Troubleshooting
2026419-033E
CIC Pro™
8-9
until you turn off the power to the CIC Pro center and then turn the power back on.
The monitoring function should resume in approximately 90 seconds.
Red screen
Indicates the CIC Pro center application is restarting itself and patient monitoring at
the CIC Pro center is not occurring. The monitoring function at the CIC Pro center
will automatically resume in less than 30 seconds.
Incorrect colors
See Check video function and status of video card and drivers on page 7-19.
Browser connectivity issues
NOTE
If you are using Patient Viewer Version 1, the level of security present on the CIC
Pro center server currently prevents browser connection to Patient Viewer.
A parsing defect in the Microsoft Internet Explorer browser can, in some cases,
prevent access to certain sites. Also, the level of security present on the CIC Pro
center server prevents running applications from the Windows desktop. The
combination of these two factors contribute to loss of browser function under certain
circumstances.
Add a forward slash (/) to the end of an internet address.
Add the following suffixes to the MUSE Web address:
With a frame: http://museserver1/
Museweb.dll?InitializeDefaultPage?Frames=1
Without a frame: http://museserver1/
Museweb.dll?InitializeDefaultPage?Frames=0
For proper browser configuration, refer to
Browser configuration on page 6-57
Printer issues
Laser printer
Check the printer settings for the laser and full disclosure printers.
Verify the bedside monitor supports this type of print.
Summary of Contents for CIC Pro
Page 12: ...x CIC Pro 2026419 033E ...
Page 13: ...2026419 033E CIC Pro 1 1 1 Introduction ...
Page 27: ...2026419 033E CIC Pro 2 1 2 Equipment overview ...
Page 53: ...2026419 033E CIC Pro 3 1 3 Licensing ...
Page 60: ...3 8 CIC Pro 2026419 033E Licensing ...
Page 61: ...2026419 033E CIC Pro 4 1 4 Service interfaces ...
Page 74: ...4 14 CIC Pro 2026419 033E Service interfaces ...
Page 75: ...2026419 033E CIC Pro 5 1 5 Installation ...
Page 94: ...5 20 CIC Pro 2026419 033E Installation ...
Page 95: ...2026419 033E CIC Pro 6 1 6 Configuration ...
Page 187: ...2026419 033E CIC Pro 7 1 7 Checkout procedures ...
Page 208: ...7 22 CIC Pro 2026419 033E Checkout procedures ...
Page 209: ...2026419 033E CIC Pro 8 1 8 Troubleshooting ...
Page 241: ...2026419 033E CIC Pro 9 1 9 Field replaceable units FRUs ...
Page 243: ...Field replaceable units FRUs 2026419 033E CIC Pro 9 3 Hard drive Flash drive ...
Page 244: ...9 4 CIC Pro 2026419 033E Field replaceable units FRUs Rack mount ...
Page 245: ...Field replaceable units FRUs 2026419 033E CIC Pro 9 5 Mounting options ...
Page 265: ...2026419 033E CIC Pro 10 1 10 Preventive maintenance ...
Page 279: ...2026419 033E CIC Pro 11 1 11 Reload software ...
Page 288: ...11 10 CIC Pro 2026419 033E Reload software ...
Page 289: ...2026419 033E CIC Pro 12 1 12 Upgrade software ...
Page 298: ...12 10 CIC Pro 2026419 033E Upgrade software ...
Page 299: ...2026419 033E CIC Pro A 1 A Electromagnetic compatibility ...
Page 305: ...2026419 033E CIC Pro B 1 B Backup and restore backed up data modules ...
Page 309: ...Device compatibility 2026419 033E CIC Pro C 1 C Device compatibility ...
Page 312: ...C 4 CIC Pro 2026419 033E Device compatibility ...
Page 313: ......