HEIDENHAIN TNC 620 E, User Manual

Page: 105 / 840

Introduction | Window manager
2
HEIDENHAIN | TNC 620 | Conversational Programming User's Manual | 10/2017
105
Remote Service
Together with the Remote Service Setup Tool, the TeleService from
HEIDENHAIN enables encrypted end-to-end connections to be
established between a service computer and the machine tool.
To enable the HEIDENHAIN control to communicate with the
HEIDENHAIN server it must be connected to the internet.
Further information: "Configuring the control", page 757
In its basic state the firewall of the control blocks all incoming
and outgoing connections. For this reason the firewall must be
deactivated for the duration of the service session.
Setting up the control
To set up the control, proceed as follows:
Taskbar at the bottom edge of the screen
Further information: "Window manager", page 100
Press the green HEIDENHAIN button to open the JH menu
Select the
Settings
menu item
Select the
Firewall
menu item
The control displays the
Firewall/SSH settings
dialog
Deactivate the firewall by removing the
Active
option in the
Firewall
tab.
Press the
Apply
button to save the settings
Press the
OK
button
The firewall is disabled.
Do not forget to activate the firewall again after the end
of the service session.
Automatic installation of a session certificate
With an NC software installation a temporary certificate is
automatically installed on the control. An installation, also in the
form of an update, may only be carried out by a service technician
from the machine tool builder.