a commercial grade of fire resistant acoustic rated fiberglass ceiling tile Sound deadening Cover the walls with curtains or other sound deadening material Remo...

Page 217: ...to the raised floor grid While Hewlett Packard cannot assume responsibility for determining the suitability of a particular raised floor system it does provide information and illustrations for the customer or local agencies to determine installation requirements The following guidelines are recommended Because many raised floor systems do not have grid stringers between floor stands the lateral s...

Page 218: ...lation NOTE If the specific floor being evaluated or considered is other than a Tate Series 800 floor the specific floor manufacturer must be contacted to evaluate the floor being used The following table lists specifications for the Tate Access Floors Series 800 raised floor system Concentrated load The load that a floor panel can support on a 1 in2 6 45 cm2 area at the panel s weakest point typi...

Page 219: ...c tape storage media is damaged if exposed to direct sunlight Also the heat generated by sunlight places an additional load on the cooling system Ultimate load 4000 lb 1814 kg per panel Rolling load 400 lb 181 kg Average floor load 500 lb 227 kg a From Table C 2 on page 203 b With 0 08 in 0 2 cm of span maximum deflection Table C 3 Typical Raised Floor Specifications Continued Itema Rating ...

Page 220: ...uipment layout to take advantage of lighting and utility outlets Do not forget to include clearance for opening and closing equipment doors Clearance around the cabinets must be provided for proper cooling airflow through the equipment If other equipment is located so that it exhausts heated air near the cooling air intakes of the hp server cabinets larger space requirements are needed to keep amb...

Page 221: ...and delivery survey mailed to Hewlett Packard Site inspection and predelivery coordination meeting arranged with a Hewlett Packard representative to review the inspection checklist and arrange an installation schedule 7 days before installation Final check made with an Hewlett Packard site preparation specialist to resolve any last minute problems NOTE Not all installations follow a schedule like ...

Page 222: ...mation Customer Information Name Phone No Street Address City or Town State or Province Country Zip or postal code Primary customer contact Phone No Secondary customer contact Phone No Traffic coordinator Phone No Hewlett Packard information Sales representative Order No Representative making survey Date Scheduled delivery date ...

Page 223: ...ndition 6 Is the raised floor adequate for equipment loading 7 Are there channels or cutouts for cable routing 8 Is there a remote console telephone line available with an RJ11 jack 9 Is a telephone line available 10 Are customer supplied peripheral cables and LAN cables available and of the proper type 11 Are floor tiles in good condition and properly braced 12 Is floor tile underside shiny or pa...

Page 224: ...r emergency purposes 24 Is there a fire protection system in the computer room 25 Is antistatic flooring installed 26 Are there any equipment servicing hazards loose ground wires poor lighting etc Cooling No Area or condition Yes No 27 Can cooling be maintained between 20 C and 55 C up to 5000 ft Derate 1 C 1000 ft above 5000 ft and up to 10 000 ft 28 Can temperature changes be held to 10 C per ho...

Page 225: ...able for tape and disc media 32 Is shelving available for documentation Training No Area or Condition 33 Are personnel enrolled in the System Administrator s Course 34 Is on site training required Table C 5 Site Inspection Checklist Continued Please check either Yes or No If No include comment or date Comment or Date ...

Page 226: ...endations should be entered on the special instructions or recommendations form The following list gives examples of special instructions or issues Packaging restrictions at the facility such as size and weight limitations Special delivery procedures Special equipment required for installation such as tracking or hoists What time the facility is available for installation after the equipment is un...

Page 227: ... North West East DOCK DELIVERY DELIVERY CHECKLIST Yes No Is dock large enough for a semitrailer Circle the location of the dock and give street name if different than address List height Circle the location of access door and list street name if different than address List special permits if required for street delivery Permit type Agency obtained from 12 7 99 60SP018A ...

Page 228: ...t 2 Depth Width Width Width STAIRS Width ELEVATOR Height Fill in the following information if an elevator is required to move equipment Capacity lb or kg Please list number of flights and stairway dimensions Number of flights 11 24 99 60SP019A Depth Width Width Number of flights Width Width Height ...

Page 229: ... PDUs 246 Office High Availability Requirements 245 Server level Enhanced Power Availability 245 Power Protection 245 System Power Requirements 246 electrical and environmental guidelines electrical conduit ground 255 electrostatic discharge prevention 248 lighting requirements 252 main building electrical ground 255 power panel grounds 255 Electrical Conduit Ground 255 electrical load requirement...

Page 230: ...rocessor Error Chassis Logs 98 Interpreting System Alerts 96 97 K Key FRU Identification Fields for Error Chassis Logs 99 Key FRU Identification Fields for System Alerts 97 L Power Distribution Safety Grounding 255 Site Preparation Distribution Hardware Raceway Systems electrical conduits 254 LAN and Telephone 247 LAN SCSI LED States 120 lighting requirements 253 M Memory Configuration Rules 28 Me...

Page 231: ...ors 252 Electrical Load Requirements Circuit Breaker Sizing 253 Grounding Systems 255 Power Consumption 253 Power Quality 253 Power System Protection 254 Sources of Voltage Fluctuations 253 Space Requirements 242 Stand alone Server Cover Removal 135 Stand alone Server Cover Replacement 137 Stationary L Bracket Rail Assembly 17 System Board Removal 195 Removing rp5400 and or rp5450 Model System Boa...

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