7. Electrical Installations
94
Error codes
Error code Error name
Causes
To eliminate
01
No connection to
turnable satellite
dish
Defective coaxial cable or plug
connection
No power supply for turnable
satellite dish
Coaxial connections for input and
output
A dealer can replace the cable or plug.
Check whether the battery circuit breaker has been switched on, the
battery is discharged or the 230V mains voltage is connected.
The red master cable must be plugged into the “Input” socket.
02
Satellite not
found
None unobstructed view to the
satellite
The van is located outside the
satellite’s footprint
Heavy clouds
If possible, change the location or remove whatever obstructs the
view. Change the search level.
Select another satellite, e.g. “Hotbird” instead of “Astra” in northern
and eastern Europe.
During severe thunderstorms and periods of very dense clouds, the
satellite cannot screen through the cloud cover.
03
Ignition signal
supplied
The ignition signal ensures that the
turnable satellite dish is retracted
Switch the ignition off.
04
Mechanical stop
The dish has hit an obstruction or
is frozen.
Not enough power to operate the
servomotors.
Antenna has lost its position.
Remove the obstruction; remove snow and ice from the dish; restart
the system.
Switch off other electrical devices. Charge the battery.
Please have the satellite dish checked by a Hobby dealer and let
them install any updates.
05
On-board voltage
too low
Electrical devices that consume
a great deal of energy reduce the
total output.
Charge the battery and connect the 230V mains connection.
Possibly switch off those devices (such as electric heating elements)
that consume a great deal of energy.
06
Temperature of the
system is too high
e.g. mechanical overload, environ
-
mental influences
Do not operate the antenna; allow the system to cool down.
