8-4
CIC Pro™
2026419-033E
Troubleshooting
Time does not advance or alternates
frequently between two or more times
Abrupt time change on the CARESCAPE
Network caused by one of the following:
Abrupt power cycle
UPS is not connected.
Time zone mismatch.
Unused CIC Pro center connected to
the existing network without adjusting
the time on the CIC Pro center to be as
close as possible to the CARESCAPE
Network time on any existing GE
bedside device or CIC Pro center.
Non-GE equipment connected to the
MC/IX network
DST check box checked
Arrange alternate monitoring at the bedside.
Verify IP addresses, time zone/Time Master
settings:
1.
Run the
Check Centrals
utility to
check for time zone settings, DST
status, and CARESCAPE Network IP
address errors. Resolve any issues.
2.
Run
lw -s time
to identify the Time
Master on the network.
3.
Using the results of steps 1 and 2,
ensure that the Time Master (highest
MC network IP address) is the CIC Pro
center with the highest CIC Pro center
application software version on the
network.
4.
Shutdown the Time Master CIC Pro
center.
the CIC Pro center on page 8-31.
5.
Wait two minutes.
6.
Power up the Time Master CIC Pro
center. Initiate a time change from the
Time Master CIC (~1 minutes ahead)
and check to see if the tie has
advanced properly on at least a few
CARESCAPE Network devices in the
care area.
7.
If the time has advanced and not
alternating, no additional steps need to
be done.
8.
If the time has not advanced correctly,
continue to Verify Aware Gateway
settings.
Message/Symptom/Issue
Probable cause
Recommended action
Summary of Contents for CIC Pro
Page 12: ...x CIC Pro 2026419 033E ...
Page 13: ...2026419 033E CIC Pro 1 1 1 Introduction ...
Page 27: ...2026419 033E CIC Pro 2 1 2 Equipment overview ...
Page 53: ...2026419 033E CIC Pro 3 1 3 Licensing ...
Page 60: ...3 8 CIC Pro 2026419 033E Licensing ...
Page 61: ...2026419 033E CIC Pro 4 1 4 Service interfaces ...
Page 74: ...4 14 CIC Pro 2026419 033E Service interfaces ...
Page 75: ...2026419 033E CIC Pro 5 1 5 Installation ...
Page 94: ...5 20 CIC Pro 2026419 033E Installation ...
Page 95: ...2026419 033E CIC Pro 6 1 6 Configuration ...
Page 187: ...2026419 033E CIC Pro 7 1 7 Checkout procedures ...
Page 208: ...7 22 CIC Pro 2026419 033E Checkout procedures ...
Page 209: ...2026419 033E CIC Pro 8 1 8 Troubleshooting ...
Page 241: ...2026419 033E CIC Pro 9 1 9 Field replaceable units FRUs ...
Page 243: ...Field replaceable units FRUs 2026419 033E CIC Pro 9 3 Hard drive Flash drive ...
Page 244: ...9 4 CIC Pro 2026419 033E Field replaceable units FRUs Rack mount ...
Page 245: ...Field replaceable units FRUs 2026419 033E CIC Pro 9 5 Mounting options ...
Page 265: ...2026419 033E CIC Pro 10 1 10 Preventive maintenance ...
Page 279: ...2026419 033E CIC Pro 11 1 11 Reload software ...
Page 288: ...11 10 CIC Pro 2026419 033E Reload software ...
Page 289: ...2026419 033E CIC Pro 12 1 12 Upgrade software ...
Page 298: ...12 10 CIC Pro 2026419 033E Upgrade software ...
Page 299: ...2026419 033E CIC Pro A 1 A Electromagnetic compatibility ...
Page 305: ...2026419 033E CIC Pro B 1 B Backup and restore backed up data modules ...
Page 309: ...Device compatibility 2026419 033E CIC Pro C 1 C Device compatibility ...
Page 312: ...C 4 CIC Pro 2026419 033E Device compatibility ...
Page 313: ......